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Caldera Bay

Property class: 3
VIP Access

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Photo gallery for Caldera Bay

A pool area with lounge chairs and umbrellas, a lifebuoy, and a view of the sea.
A beach with rows of striped beach chairs and umbrellas, a wooden boardwalk, and a view of the sea and distant land.
A coastal residential area with a swimming pool, multiple buildings, and a view of the sea.
A covered outdoor dining area with tables and chairs, a pool, and a view of the sea.
A resort with a swimming pool, palm trees, outdoor seating, and a stone building.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
Nikou Kazantzaki, Platanias,, Platanias, 730 14
  • Place, Platanias Beach
    ‪3 min walk‬
  • Place, Platanias Square
    ‪3 min walk‬
  • Place, Agia Marina Beach
    ‪15 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Studio, Inland View

A table with a water bottle and glasses, a chair, and a bag in a room with a window and a sofa.

Studio, Inland View

7.0 out of 10
Good
(6 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment, Inland View

A neatly made bed with white linens and a striped blanket, a wooden nightstand with a teddy bear, and a framed picture on the wall.

One Bedroom Apartment, Inland View

9.2 out of 10
Wonderful
(7 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Apartment, Inland View

A neatly made bed with white linens and a striped blanket, a wooden headboard, and a framed picture on the wall.

Two Bedroom Apartment, Inland View

  • 484 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for One Bedroom Apartment with Private Pool

A bedroom with a large bed, two bedside tables, a nightstand, and a window with a view of greenery.

One Bedroom Apartment with Private Pool

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Apartment with Private Pool

A neatly made bed with a wooden headboard, a bedside table with a bottle and glass, and an air conditioning unit on the wall.

Two Bedroom Apartment with Private Pool

  • 484 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

APARTMENT CAPACITY 4 ONE BEDROOM

  • Sleeps 10

APARTMENT ONE BEDROOM WITH VIEWS

  • Sleeps 10

APARTMENT CAPACITY 4 TWO BEDROOMS

  • Sleeps 10

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About the neighborhood

Platanias

Platanias Beach is within a 5-minute walk of Caldera Bay while other popular sites like Agia Marina Beach are within a 15-minute stroll. This 126-room, 3-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Platanias Beach - 3 min walk - 0.2 miles
  • Platanias Square - 3 min walk - 0.2 miles
  • OLEA Shopping Center - 3 min walk - 0.2 miles
  • Golfland - 3 min walk - 0.2 miles
  • Agia Marina Beach - 15 min walk - 0.9 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 38 min drive

Restaurants

  • ‪Cool Cafe - ‬2 min walk
  • ‪Eclipse - ‬4 min walk
  • ‪Grapevine - ‬3 min walk
  • ‪Incontro - ‬3 min walk
  • ‪the ruin Kalaro - ‬4 min walk

About this property

Caldera Bay

Guests of Caldera Bay enjoy a children's pool, free WiFi in public areas, and a seasonal outdoor pool. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a library, a terrace, and laundry facilities.
Guests can expect to find free WiFi and LCD TVs. Other standard amenities include electric kettles, safes, and phones.
A children's pool and a seasonal outdoor pool are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Library
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Double-glazed windows
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Energy-saving switches used
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 1 and April 30.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day.
Property Registration Number 1025054

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May to October.
  • There are no elevators.

Property is also known as

Caldera Bay Hotel
Caldera Bay Platanias
Atlantica Caldera Bay
Caldera Bay Hotel Platanias

Frequently asked questions

Is a free cancellation option available at Caldera Bay?

Caldera Bay offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What can I see around Caldera Bay?

This hotel is located in Platanias, a short 5-minute walk from Platanias Beach and also 13 minutes on foot from Agia Marina Beach. You'll also find Platanias Square and OLEA Shopping Center less than a mile away.

Is there parking available at Caldera Bay?

No, there isn't parking available at the hotel.

Does Caldera Bay feature a casino at the property?

No, Caldera Bay doesn't have a casino.

Is there an indoor pool at Caldera Bay?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until October.

Is Caldera Bay good for couples?

Couples staying at this hotel will appreciate amenities like a poolside bar plus some guestrooms include a partial sea view and a kitchen.

Does Caldera Bay have a hot tub?

No, there isn't a spa tub at this hotel.

Does Caldera Bay have a restaurant that serves breakfast?

Yes, Caldera Bay serves free buffet breakfast each morning from its restaurant.

Will Caldera Bay allow pets to stay free of charge?

No, pets aren't allowed at Caldera Bay.

Does Caldera Bay have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Caldera Bay?

The closest major airport to Caldera Bay is Ioannis Daskalogiannis Airport (CHQ), which is 21.5 mi away (38 minutes by car).

Are there rooms with balconies at Caldera Bay?

