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Recent guest reviews

Everything

Comfort Inn was beautiful. The staff was so friendly, providing personable service with a smile. We felt very welcomed every time we interacted with someone or just passed by the front desk. The room was spacious, comfortable, and had plenty of outlets. The only downside was the water pressure in the shower was a bit too low. Otherwise, we would totally recommend to anyone!

the property was easy to find, very clean and great location, very close to the outlet, casino, dining, and shopping centers.

Understaffed. Breakfast was packed and not enough food. Plates, utensils, cups, eggs, sausage were not refilled at all. Staff was friendly but just not attentive enough.

We stayed for 4 days to visit the Pocano Mountains. Our first night there was some dirt in the swimming pool and we reported it to staff and it was promptly cleaned the next day so we could enjoy swimming during our entire visit. Jackie at the front desk was awesome and always friendly and helpful. Kudos also to Kenny who keeps the place in great repair. We will definitely stay hear again when we come back to this area. I would highly recommend this property to others coming to this area.

The staff was very friendly and obviously the entire facility is short staffed. It is an older Comfort Inn in need of a renovation. It was fine for a night but I don’t think I’d stay longer.

I will not stay with Comfort inn and Suites again. I booked through Orbitz and when I checked in they charged me a higher price. Therefore I ended up leaving after driving in the rain for 3 hours to get there. Unreal. Not happy at all with their services

Rooms were very clean but had some wear and tear to the wall and furniture

It was in a good location for where it was but the cleanliness wasn’t great and the iron board/ iron was broke but beside that was ok.

Our room was dirty upon arrival. Towels were thrown on counter, bed looked sat upon and curtains were drawn. When I tried to call front desk no one answered so I went down to it. No one was there for 20 mins. When someone returned she explained they were short staffed. After waiting 20 mins I was told room was ready. Breakfast was free, but terrible. While of course COVID changes things, there was nothing nutritious to be had. Only food available were small packaged muffins or danish or a rock hard frozen scrambled egg and sausage buiscuit to nuke. No fruits, no milk, no orange juice, no bagels, no bread, no cereals, no oatmeal, no bananas, no yogurts or cheese sticks. We ended up paying for breakfast the first day, and stopped off at Walmart to shop for yogurts, apples, bananas and milk. Too bad Comfort Inn use to be great.

Unfortunately, the website had not been updated and pool and the hot tub were closed due to covid. After receiving our key we came into our room to find that our bathroom appeared to be dirty. The sink was covered was visibly dirty. There were visible hairs on our “clean” towels, a beer cap on the floor, and the shower curtain completely missing. We called to the front desk to tell them about this and they just brought us up a curtain and took a few pictures of the bathroom then left. Overall, big disappointment especially the price you are still paying for this room.

When we arrived, the room was not ready. One our beds was unmade and crumpled bedding (apparently clean, but we didn't know it at the time) was piled on the desk. That was remedied fairly soon, but later we realized that we needed to go to the front desk to get bath towels. Two of the lamps didn't work. We had trouble getting on the internet. There was no TV remote in the room. They did provide one once we contacted the front desk. I didn't even go get ice because I overheard someone ask at the front desk about the ice machine on our floor being out of order. The breakfast provided was prepackaged muffins or Danish. We understand that this was due to COVID restrictions, but we still felt that it was substandard fair for full price.

It's centrally located, my Room was clean the bed was comfortable the bathroom was clean and stocked. It's a bit dated and the pool wasn't working when I was there but II didn't care but other people might

The bathroom was gross hole in the wall behind our door in room. Hotel looked like it was falling apart inside missing lights banged up walls .. would never stay again oh and the air conditioning sucked.

Rooms were decent. However, the breakfast was terrible. You pay nearly $200 for a night and expect better. Eggs were cold and selection was very poor.

Route 940 Pocono Summit PA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located 2.2 mi (3.5 km) from Kalahari, Comfort Inn & Suites Near Pocono Mountains is within a 10-minute drive of other popular attractions like Mount Airy Casino. This 65-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.


Dining

Free on-the-go breakfast is served each morning from 6:00 AM to 9:00 AM.


Rooms

TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and safes.


Property features

At Comfort Inn & Suites Near Pocono Mountains, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with tours/tickets and securing valuables. Additional amenities include a 24-hour business center, a meeting room, and an arcade/game room.

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Comfort Inn & Suites Near Pocono Mountains

Everyone (15) Couples (9) Business (4) Family (17) Friends (1)
5
Everyone

Everything

By on Jan 26, 2023

4
Family

By on Jul 4, 2022

5
Partner Couples

Comfort Inn was beautiful. The staff was so friendly, providing personable service with a smile. We felt very welcomed every time we interacted with someone or just passed by the front desk. The room was spacious, comfortable, and had plenty of outlets. The only downside was the water pressure in the shower was a bit too low. Otherwise, we would totally recommend to anyone!

By on May 30, 2022

5
Partner Couples

the property was easy to find, very clean and great location, very close to the outlet, casino, dining, and shopping centers.

By on May 16, 2022

3
Family with small children

Understaffed. Breakfast was packed and not enough food. Plates, utensils, cups, eggs, sausage were not refilled at all. Staff was friendly but just not attentive enough.

By on Apr 11, 2022

3
Everyone

By on Mar 14, 2022

5
Family

We stayed for 4 days to visit the Pocano Mountains. Our first night there was some dirt in the swimming pool and we reported it to staff and it was promptly cleaned the next day so we could enjoy swimming during our entire visit. Jackie at the front desk was awesome and always friendly and helpful. Kudos also to Kenny who keeps the place in great repair. We will definitely stay hear again when we come back to this area. I would highly recommend this property to others coming to this area.

By on Oct 25, 2021

Review comment responded on Nov 3, 2021

Thank you so much for your lovely comments. Please come back and see us real soon. We look forward to it and will continue to work hard to exceed your expectations. FDA Supervisor, Jackie Thomas

3
Family

The staff was very friendly and obviously the entire facility is short staffed. It is an older Comfort Inn in need of a renovation. It was fine for a night but I don’t think I’d stay longer.

By on Jul 18, 2021

4
Everyone

By on Jul 9, 2021

1
Family

I will not stay with Comfort inn and Suites again. I booked through Orbitz and when I checked in they charged me a higher price. Therefore I ended up leaving after driving in the rain for 3 hours to get there. Unreal. Not happy at all with their services

By on Jul 6, 2021

Comfort Inn & Suites Near Pocono Mountains

3189 Route 940, Pocono Summit, PA 18344
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