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Altra Condos

Property class: 3.5

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Photo gallery for Altra Condos

A rooftop infinity pool with a seating area, a hot tub, and a covered patio.
A rooftop bar with a view of the ocean, outdoor seating, and a modern architectural design.
A circular mirror reflecting a room with a ceiling fan, a window with a view of greenery, and a vase on a table.
A modern kitchen with a dining table set for breakfast, including waffles, strawberries, and orange juice.
A modern reception area with a reception desk, seating area, and potted plants.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
calle 28 nrte, Playa del Carmen, QROO, 77728
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for Family Apartment, Balcony, Beach View

A modern hotel room with a large bed, wooden headboard, ceiling fan, air conditioning unit, bedside lamps, and a window with a view.

Family Apartment, Balcony, Beach View

  • Beach view
  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Apartment, Balcony, City View

A modern bedroom with a large bed, a TV, a painting, and a view of the outdoors.

Classic Apartment, Balcony, City View

  • City view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Comfort Studio, Balcony, Garden View

A bedroom with a bed, a ceiling fan, a bedside table, a window, and a view of the outside.

Comfort Studio, Balcony, Garden View

  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Gonzalo Guerrero, Altra Condos is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Playa del Carmen Main Beach. This 6-room, 3.5-star apartment building welcomes guests with in-room amenities like kitchens, balconies, and dining areas.
View more Apartments in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Mario Villanueva Madrid - 2 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall - 5 min walk - 0.3 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Mamitas Beach - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 52 min drive

Restaurants

  • ‪La Vagabunda - ‬2 min walk
  • ‪Amorino - ‬1 min walk
  • ‪Micaela's - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Los Chachalacos - ‬2 min walk

About this property

Altra Condos

Altra Condos features an outdoor pool, free WiFi in public areas, and meeting rooms. Limited parking is available. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations.
Each apartment features a kitchen and a balcony, and there's space to spread out with a dining area. Guests can expect to find free WiFi. Other standard amenities include a washer/dryer and an ironing board.
Recreational amenities at the apartment include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Beach

  • Beach towels

Pool/Spa

  • Massage
  • Outdoor pool
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Washer/dryer

Work spaces

  • 2 meeting rooms
  • Coworking space

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: MXN 800 per pet per stay
  • Deposit: MXN 2,000 per stay

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Iron/ironing board

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • This property welcomes pets for MXN 800 per pet (varies based on length of stay), plus a deposit of MXN 2000 per stay
  • Dogs only

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cleaning fee: MXN 900 per accommodation, per stay
  • A damage deposit of MXN 2000 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 800 per pet (varies based on length of stay)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services. Contact the apartment at the phone number listed on your booking confirmation.
  • There are no elevators.

Frequently asked questions

What's there to do within easy reach of Altra Condos?

This apartment is situated in Gonzalo Guerrero, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach. You'll also find Playa del Carmen Maritime Terminal and Playacar Beach within a short drive.

How much does it cost to stay at Altra Condos?

As of Sep 5, 2026, prices found for a 1-night stay for 2 adults at Altra Condos on Sep 6, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Altra Condos?

Yes, though parking is limited parking.

Is a spa located at Altra Condos?

Spa services at the apartment include massages.

Does Altra Condos feature a casino on the premises?

No, Altra Condos doesn't have a casino.

Is there an indoor pool at Altra Condos?

No, this apartment doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

Is Altra Condos good for couples?

Couples staying at this apartment will appreciate amenities like a kitchen as well as an outdoor pool and massages.

Does Altra Condos have a hot tub?

No, there isn't a spa tub at this apartment.

Does Altra Condos have a restaurant with a breakfast menu?

No, Altra Condos doesn't have a restaurant that serves breakfast.

Does Altra Condos allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Altra Condos for a fee of MXN 800 per pet, per stay. A deposit of MXN 2000 per stay is collected.

Does Altra Condos have connecting rooms available?

No, there aren't connecting guestrooms at this apartment.

How far is the airport from Altra Condos?

The closest major airport to Altra Condos is Cozumel Intl. Airport (CZM), which is 21.9 mi away (257 minutes by car).

Are there rooms with balconies that I can book at Altra Condos?

Yes, every apartment at Altra Condos comes with a balcony and some offer beach and garden views.

Altra Condos Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

8.0/10

Cleanliness

Reviews

Verified review

6/10 Okay

Nadia

Liked: Listing accuracy
Disliked: Cleanliness, check-in, communication
The location of the property was great, the apartment itself was very nice, as were the amenities the apartment provide. The building itself was great from the pool, elevator, to parking. Though the cleanliness of the apartment left a lot to be desired. Half eaten food in the freezer, dirty dishes, mold growing in the drinkware, and every washable fabric smelling like set in mildew made our stay not all it could have been. We felt the need to go buy detergent to re-wash, and a new dish sponge to clean all kitchen items before using them.
Stayed 4 nights in Aug 2026
Verified review

2/10 Terrible

Ivan

Liked: Cleanliness, listing accuracy
no tenían agua
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Iván Moisés

Liked: Cleanliness, check-in, communication, listing accuracy
De lo mejor 👍 10 de 10
Stayed 3 nights in Jul 2026