Playas de Rosarito Vacation Packages

1. The mattress cover was stained with blood. Housekeeper was made aware and requested all beds to be replaced on our second night. 2. There was incident where a child pooped in the main pool. A staff member simply scooped it out. No other attendant came to to clean or check pool. Staff was made aware in the lobby and they seemed unworried. Nobody was ever asked to come out for sanitation worries. 3. One of the 3 rooms rented had water damage on ceiling. 4. Majority of access to and from floors are all stairs. There is no bell boy to help with luggage. Not ideal for elderly or handicapped individuals.

The property is great but the staff is not.