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Twinpalms Surin Beach Phuket

5.0 star property
Luxury resort with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Twinpalms Surin Beach Phuket

Outdoor pool, sun loungers
Creator video
Minibar, in-room safe, desk, laptop workspace
Property entrance
Presidential Penthouse Loft | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Spa

Explore the area

Map
106/46 Moo 3, Surin Beach Road, Choeng Thale, Phuket, 83110
  • Surin Beach
    ‪3 min walk‬
  • Bang Tao Beach
    ‪16 min walk‬
  • Kamala Beach
    ‪3 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪26 min drive‬

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Room options

View all photos for Lagoon Deluxe

Lagoon Deluxe | Minibar, in-room safe, desk, laptop workspace

Lagoon Deluxe

  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Penthouse Loft

Minibar, in-room safe, desk, laptop workspace

2 Bedroom Penthouse Loft

  • 2583 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Palm Deluxe

Minibar, in-room safe, desk, laptop workspace

Palm Deluxe

10.0 out of 10
Exceptional
(3 reviews)
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Duplex Loft

2 Bedroom Duplex Loft | Minibar, in-room safe, desk, laptop workspace

2 Bedroom Duplex Loft

  • 2045 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Palm Premium

Minibar, in-room safe, desk, laptop workspace

Palm Premium

9.6 out of 10
Exceptional
(11 reviews)
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Duplex Loft

1 Bedroom Duplex Loft | Minibar, in-room safe, desk, laptop workspace

1 Bedroom Duplex Loft

10.0 out of 10
Exceptional
(2 reviews)
  • 2045 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Penthouse Loft

Minibar, in-room safe, desk, laptop workspace

1 Bedroom Penthouse Loft

9.0 out of 10
Wonderful
(2 reviews)
  • 2476 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Palm Suite

Palm Suite | Terrace/patio

Palm Suite

  • 1098 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Penthouse Loft

Presidential Penthouse Loft | Minibar, in-room safe, desk, laptop workspace

Presidential Penthouse Loft

  • 4596 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Lagoon Suite

Lagoon Suite | Minibar, in-room safe, desk, laptop workspace

Lagoon Suite

  • 1098 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Lagoon Premium

Lagoon Premium | Minibar, in-room safe, desk, laptop workspace

Lagoon Premium

  • 667 sq ft
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Choeng Thale

Surin Beach is within a 5-minute walk of Twinpalms Surin Beach Phuket while other popular sites like Bang Tao Beach are within a 15-minute stroll. This 5-star resort welcomes guests with 97 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.
View more Resorts in Choeng ThaleOpens in a new window

What's nearby

  • Surin Beach - 3 min walk - 0.2 miles
  • Pansea Beach - 9 min walk - 0.5 miles
  • Bang Tao Beach - 16 min walk - 0.9 miles
  • Kamala Beach - 3 min drive - 2.0 miles
  • Boat Avenue Mall Phuket - 4 min drive - 2.4 miles

Getting around

  • Phuket Intl. Airport (HKT) - 35 min drive

Restaurants

  • ‪Blue lagoon restaurant - ‬5 min walk
  • ‪Lomtalay - ‬7 min walk
  • ‪Wagyu Steakhouse - ‬5 min walk
  • ‪Audy Restaurant - ‬5 min walk
  • ‪Khun Yaa - ‬6 min walk

About this property

Twinpalms Surin Beach Phuket

Luxury resort with 3 restaurants and a full-service spa
At Twinpalms Surin Beach Phuket, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for THB 2000 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and concierge services. Other amenities at this luxury resort include a gym, a steam room, and free WiFi in public areas.
Guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and designer toiletries. Other amenities include refrigerators, microwaves, and minibars.
An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.
Palm Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Thai

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9.2 out of 10, Wonderful, 1,000 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: THB 765 for adults and THB 385 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar

Restaurants on site

  • Oriental Spoon
  • Pool Bar
  • Wagyu Steakhouse

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 11 buildings
  • 2 floors
  • Built in 2004
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - June 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 765 for adults and THB 385 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Phuket Twinpalms
Twinpalms
Twinpalms Phuket Resort Choeng Thale
Twinpalms Phuket Hotel Thalang
Twinpalms Phuket Thalang
Twinpalms Phuket Hotel Choeng Thale
Twinpalms Phuket Choeng Thale

Frequently asked questions

What's there to see around Twinpalms Surin Beach Phuket?

