Be Playa Hotel Boutique & Rooftop Bar

4.0 star property
Hotel with an outdoor pool, steps from Quinta Avenida

Choose dates to view prices

Photo gallery for Be Playa Hotel Boutique & Rooftop Bar

Master Suite | Jetted tub
Interior
Property entrance
Outdoor pool, pool umbrellas, sun loungers
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Playa del Carmen, QROO
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪6 min walk‬
  • Mamitas Beach
    ‪6 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

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Room options

Junior Suite

8.0 out of 10
Very good
(7 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Suite

7.6 out of 10
Good
(10 reviews)
  • 377 sq ft
  • Sleeps 3

Master Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Be Playa Hotel Boutique & Rooftop Bar is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Playa del Carmen Main Beach. This 23-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Mamitas Beach - 6 min walk - 0.4 miles
  • Playa del Carmen Maritime Terminal - 2 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪La Vagabunda - ‬2 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬2 min walk
  • ‪La Vaca Gaucha - ‬2 min walk
  • ‪Restaurante Ojitos Mios - ‬1 min walk
  • ‪Mu. Burgerhouse - ‬1 min walk

About this property

Be Playa Hotel Boutique & Rooftop Bar

Hotel with an outdoor pool, steps from Quinta Avenida
Guests of Be Playa Hotel Boutique & Rooftop Bar enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. Airport transportation is made easy with an airport shuttle for a fee (available on request). The front desk has multilingual staff that can help with concierge services, securing valuables, and luggage storage. This boutique hotel also has wedding services.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, free toiletries, and bathrobes. Safes and desks are also standard.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) during limited hours on request

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sushi Club

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • There is no hot water on site.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Be Hotel Playa
Be Playa
Be Playa Hotel
Hotel Be Playa
Be Playa Hotel Riviera Maya/Playa Del Carmen, Mexico
Be Playa Hotel Playa del Carmen
Be Playa Playa del Carmen

Frequently asked questions

Is free cancellation available at Be Playa Hotel Boutique & Rooftop Bar?

Be Playa Hotel Boutique & Rooftop Bar offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Be Playa Hotel Boutique & Rooftop Bar?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at Be Playa Hotel Boutique & Rooftop Bar on Jul 13, 2025 start from $50.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Be Playa Hotel Boutique & Rooftop Bar?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach. You'll also find Playacar Beach and Playa del Carmen Maritime Terminal less than a mile away.

Will I be able to park at Be Playa Hotel Boutique & Rooftop Bar?

No, there isn't parking at this hotel.

Does Be Playa Hotel Boutique & Rooftop Bar have a casino on the premises?

No, Be Playa Hotel Boutique & Rooftop Bar doesn't have a casino.

Will I find an indoor pool at Be Playa Hotel Boutique & Rooftop Bar?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Be Playa Hotel Boutique & Rooftop Bar a good place to stay for couples?

This boutique hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a restaurant.

Does Be Playa Hotel Boutique & Rooftop Bar have a hot tub?

No, this hotel doesn't have a spa tub.

Does Be Playa Hotel Boutique & Rooftop Bar feature a restaurant that includes a breakfast menu?

No, Be Playa Hotel Boutique & Rooftop Bar doesn't have a restaurant that serves breakfast.

Will Be Playa Hotel Boutique & Rooftop Bar allow pets to stay for free?

No, pets and service animals aren't allowed at Be Playa Hotel Boutique & Rooftop Bar.

Are there connecting rooms at Be Playa Hotel Boutique & Rooftop Bar?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Be Playa Hotel Boutique & Rooftop Bar?

The closest major airport to Be Playa Hotel Boutique & Rooftop Bar is Cozumel Intl. Airport (CZM), which is 21.4 mi away (254 minutes by car).

Are there rooms with balconies at Be Playa Hotel Boutique & Rooftop Bar?

Yes, some guestrooms at Be Playa Hotel Boutique & Rooftop Bar offer a balcony and may feature city views.

Does Be Playa Hotel Boutique & Rooftop Bar offer wedding services?

There are wedding services available at Be Playa Hotel Boutique & Rooftop Bar if that's in your vacation plans.

Be Playa Hotel Boutique & Rooftop Bar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 447 out of 809 reviews
Rating 8 - Good. 205 out of 809 reviews
Rating 6 - Okay. 83 out of 809 reviews
Rating 4 - Poor. 34 out of 809 reviews
Rating 2 - Terrible. 40 out of 809 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christin

Stayed 2 nights in Mar 2025

6/10 Okay

Dragan

Liked: Cleanliness
Great location! Loud noise up to 4am.
Stayed 6 nights in Feb 2025

10/10 Excellent

Joe

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back

Great hotel, perfect location to enjoy the city within walking distance of everything
Stayed 3 nights in Feb 2025

2/10 Terrible

Thao

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I ever stayed in my life, after one week they kick you out when I reserved the place for longer, no warning, no hot water for the first 5 days, no sleep as well it’s very noisy, false advertisement, I came and bought the master suite with hammock, guess what? No hammock, jacuzzi was cold, jacuzzi jets not working, staff is rude to you, the maids even yell at you, staff rolled their eyes at me, did not make me feel welcomed at all for my birthday trip, this was special and they made it a nightmare, I was even crying on my birthday because of how they treated me, the cold showers were not what I expected, electricity goes out, no WiFi, no ac for hours, dirty floors and moldy showers, I really wanted to have a good time for my birthday but they ruined it, they are mean and rude and I wish what I experienced never happens to others, I was very very disappointed and very sad and will never recommend this place to anyone ever in my life
Stayed 24 nights in Jan 2025

