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InterContinental Chantilly Chateau Mont Royal by IHG

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for InterContinental Chantilly Chateau Mont Royal by IHG

Exterior
Premium Room, 1 Queen Bed, Terrace (Outdoor Terrace) | Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Premium Room, 1 Queen Bed (Furnished Balcony) | Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Allée des Marronniers, Route de Plailly, La Chapelle-en-Serval, Oise, 60520
  • Place, Oise-Pays de France Regional Natural Park
    ‪1 min walk‬
  • Place, Parc Astérix
  • Place, Château de Chantilly
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed

  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed (Furnished Balcony)

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed (Furnished Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (Extra Person)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 Queen Bed (Extra Person)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (Furnished Balcony)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 Queen Bed (Furnished Balcony)

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (Furnished Balcony, Extra Person)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 Queen Bed (Furnished Balcony, Extra Person)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Terrace (Outdoor Terrace)

Premium Room, 1 Queen Bed, Terrace (Outdoor Terrace) | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 Queen Bed, Terrace (Outdoor Terrace)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Classic Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room

9.6 out of 10
Exceptional
(4 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Royal Suite, 1 King Bed

  • 1066 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Prince de Conde)

Suite, 1 King Bed (Prince de Conde) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Prince de Conde)

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Cosy)

Room, 1 Queen Bed (Cosy) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Queen Bed (Cosy)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

1 Queen Classic Furnished Balcony

  • Sleeps 2

Junior King Suite

  • Sleeps 3

1 Queen Premium Furnished Balcony

  • Sleeps 2

1 Queen Premium Extra Person

  • Sleeps 3

Classic Room

  • Sleeps 2

1 Queen Premium Outdoor Terrace

  • Sleeps 2

Premium Room

  • Sleeps 2

Premium Queen Room

  • Sleeps 3

Classic Queen Room

  • Sleeps 2

Premium Room With Two Double Beds

  • Sleeps 2

One-Bedroom Suite With Sofa Bed

  • Sleeps 3

Classic Queen Room-Accessible

  • Sleeps 2

1 Queen Premium Furnished Balcony Extra Person

  • Sleeps 3

Suite (Prince De Conde)

  • Sleeps 3

Royal Suite

  • Sleeps 2

Cosy Queen Room

  • Sleeps 2

About the neighborhood

La Chapelle-en-Serval

InterContinental Chantilly Chateau Mont Royal by IHG places you within 3 miles (5 km) of popular attractions like Parc Astérix and Castle Pontarme. This 109-room, 5-star hotel has 2 restaurants along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Oise-Pays de France Regional Natural Park - 1 min walk - 0.0 miles

Getting around

  • La Borne Blanche Station - 6 min drive
  • Survilliers-Fosses Station - 6 min drive
  • Paris Charles de Gaulle Airport (CDG) - 26 min drive

Restaurants

  • ‪Caïus Pizzarum - ‬9 min drive
  • ‪Au Croissant de Diane - ‬11 min drive
  • ‪Restaurant du Lac - ‬5 min drive
  • ‪Les Fastes du Nil - ‬5 min drive
  • ‪Le Kétoupa - ‬5 min drive

About this property

InterContinental Chantilly Chateau Mont Royal by IHG

Luxury hotel with 2 restaurants and a full-service spa
Guests of InterContinental Chantilly Chateau Mont Royal by IHG enjoy a full-service spa, an indoor pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for EUR 200 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and an outdoor tennis court.
Guests can expect to find free WiFi and 15-inch LCD TVs with satellite channels and DVD players. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include minibars, electric kettles, and safes.
An outdoor tennis court and complimentary bicycles are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Biologique Recherche. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Exterior
Auberge du Jeu de Paume
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.4 out of 10, Exceptional, 268 reviews
$352 nightly
The price is $396
Jan 11 - Jan 12, 2026
Total with taxes and fees
Auberge du Jeu de Paume

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 40 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • L Opera
  • LE STRADIVARIUS

Things to do

  • Billiards/pool table
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Piano
  • Sauna

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 1908
  • Reception hall
  • Renovated entire property - June 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 15-inch LCD TV with cable/satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 39 per pet, per night, plus a deposit of EUR 150 per day
  • 1 total (51 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 85.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 40 per person
  • Airport shuttle fee: EUR 200 per vehicle (roundtrip, maximum occupancy 2)
  • Pet deposit: EUR 150 per day
  • Pet fee: EUR 39 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 85.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Tiara Chateau Mont Royal La Chapelle-en-Serval
Tiara Chateau Hotel Mont Royal La Chapelle-en-Serval
Tiara Chateau Hotel Mont Royal
Tiara Chateau Mont Royal

Frequently asked questions

What can I see close to InterContinental Chantilly Chateau Mont Royal by IHG?

This hotel is located in La Chapelle-en-Serval within a short 1-minute walk of Oise-Pays de France Regional Natural Park. You'll also find Parc Astérix and Castle Pontarme within a short drive.

How much does it cost to stay at InterContinental Chantilly Chateau Mont Royal by IHG?

As of Dec 27, 2025, prices found for a 1-night stay for 2 adults at InterContinental Chantilly Chateau Mont Royal by IHG on Jan 5, 2026 start from $234.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at InterContinental Chantilly Chateau Mont Royal by IHG?

Yes, valet parking and self parking are offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa at InterContinental Chantilly Chateau Mont Royal by IHG?

Biologique Recherche is the hotel's spa and services include body wraps, aromatherapy, and massages.

Does InterContinental Chantilly Chateau Mont Royal by IHG have a casino at the property?

No, InterContinental Chantilly Chateau Mont Royal by IHG doesn't have a casino.

Will I find an indoor pool at InterContinental Chantilly Chateau Mont Royal by IHG?