This resort is located in Choeng Thale, a short 3-minute walk from Surin Beach and also 15 minutes on foot from Bang Tao Beach. You'll also find Kamala Beach and Boat Avenue Mall Phuket within a short drive.

Is there parking available at Twinpalms Surin Beach Phuket?

Yes, valet parking and self parking are offered for free at the resort.

Is there a spa available at Twinpalms Surin Beach Phuket?

Palm Spa is the resort's spa and services include body wraps, couples treatments, massages, and mani/pedis.

Does Twinpalms Surin Beach Phuket feature a casino at the property?

No, Twinpalms Surin Beach Phuket doesn't have a casino.

Will I find an indoor pool at Twinpalms Surin Beach Phuket?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

Is Twinpalms Surin Beach Phuket good for couples?

This boutique resort offers many amenities for couples such as a beach bar and an outdoor pool with some guestrooms featuring private pools.

Does Twinpalms Surin Beach Phuket have a hot tub?

No, but this resort does have a steam room.

Does Twinpalms Surin Beach Phuket have a restaurant with a breakfast menu?

Yes, Twinpalms Surin Beach Phuket has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Twinpalms Surin Beach Phuket allow pets to stay free of charge?

No, pets and service animals aren't allowed at Twinpalms Surin Beach Phuket.

Are there connecting rooms at Twinpalms Surin Beach Phuket?

No, there aren't connecting guestrooms at this resort.

How far is the airport from Twinpalms Surin Beach Phuket?

The closest major airport to Twinpalms Surin Beach Phuket is Phuket Intl. Airport (HKT), which is 12.3 mi away (35 minutes by car).

Can I book a room with a balcony at Twinpalms Surin Beach Phuket?

Yes, some guestrooms at this resort offer either a balcony or a deck where guests can enjoy garden or pool views.

Does Twinpalms Surin Beach Phuket have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Twinpalms Surin Beach Phuket.

Twinpalms Surin Beach Phuket Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 636 out of 815 reviews
Rating 8 - Good. 135 out of 815 reviews
Rating 6 - Okay. 26 out of 815 reviews
Rating 4 - Poor. 11 out of 815 reviews
Rating 2 - Terrible. 7 out of 815 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

keith

Nicest hotel I have ever stayed at. Thank yo again for everything.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3rd stay and I am coming back

I recently stayed at Twinpalms Phuket and had the absolute best time! From the moment we arrived, I were treated like royalty. The staff were incredibly warm, friendly, and attentive, always greeting us with genuine smiles and making sure every detail of our stay was perfect. The hotel itself is stunning—beautifully designed, chic yet cozy, surrounded by lush tropical greenery and featuring an amazing pool area. I spent countless relaxing hours lounging by the crystal-clear pool. My room was spacious, immaculately clean, and beautifully decorated. The bed was incredibly comfortable, and I loved the thoughtful touches like fresh flowers and personalized welcome messages. Waking up each morning to the serene views of the tropical gardens was pure bliss. A huge thank you to the entire team at Twinpalms Phuket for making my stay unforgettable. If you’re looking for a luxurious, friendly, and genuinely joyful experience this is it.
Stayed 3 nights in Mar 2025

