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The Pavilions Phuket

5.0 out of 5.0

Recent guest reviews

we booked this resort based on the description on their website. I have to say it was quite disappointing for several reasons. First, the goood things, villas are spacious, well appointed and the view from the ocean pool villas is really great. Now the bad, staff is not really well trained, they tend to forget a lot of orders (both at restaurant and in villa dining), the choice of food in the menu is quite limited and quality is just average. The resort mentions a no child policy on their website but actually they do not apply it and there are kids everywhere, which is not a problem but just do not mention it on your website if it is not true. There was a function organized at the hotel while we were staying there and it seemed that the resort was not able to cope with the function and the regular service of the guests. As an exemple, we wanted to arrange an in villa BBQ for sunday evening and tried to book on saturday afternoon but we were told "sorry we cannot do it because all BBQ are booked for our event". No alternative was offered and I am pretty sure you can find a BBQ and a cook in Phuket with more than 24 hours notice.

31/1 Moo 6 Choeng Thale Phuket

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Outdoor pool

Located within 2 miles (3 km) of Layan Beach, The Pavilions Phuket places you within a few miles (5 km) of Laguna Phuket Golf Club. This 5-star villa has 93 guestrooms and offers conveniences like 3 restaurants, a full-service spa, and an outdoor pool. It's also near Wat Pra Thong and Nai Thon Beach.


Dining

There are ample dining options with 3 onsite restaurants, including The Plantation Restaurant, which has ocean views. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, breakfast is available for a fee.


Rooms

The 93 air-conditioned villas afford space to spread out with separate bedrooms, living rooms, and dining areas. Guests can expect free WiFi and LCD TVs with satellite channels and DVD players. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other standard amenities include sofa beds, minibars, and coffee makers.


Property features

At The Pavilions Phuket, guests enjoy a full-service spa, an outdoor pool, and a fitness center. Transportation is made easy with a free beach shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and concierge services. Other amenities at this luxury villa include free WiFi in public areas, a computer station, and a library.

Room options

Ocean View Pool Villa

Full 1 | Sleeps 2

Three Bedroom Pool Villa

Full 2 | Twin 2 | Sleeps 7

Spa & Pool Pavilion

King 1 | Sleeps 3

Spa & Pool Penthouse

King 1 | Sleeps 3

Guest reviews for The Pavilions Phuket

Couples (1)
2

disappointing

Couples

we booked this resort based on the description on their website. I have to say it was quite disappointing for several reasons. First, the goood things, villas are spacious, well appointed and the view from the ocean pool villas is really great. Now the bad, staff is not really well trained, they tend to forget a lot of orders (both at restaurant and in villa dining), the choice of food in the menu is quite limited and quality is just average. The resort mentions a no child policy on their website but actually they do not apply it and there are kids everywhere, which is not a problem but just do not mention it on your website if it is not true. There was a function organized at the hotel while we were staying there and it seemed that the resort was not able to cope with the function and the regular service of the guests. As an exemple, we wanted to arrange an in villa BBQ for sunday evening and tried to book on saturday afternoon but we were told "sorry we cannot do it because all BBQ are booked for our event". No alternative was offered and I am pretty sure you can find a BBQ and a cook in Phuket with more than 24 hours notice.

By on Apr 25, 2011