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The Crystal Beach Hotel

3.0 star property

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Photo gallery for The Crystal Beach Hotel

A rooftop pool with clear blue water, surrounded by lounge chairs and a railing.
Creator video - submitted by Realworldflight
A multi-story hotel with a modern facade, illuminated windows, and a neon sign advertising 'The Crystal Beach'.
A hotel room with two beds, a desk, a large window with a view of a mountain, and a painting of flowers on the wall.
A modern hotel lobby with a reception desk, seating area, and a decorative wall with blue lighting.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
212/4-7 Soi Keb-Sub, Rat-U-Tid 200 Pee Rd., Patong, Phuket, 83150
  • Place, Patong Beach
    ‪3 min walk‬
  • Place, Jungceylon Shopping Center
    ‪9 min walk‬
  • Place, Bangla Road
    ‪10 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room

A hotel room with two beds, a desk with a chair, a television, and a large wall mural.

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room

A hotel room with two beds, a desk, a TV, and a large window with a view of buildings.

Superior Room

9.2 out of 10
Wonderful
(10 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Superior King Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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Exterior

Mercure Phuket Patong Journeyhub

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  • Pool
  • Pet friendly
  • Kids pool
  • Parking included
7.8 out of 10, Good, 153 reviews
$28 nightly
The price is $31
Sep 1 - Sep 2
Total with taxes and fees
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About the neighborhood

Patong

Patong Beach is within a 5-minute walk of The Crystal Beach Hotel while other popular sites like Bangla Road are within a 15-minute stroll. This 3-star hotel has 40 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's connected to the convention center in central Patong and also close to Karon Beach and Jungceylon Shopping Center.

What's nearby

  • Patong Beach - 3 min walk - 0.2 miles
  • Central Patong - 5 min walk - 0.3 miles
  • Jungceylon Shopping Center - 9 min walk - 0.5 miles
  • Bangla Road - 10 min walk - 0.6 miles
  • Royal Paradise Night Market - 12 min walk - 0.7 miles

Getting around

  • Phuket Intl. Airport (HKT) - 66 min drive

Restaurants

  • ‪Hooters - ‬3 min walk
  • ‪Sak & Sa Thai Food - ‬1 min walk
  • ‪Salsa Rossa - ‬2 min walk
  • ‪Siam Thai Restaurant - ‬2 min walk
  • ‪Cairo Restaurant - ‬1 min walk

About this property

The Crystal Beach Hotel

At The Crystal Beach Hotel, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. For transportation, you can make use of an airport shuttle (available 24 hours) for THB 800 per vehicle, as well as limo/town car service. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. All-in-one washer/dryers, balconies, and refrigerators are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

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The price is $41
Aug 7 - Aug 8
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Onsite motorcycle parking only

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: THB 150 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Crystal

Things to do

  • Outdoor pool

Family friendly

  • All-in-one washer/dryer
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 7 floors
  • Built in 2014
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • All-in-one washer/dryer
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for THB 600.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately THB 150 per person
  • Airport shuttle fee: THB 800 per vehicle
  • Rollaway bed fee: THB 600.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. This property only offers motorcycle parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Crystal Beach Hotel Patong
Crystal Beach Patong
The Crystal Beach Hotel Hotel
The Crystal Beach Hotel Patong
The Crystal Beach Hotel Hotel Patong

Frequently asked questions

Is a free cancellation option available at The Crystal Beach Hotel?

The Crystal Beach Hotel provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What is there to do around The Crystal Beach Hotel?

This hotel in Patong is within a 10-minute walk of Patong Beach and Bangla Road. You'll also find Karon Beach and Jungceylon Shopping Center within a short drive.

Will I be able to park at The Crystal Beach Hotel?

Yes, though motorcycle parking only.

Does The Crystal Beach Hotel include a casino?

No, The Crystal Beach Hotel doesn't have a casino.

Is there an indoor pool at The Crystal Beach Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from January until December.

What do couples enjoy most about The Crystal Beach Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at The Crystal Beach Hotel?

No, there isn't a spa tub at this hotel.

Does The Crystal Beach Hotel have a restaurant that serves breakfast?

Yes, The Crystal Beach Hotel serves an English breakfast for a surcharge each morning at The Crystal.

Does The Crystal Beach Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Crystal Beach Hotel.

Are there connecting rooms at The Crystal Beach Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from The Crystal Beach Hotel?

The closest major airport to The Crystal Beach Hotel is Phuket Intl. Airport (HKT), which is 24.9 mi away (66 minutes by car).