Yes, this hotel has an indoor pool.

Is InterContinental Chantilly Chateau Mont Royal by IHG good for couples?

This boutique hotel offers plenty of amenities for couples including an indoor pool, a bar, and 2 restaurants.

Does InterContinental Chantilly Chateau Mont Royal by IHG have a hot tub?

No, but this hotel does have a sauna.

Does InterContinental Chantilly Chateau Mont Royal by IHG have a restaurant with a breakfast menu?

Yes, InterContinental Chantilly Chateau Mont Royal by IHG has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will InterContinental Chantilly Chateau Mont Royal by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at InterContinental Chantilly Chateau Mont Royal by IHG for a fee of EUR 39 per pet, per night. The property also provides food and water bowls. A deposit of EUR 150 per day is collected.

Are there connecting rooms at InterContinental Chantilly Chateau Mont Royal by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from InterContinental Chantilly Chateau Mont Royal by IHG?

The closest major airport to InterContinental Chantilly Chateau Mont Royal by IHG is Paris Charles de Gaulle Airport (CDG), which is 15 mi away (26 minutes by car). Another top airport is Paris Orly Airport (ORY), which is around 28.7 mi away.

Can I book a room with a balcony at InterContinental Chantilly Chateau Mont Royal by IHG?

Yes, some guestrooms at this hotel offer either a furnished balcony or a furnished patio.

Does InterContinental Chantilly Chateau Mont Royal by IHG host weddings?

There are wedding services available at InterContinental Chantilly Chateau Mont Royal by IHG if that's in your vacation plans.

InterContinental Chantilly Chateau Mont Royal by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 212 out of 306 reviews
Rating 8 - Good. 65 out of 306 reviews
Rating 6 - Okay. 13 out of 306 reviews
Rating 4 - Poor. 12 out of 306 reviews
Rating 2 - Terrible. 4 out of 306 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Home Number

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with nice grounds and spa. Only issue was no bar and had to go to restaurants to get a drink.
Stayed 2 nights in Sep 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem was that a shuttle from the airport that was advertised on hotels com and was not available
Stayed 1 night in Sep 2025

10/10 Excellent

Hussein

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nazmeen

Stayed 2 nights in Aug 2025

6/10 Okay

william

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service was poor
Stayed 1 night in Jul 2025

10/10 Excellent

Aymen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful property nested in a peacefull wooded area north of CDG. Excellent service and chill ambiance noted.
Stayed 1 night in Aug 2025

10/10 Excellent

Valejo, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up booking this hotel after missing a connecting flight, and what a surprise it turned out to be. The InterContinental Chantilly Château Mont Royal is a stunning property steeped in history and elegance. Every room showcases beautiful French architecture that feels like stepping back in time—it’s regal, refined, and full of charm. You can truly sense the 100-year legacy throughout the estate. The staff were exceptional, living up to the high standards you’d expect from the InterContinental brand—warm, helpful, and professional. Despite the hiccup in our travel plans, this hotel turned the night into an unexpected highlight of our trip. Highly recommend staying here if you’re looking for a blend of luxury, history, and outstanding service.
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Stayed 3 nights in Jul 2025

10/10 Excellent

Nazim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Came here 15 years ago and it was amazing then. Looks like they’ve upgraded. Staff are amazing, although I think they probably need more of them. Beautiful setting. Definitely come back again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

YIFAT MICHAL

Stayed 1 night in Jul 2025

8/10 Good

Aftab

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Genever

Liked: Cleanliness, property conditions & facilities
A dream come true
Stayed 1 night in Jun 2025

10/10 Excellent

Lida

Liked: Cleanliness, staff & service, property conditions & facilities
Mina, Fabrice and other staff members made me feel at home
Stayed 1 night in Jun 2025

10/10 Excellent

Nadya

Stayed 1 night in May 2025

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite!
Stayed 4 nights in Mar 2025

10/10 Excellent

Wayne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet property near CDG.
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more gluten free food options!
Stayed 2 nights in Oct 2024

10/10 Excellent

Genevieve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience staying here. At first you see the beauty and elegance of this property and then you’re met with this heavenly scent. The service was great, the restaurant had some of the best dishes I’ve ever tasted. Just really enjoyed myself and will definitely be coming back.
Stayed 1 night in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, clean and excellent service.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
It’s with regret I give this hotel a 2 star review but I feel it is fair and balanced for this hotel in its current state. Cons: First impressions count for a lot. My wife and I had let the hotel know in advance we were celebrating our honeymoon having just married in France. The hotel confirmed they would organise something special for us. However nothing was arranged at all which felt anticlimactic and disappointing. However i haven’t let this tarnish the rest of the review as this may have been a simple mistake. There are also no umbrellas for guests to use, even to simply move luggage into the car park. The spa area is nice, but the hot tub was out of service for the duration of our stay. Our shower didn’t drain quickly so each shower I ended standing in still water. In addition the bathroom mirrors steam up easily due to poor extractors. Finally our service at reception wasn’t good. On check in we were told breakfast was extra which we had to challenge as we’d got breakfast included with our booking. Then on checkout we were presented a bill that included the nightly rate which we’d already paid, correcting this took 10 minutes. A few of these points standalone probably wouldn’t warrant a negative review but together it added up to be too much for a 5 star establishment. Pros: Excellent breakfast and good wait staff who couldn’t be faulted. The rooms are pleasant and modern with good air conditioning systems. Pleasant luggage porters. Beautiful setting. Very clean and at
Stayed 4 nights in Sep 2024

10/10 Excellent

Karen

Stayed 1 night in Aug 2024

8/10 Good

Becky

Stayed 1 night in Aug 2024

10/10 Excellent

Lior

Stayed 2 nights in Oct 2023

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