Quality Inn Sarnia3.0 out of 5.0
Recent guest reviews
This hotel is just over the Canadian border and was easy to get to. The free breakfast was great! They have obviously done some remodeling/updating, but some of it still felt a little outdated. (Things like the dresser being worn away from the box TVs but they’d put on a flatscreen.) It was very clean and kept up though The staff was very friendly and welcoming.
I am writing about our first stay of 2 nights, will write a review on the second visit of 5 days after they are done. Had to go on a road trip in the middle of trip. Staff is friendly, rooms are nice only comment on room is why do they have primary grade toilets in the rooms?. ( they are tiny) I thought the complimentary breakfast was above average. It had a toaster that actually toasted the bread. Check out my Moses Lake review to learn more about my views on working toasters. What cost them a four was housekeeping failed to do anything in our room first morning we were here. No fresh towels to replace towels on the floor nothing. We did not have the do not disturb sign on door when my wife left hotel and staff did see here leave. We arrived back late that night and as we leaving next morning did not bother to complain at night. But did mention when we checked out we were not pleased. Hopefully they don’t mess up again. Read second review to see what happened. Recently Drawbridge Inn has been our place to stay when we exceed the family accommodation in Sarnia and time will tell if this is the place.
I was booked into this hotel for business purposes, and after seeing reviews online, I was a little skeptical. But the front desk woman was incredibly friendly and made my check-in effortless. My room is large and I have every single channel I could ever want. The bed is incredibly comfortable, and the parking on the side of the building makes it easy to get in and out. It's also located right beside an entrance to cross over the border, if I wanted to do so. Love it!
Have stayed at this hotel many times over the years and the "quality" has been dropping substantially as each year passes. Carpets are old and worn. Smells old and musty in rooms. Bathrooms were an after thought when they built it and are so small you literally need to turn sideways to get to the toilet. TV is small and very dark pictures. Positive though is they give you movie channel included in price of room. Windows open which is another plus BUT weather was 30 degrees outside and their central air has only heat on or cold on for everyone. So with seasonable warm weather beware THERE IS NO AIR CONDITIONING IN THIS HOTEL!!! Staff's reply is "oh well, it's an old hotel"! Restaurant has changed name and staff so many times i can't count. Food is not worth going for anymore. No menu's in rooms?? Used to have room service?? Not to mention doesn't open until 5pm and closes early?? They used to charge an extra $40 a night over comfort inn but now charge less than Comfort Inn which has been renovated. There is a reason for the discount. Pay the extra few bucks and stay around the corner at Comfort!
Good size room. Pleasant lobby and nicely decorated for fall. The restaurant for breakfast was very good our server was friendly and helpful. Nice trail to walk along golf course next to it. Would stay here again when in the area.
After an agoinizing trip on 401 and 402, with delays of 4 hours reportedly caused by a bunch of bikers blocking traffic, we arrived at our destination, the Quality Inn Sarnia, to be welcomed by a gracious host, who had saved our room, and who directed us to the "Crossroads", an attached eatery, with a positive recommendation for the service (Jonathan) and food. Jonathan sat us down iand in minutes had a fine martini that dissolved much anxiety and tension, followed by a steak done perfectly, and a large fresh ---and special--- garden salad. The welcome, the martini and the meal saved our otherwise dreadful day.
Staff are the highlight of the hotel. Room was drab, poorly lit and there were cobwebs at the corners.Black dirt came out of the bath faucet. Bathroom very small. Bed was comfortable and clean. Breakfast was average. No regular coffee provided in room.
I've been to this hotel a few different times as a last stop on my way to the US. It's really close to the border crossing, and well priced for being so close to the highway and the border. Recently stayed a couple days ago, it had a clean room and pretty comfortable bed, nice tidy bathroom. The hotel breakfast that was included in the price has been and was recently better than expected with lots of selection. I'm not a food snob for clarification, and appreciate reasonable food at a great price. The staff was all friendly and positive, but I am also a friendly and positive person so I think that helps when expecting the same from others. On a side note, we were there on a weeknight. It's not a high end hotel if that's what you're expecting, but I feel that for the price which was about 105 dollars and tax as well as for my purpose which was a stop over, the hotel is every bit deserving of a 5 rating. And no matter what the hotel, we all as adults try to avoid hotels with hockey teams and ball teams of kids, if we're traveling without them that is and I've been lucky that I havn't run into any on my stays here.
This hotel should be very proud of their staff! We arrived around noon on motor bikes, soaked. The young man at the desk was very helpful. We were allowed to check in early, and he offered us his umbrella and held the door while we unloaded our gear. The room was very nice with a coffee pot and fridge. We had a large room comfortable beds and a nice hot breakfast. The price was very reasonable. This will be our place to stay while in Sarnia from now on!
The main asset of this hotel is its staff - courteous, polite, and helpful. However, they cannot make up for the aging infrastructure - no elevators (so you lug your luggage upstairs using a staircase), no automatic sliding entrance doors (which come very handy when your hands are occupied with the luggage), no overhead cover at the hotel entrance (if you need to unload your car under rain).
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Quality Inn Sarnia places you next to Ontario Court of Justice and within a mile (2 km) of Bayside Mall. This 3-star hotel welcomes guests with 48 rooms and conveniences like free in-room WiFi, free self parking, and a fitness center. In central Point Edward, the hotel is also close to Stones 'N Bones Museum and Bluewater Health.
Start your day off right with a free hot/cold buffet breakfast, served each morning from 7 AM to 10 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
All 48 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect 32-inch TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and bathrobes. Free weekday newspapers, free local calls, and ceiling fans are also standard.
Quality Inn Sarnia features a fitness center, free WiFi in public areas, and 4 meeting rooms. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
Reviews from Trip Advisor
79% of guests recommend this hotelTotal of 169 reviews