4/10 Poor

Darlene Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I really like the hotel, it's a bit in need of repair and refresh especially the roof top pool area. But it wouldn't prevent me from staying there again. Personal is lovely its located in a good area. Loved it
Stayed 4 nights in Jan 2025

4/10 Poor

Jose

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The place needs to be updated for sure. It’s nice because it’s right around the corner from the strip and walking distance of all the restaurants. We got our room upgraded when we got there but it wasn’t great. As soon as we walked in the room the smell of sewage pipes hits you. The curtains were torn lots of holes. The rain shower head most def needs to be changed. The water spits out everywhere but straight down. The tube in the room did not hold the water so a useless “hot tube” in the room. The bartender Danny was great super friendly very talkative! The whats up app is useless they take forever to answer to a message. This was my second time staying here and I def wouldn’t stay here again.
Stayed 2 nights in Feb 2025

8/10 Good

Gonzalo

Stayed 4 nights in Jan 2025

4/10 Poor

iris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Let me preface by saying despite all the things that went wrong with the room, the staff at the front desk like Ros and the others were great and friendly and tried to do everything they could to help. The upper management however was lacking. I've never taken the time to write a review on a place but this was a sitcom level debacle - So here's what happened - I entered the beautiful room only to find a condom wrapper (yep, you read that right) on the floor by the bed, they did not have an equivalent room to stay in that night so I was offered a free Americano or Continental breakfast during my stay which I only used once because it was supposed to start at 8 am but in reality the kitchen only opened at 9:30 then there was no hot water in the room so I waited for that to be fixed, then there was no water pressure to fill the jacuzzi tub that is the highlight of the room so I waited for a maintenance guy to fix that and he told me apparently my room was literally the ONLY one with this issue, but at this point the hotel was full so I could not be moved rooms until the 3rd night THEN the safe died with my stuff inside so I waited for someone to open and replace the safe... finally I moved to an equivalent room on the third night (was only there for four nights). When asked for refund I was refused by management saying "we moved you rooms, you got breakfast". Not a great policy considering this was not just one thing. At least the staff were great.
Stayed 4 nights in Jan 2025

2/10 Terrible

Oni

Stayed 4 nights in Jan 2025

6/10 Okay

Darren

Liked: Cleanliness, staff & service
Beds were good. Clean. However, no hot water again. Water from the shower drains from wall into the bathroom.
Stayed 1 night in Jan 2025

6/10 Okay

Darren

Liked: Cleanliness, staff & service, amenities
Needs bathroom lights and a better shower head. Only warm water. Rooftop bar was beating until 4am.
Stayed 1 night in Jan 2025

6/10 Okay

RACHELLE

Traveled with group
Liked: Cleanliness, staff & service
The staff was very kind and helpful. The hot water situation could be better. I had a six day stay: two days the water was cold, two days it was luke warm, and the last two days it was much better, but not hot. The lights were off in the first floor hallway. Even though I reported it on the first night, they were never fixed. I also asked and was granted a room change due to a mold smell in my room.
Stayed 6 nights in Jan 2025

2/10 Terrible

Sandra

Stayed 7 nights in Jan 2025

10/10 Excellent

Alvidri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jan 2025

6/10 Okay

Chris

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I was very disapointed. I checked in, looked at the poor condition of the property and the dirty room , including the beds and knew I couldn't stay there. I most certainly couldn't have my girlfriend there. So I just took a shower - ha, no towels , and left and found another hotel. And, thet charged me an extra @ 35 dollars for absolutely nothing since I didn't even stay.
Stayed 1 night in Jan 2025

10/10 Excellent

patrik

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem at the hotel was that even though I paid extra for an upgraded room with a jacuzzi, I couldn't use it because there was no hot water. Otherwise, I was satisfied, and the Be Playa hotel has been close to my heart for many years.
Stayed 10 nights in Jan 2025

10/10 Excellent

Andrea

Stayed 1 night in Dec 2024

2/10 Terrible

William

Stayed 2 nights in Dec 2024

4/10 Poor

Shaina

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We booked this hotel for the jacuzzi tub and location. Location is ideal however we were there for 4 nights and had no hot water. Our room was nice and clean but the rooftop area around the pool was dirty and rundown. Absolutely a joke that this is advertised as a 4 star property.
Stayed 4 nights in Dec 2024

6/10 Okay

Kristina

Liked: Staff & service
Disliked: Property conditions & facilities

Read reviews elsewhere first

Impressive photos, mediocre experience. I recommend looking at the reviews on other sites before staying here. The reviews on Hotels do not adequately represent the current property conditions and noise level. We were unable to sleep for our entire stay due to noise, either from the rooftop bar shaking the walls, or the surrounding hotel bars. The glass walls are beautiful, but do nothing to block noise. Everything is pretty rundown, moth eaten. No mattress cover and bottom sheet didn't cover.
Stayed 5 nights in Dec 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevator doesn't work.
Stayed 1 night in Dec 2024

4/10 Poor

Regina

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated. Dirty. Toilet kept clogging. Shower didn’t work correctly. Elevator wasn’t working. Definitely not a 4 star hotel
Stayed 5 nights in Nov 2024

4/10 Poor

Mandy

Disliked: Staff & service, property conditions & facilities
Old and a bit dingy. Funny smell in the room. Got a good price because the elevator was down but would not be ok paying more.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. Premium room and services for a fraction of the cost. The rooms were spacious and very clean. The staff very friendly. Elevator wasn’t working and no parking, but for the location, the price, the decor and everything else, it was still a 10/10 for me
Stayed 3 nights in Dec 2024