Yes, some guestrooms at this hotel offer a balcony/patio where guests can enjoy sea and garden views.

Caldera Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 44 out of 90 reviews
Rating 8 - Good. 35 out of 90 reviews
Rating 6 - Okay. 9 out of 90 reviews
Rating 4 - Poor. 2 out of 90 reviews
Rating 2 - Terrible. 0 out of 90 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ioana is the best! The breakfast is good!!!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location nice premises clean pool and rooms very close to every restaurant and attractions
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and well priced
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location, easy access to the beach. Beds were comfortable and lots of options for breakfast.
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and location. Loved the daily breakfast buffet.
Stayed 8 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole experience was excellent their morning breakfast buffet was amazing staff incredible front desk very friendly I will definitely come back again 3 time next year
Stayed 11 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great property with spacious and comfortable rooms. The hotel is right on the beach but also has it's own pool and restaurant. The breakfast buffet was amazing!
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Great staff, quick cheque in
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect. The staff was friendly and helpful.
Stayed 14 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the staff are extraordinary.
Stayed 14 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig fint hotell. Perfekt for barnefamilier
Stayed 14 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Excellent location, nice building. Good breakfast, comfortable feel. Nice clean pools. Rooms are perhaps a litte tired and would benefit from updating. Daily room housekeeping was a little hit and miss. Overall a great hotel for what we paid and would recommend.
Stayed 10 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and a good size. Staff were very friendly and helpful. A small convenience store on site. The free breakfast buffet was good. Right on the beach and a one block walk to the main road with shops and restaurants. Free lounges and umbrellas on the beach. We walk along the beach, to the right, where the yellow and green umbrellas were and snorkelled in front. Saw lots of fish as soon as we entered the water. Saw fish up to 18" long and my buddy saw a Jack Tuna! We enjoyed rhe resort so much, we cancelled our last night on Crete at another resort and booked it here for next week!
Stayed 5 nights in Oct 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
The staff were great, no fault to them at all… but the hotel and area surrounding were extremely drab. There is absolutely no vibe or energy at this hotel, the room has no decor, the shower was falling apart. Breakfast was gross. The neighborhood is pretty much the opposite of what you think Crete would be like… pretty much everything about the place was tired and sad. We regrettably booked 19 nights and spent about 14 of them at other hotels in way better areas.
Stayed 19 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Caldera Bay is very nice and very well placed for surrounding attractions, you can get into Chania and Agia Marina easily as well as boat trips to nearby beaches. Plantinias itself is really lively and has lots of options for earing and drinking. It's really nice to be located on the beach too, we found the pools to be too small for the amount of guests and so went to the beach every day. The breakfast was excellent and the restaurant offers good well priced food all day. Our only reason for marking down Caldera Bay on cleanliness is because we had ants in the room, coming in under the front door. We complained twice but nothing was done about it. Other than that everything ejse was very good.
Stayed 10 nights in Jul 2025
Verified review

6/10 Okay

Disliked: Amenities
Room was old and dated! Furniture looked worn, twin beds were positioned awkwardly where I had to move them myself, never had anyone come check the pool water to make sure it met standards so I did not have my children swim in standing water where no one came to check the levels. Main bedroom bed was two twin beds pushed together and they were hard and uncomfortable. Tv had bad reception. Breakfast was MEH! Overall not worth the money or the title of VIP. Would not stay again.
Stayed 8 nights in Aug 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
Näkymä oli hyvä, samoin aamiainen. Osa henkilökunnasta oli ystävällisiä, ja osa aika tympeitä. Kun kysyimme aterimia aamupalalla, saimme huokailua vastaukseksi. Vastaanotossa oli ystävällinen nuori nainen. Huoneita ei oltu kauhean perusteellisesti siivottu.
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Avulias henkilökunta, siisti hotelli. Kiva aamiainen. Altaalla ja rannalla aurinkopedit varataan nopeasti.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Hotellin sijainti oli hyvä, lähellä kaikkea. Aamupala oli oikein maistuva ja vaihtoehtoja oli paljon.
Stayed 10 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bra städning och god frukost. Slitna rum.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff & breakfast fantastic Hotel location very good room was spacious but tired. Pools really nice
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Fin hotellanläggning, trevlig personal God frukost!
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huone oli iso ja erinomainen isommallekin porukalle.😊 Aamiainen oli kattava ja altailla kohtalaisesti tilaa. Suosittelemme lapsiperheille!
Stayed 7 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pænt hotel udefra, venlig service ved ankomst. Alle liggestole ved pool og stranden var kl09.00 optaget af håndklæder, på trods af opslag om det første var i orden fra kl 10.00 Værelse 112B var næsten et kælderværdelse, med fugtig vægge og lugten af fugtighed i hele lejligheden. Kan ikke anbefale hotellet
Stayed 2 nights in Jun 2026