10/10 Excellent

Cynthia J

Liked: Cleanliness, amenities, property conditions & facilities
Liked all
Stayed 5 nights in Jan 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very relaxing atmosphere. Thoroughly enjoyed the stay but unfortunately due to my inability to walk much and area around was hilly I couldn’t get out much unless I used a taxi service. Also, the hotel had a few steps in the entrance which I made me quite wary I might fall when coming up and down them. Apart from that it was an awesome place to stay.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jinkyung

Stayed 2 nights in Jan 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many Russians - I will never come back to Phuket
Stayed 13 nights in Jan 2025

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Ian, Kingston upon Thames

Stayed 5 nights in Dec 2024

10/10 Excellent

cynthia

Stayed 4 nights in Dec 2024

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort

Very pleased to stay at this beautiful hotel and staff was amazing so very pleased with my trip.
Stayed 9 nights in Nov 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Changhyeok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Sherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday solo trip

I stayed here for my birthday and it was amazing. The staff here were very friendly and helpful. I really enjoyed my stay there.
Stayed 4 nights in Oct 2024

10/10 Excellent

JAEHEON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jarrad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great food and a beautiful hotel. Really enjoyed staying here. Thank you
Stayed 4 nights in Oct 2024

2/10 Terrible

Tommy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our honeymoon in Southeast Asia took us to 7 cities across 5 countries, all at 5-star resorts that exceeded our expectations—except for Twimpalms Phuket. This resort barely qualifies as a 3.5-star property. I was misled by the overly positive reviews on Expedia, which seem questionable upon reflection. The only good feature was the pool, however it felt cramped and overshadowed by tall trees, leaving little room for sunlight. The public beach across the street was dirty, though the hotel offers transfers to a more appealing beach club 10 minutes away. The resort's atmosphere was surprisingly dull, bordering on lifeless. Our room was outdated. There was no door for the toilet, and the weak flush required multiple attempts. The shower lacked a door, resulting in water flooding the bathroom. The bathrobes were so thin they were nearly transparent. While the room had a wide sliding door facing the pool/common area, the glass was see through providing no privacy, forcing us to keep the curtains closed. Breakfast was a letdown and unsanitary. I witnessed the chef taste food from a soup spoon and reusing it. One morning, we had to share a table with other people, and the quality of food and coffee was poor. We prepaid breakfast for four days but only used two. Rooms lack an iron and board, requiring us to request them from room service, sometimes waiting an hour. At checkout, I was unexpectedly chased down for a $12 charge for a small fruit plate ordered while waiting for an iron.
Stayed 4 nights in Oct 2024

2/10 Terrible

ROXHENSA

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They made us pay for dental kit, provided in the restroom, with no tag price on it.The price should be obvious so you’re not surprised at the check out. They showed us a book with the prices for the minibar staff. We asked the front desk to talk to the manager about the shaving kit and dental but the front desk said he is not available and this is our policy. It wasn’t for the total amount that we had to pay but it looks ridiculous for a 5 star resort to charge guests for this elementary things. Staff weren’t friendly at all. They barely could say hi or smile.The internet connection was not good at all. The resort was modern style and the rooms were really nice. Cleaning service was great!
Stayed 4 nights in Oct 2024

10/10 Excellent

Mandeep

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property, great people
Stayed 5 nights in Sep 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Maryana

Stayed 6 nights in Aug 2024

10/10 Excellent

Kien Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

Terry

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property and staff is nice. When we showed up we had rented the Penthouse. Soon arrival we discussed the penthouse has 3 step of stairs. Being disabled this was not going to work. Staff was nice and said they will call Expedia and make an adjustment since the room we had to be in with no stairs was half the price. When checking out we discovered the hotel blocked Expedia 3 times from adjusting the price. I asked the manger for help and he got into my face. He asked to fight me. I’m in a wheelchair and never been treated like this. Location is not great. It’s not on the beach. The pictures of the beach is a club you have to buy bottles for 200 each at.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jiwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing experience!
Stayed 2 nights in Aug 2024

10/10 Excellent

Daesung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024