Can I book a room with a balcony at The Crystal Beach Hotel?

Yes, every guestroom at The Crystal Beach Hotel comes with a balcony and some offer city and mountain views.

The Crystal Beach Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 120 out of 263 reviews
Rating 8 - Good. 99 out of 263 reviews
Rating 6 - Okay. 30 out of 263 reviews
Rating 4 - Poor. 8 out of 263 reviews
Rating 2 - Terrible. 6 out of 263 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jose Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location...not too close, not too far from the action. Clean street. Great American-style eatery/Coffee across the way (15 steps). Would definitely stay here again.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

helen

Liked: Cleanliness, staff & service, room comfort
great location
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Maher

Liked: Cleanliness, staff & service
Grat
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here numerous times, great location with nice little rooftop pool area, lift could be faster tho haha The best thing about this place tho is the awesome staff who have twice now gone out of their way to help me when I have fallen ill and have always looked out for me in the days following.
Rooftop pool
Rooftop views
NYE fireworks from balcony
NYE fireworks from balcony
Stayed 10 nights in Dec 2025
Verified review

10/10 Excellent

Craig

The fantastic staff who have twice looked after me when fallen ill
Stayed 1 night in Jan 2026
Verified review

8/10 Good

MINH

Liked: Cleanliness, property conditions & facilities
It was a good hotel, the location is so close to the beach and bar.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Tara

Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Everything was perfect
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, everything is in walking distance.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Melissa Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay it is central and quiet Staff helpful
Stayed 10 nights in Feb 2025
Verified review

10/10 Excellent

JEAN-JACQUES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very close to the beach and from all good restaurants...
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Henning

Liked: Cleanliness, amenities
.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff and friendly, smiling available I had a good stay.
Stayed 7 nights in Feb 2024
Verified review

10/10 Excellent

Mert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel crew, located at the hearth of patong.
Stayed 8 nights in Jul 2024
Verified review

8/10 Good

Oscar Ernesto Mejia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to shopping area and from the beach. Perfect location
Stayed 8 nights in Jan 2025
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay at Crystal Beach Hotel

Another great stay at Crystal Beach. All the staff are so friendly and helpful from the front desk staff to housekeeping staff who service the rooms. Lovely little pool on the rooftop which is great too. Definitely look forward to my next visit.
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place and location. Would stay again. Convenient motorbike rental shop in the lobby and next door there’s a quick laundry service. Staff is super friendly and helpful.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly,hotel in a great position. Roof top pool an added bonus. 2 min walk to the beach.
Stayed 13 nights in Feb 2024
Verified review

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing, the roof top pool is great. Fab location see you all again very soon. Thank you for looking after us xx
Stayed 27 nights in Feb 2024
Verified review

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple done right
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is 100% top Notch. We love Pui !!!
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpfull staff. Nice room. Would highly reccomend.
Stayed 21 nights in Sep 2022
Verified review

6/10 Okay

Tempest

Liked: Staff & service
Hotel is listed with washer and dryer in room. There was not, and when asked was told there’s a laundry service but no washer dryer on the premises. There’s not even a washer and dryer on the premises at all but was listed as having one in the room. Very inconvenient to find out after a long flight and I would have stayed somewhere else had I known. Location to Patong beach is great.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is super clean…the area is centrally located in Patong Beach….rates ere amazingly good given the excellent condition and service of this hotel….Super friendly staff bent frontwards and backwards to make my stay truly comfortable…housekeeping staff by the name of shy is truly a gem of this place….it was my first time but it won’t be my last staying at this place….
Stayed 5 nights in Jan 2024
Verified review

10/10 Excellent

Orlando B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were Excellent, They were very accommodating, and literally fun to work with. Pui helped us immensely, with our Tourism needs, even providing us with any available discounts with the Bangla Boxing events and the Boat Ride to the Phi Phi islands. She was so entertaining to converse with and so fun! These accommodations helped our Phuket Thailand experience be such a memorable one. We shall return !
Stayed 8 nights in Jan 2025
Verified review

8/10 Good

Manuel

Liked: Staff & service, property conditions & facilities, room comfort

Good stay

Front desk was awesome. Super polite and helpful. Great location and cost. Cleaners didn't clean my room once or provide new towels,etc. during my entire stay. Would still consider staying again but will communicate better about that with the front desk on a longer stay if it happens again.
Stayed 3 nights in Mar 2025