6/10 Okay
Dalana W.
Sep 25, 2025
Disliked: Cleanliness
We had a good stay on the island. The view of the beach was great and of course being on the beach, watching sunsets and enjoying friends was wonderful. Our unit faced the pool with the beach beyond that. Unfortunately there is still a lot of damage in the resort from Hurricane Ian 3 years ago. The pool in front of our villa was not finished and while I don't think our villa was impacted by water damage in the living areas, there was a new air conditioner and maybe some electrical damage. Not all of the plugs worked in all the sockets. Over all the villa was clean, we slept well and had what we needed in the kitchen. However, the unit was very dated. Palm Island was built in the 1980's and it looked it. The upholstery needed cleaning, chairs to the table were weak and sinking, the kitchen cabinets didn't always close, part of the patio furniture was broken, the bathrooms needed to be re-grouted and there was floor molding that was missing. It just looked and felt old, dated and tired. Palm Island Resort still suffers from damage from Ian. All the downstairs units in our area were missing the stairs up to their porch. There were piles of wood all over our area. Rum Bay Restaurant was closed and the small market didn't have much in it. The management team was extremely helpful in giving us directions and making sure we were taken care of from meeting us with keys to moving luggage in and out of the villa. No complaints about the staff.
Dalana W.
Stayed 4 nights in Sep 2025
