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Sugar Palm Residence

3.5 star property
Hotel with free parking, near Patong Go-Kart Speedway and Phuket Offroad Fun Park

Choose dates to view prices

Photo gallery for Sugar Palm Residence

Lobby sitting area
Library
Reception
Fitness facility
Outdoor pool, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

View in a map
5/3 Virathongyok Rd., Taladnua, Phuket, Phuket, 83000
  • Place, Phuket Botanic Garden
    ‪7 min walk‬
  • Place, Patong Go-Kart Speedway and Phuket Offroad Fun Park
    ‪10 min walk‬
  • Place, Phuket Weekend Market
    ‪17 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | View from room

Deluxe Suite

  • 474 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Living room | LCD TV

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Phuket

Located in Talat Nuea, Sugar Palm Residence is within a mile (2 km) of popular sights such as Patong Go-Kart Speedway and Phuket Offroad Fun Park and Phuket Weekend Market. This 111-room, 3.5-star hotel has an outdoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Patong Go-Kart Speedway and Phuket Offroad Fun Park - 10 min walk - 0.6 miles
  • Jui Tui Shrine - 14 min walk - 0.8 miles
  • Phuket Weekend Market - 17 min walk - 0.9 miles
  • Thai Hua Museum - 17 min walk - 0.9 miles
  • Bangkok Hospital Phuket - 7 min drive - 3.9 miles

Getting around

  • Phuket Intl. Airport (HKT) - 50 min drive

Restaurants

  • ‪โรตีเจ้าฟ้า - ‬7 min walk
  • ‪ครัวเก๋ากึ้ก - ‬4 min walk
  • ‪Cafe Amazon ถนนเจ้าฟ้า - ‬8 min walk
  • ‪เจ้าฟ้าติ่มซำ - ‬6 min walk
  • ‪โกถ๋าววัดเทพ ข้าวราดแกง - แกงถุง - ‬8 min walk

About this property

Sugar Palm Residence

Hotel with free parking, near Patong Go-Kart Speedway and Phuket Offroad Fun Park
Sugar Palm Residence features an outdoor pool, a children's pool, and a gym. You can take advantage of free parking, along with an area shuttle for a fee. Front-desk staff can assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a library, and a terrace.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, refrigerators, and coffee makers are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site

Things to do

  • Children's pool
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer

More

  • Air conditioning
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for THB 450 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: THB 450 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Sugar Palm Residence Hotel Phuket
Sugar Palm Residence Hotel
Sugar Palm Residence Phuket
Sugar Palm Residence
Sugar Palm Residence Hotel
Sugar Palm Residence Phuket
Sugar Palm Residence Hotel Phuket

Frequently asked questions

Is a free cancellation option available at Sugar Palm Residence?

Sugar Palm Residence provides free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What can I see within easy reach of Sugar Palm Residence?

This hotel is situated in Talat Nuea within a short 16-minute walk of Patong Go-Kart Speedway and Phuket Offroad Fun Park and also 8 minutes on foot from Phuket Botanic Garden. You'll also find Phuket Weekend Market and Central Phuket within a short drive.

Is parking available on site at Sugar Palm Residence?

Yes, self parking is offered for free at the hotel.

Does Sugar Palm Residence have a casino on the premises?

No, Sugar Palm Residence doesn't have a casino.

Will I find an indoor pool at Sugar Palm Residence?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Sugar Palm Residence?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as an outdoor pool and a terrace.

Are there hot tubs at Sugar Palm Residence?

No, there isn't a spa tub at this hotel.

Does Sugar Palm Residence have a restaurant that serves breakfast?

No, Sugar Palm Residence doesn't have a restaurant that serves breakfast.

Will Sugar Palm Residence allow pets to stay for free?

No, pets and service animals aren't allowed at Sugar Palm Residence.

Are there connecting rooms at Sugar Palm Residence?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Sugar Palm Residence?

The closest major airport to Sugar Palm Residence is Phuket Intl. Airport (HKT), which is 21.3 mi away (50 minutes by car).

Can I book a room with a balcony at Sugar Palm Residence?

Yes, every guestroom at Sugar Palm Residence comes with a balcony with some featuring city views.

Reviews

Sugar Palm Residence Reviews

8.2

Very Good

9.0/10

Cleanliness

8.0/10

Staff & service

4.0/10

Amenities

8.6/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 75 out of 197 reviews
Rating 8 - Good. 85 out of 197 reviews
Rating 6 - Okay. 22 out of 197 reviews
Rating 4 - Poor. 10 out of 197 reviews
Rating 2 - Terrible. 5 out of 197 reviews

Reviews

8/10 Good

Patrina

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Keauna

Disliked: Staff & service, property conditions & facilities, room comfort

Ants everywhere in the apartment.

The place is okay but looks nothing like the pictures it’s very much run down and needs a lot done to it once you’re there but I guess you get what you pay for?.. we had a situation in our room with ants there must be some kind of infestation because we couldn’t get rid of them no matter how much we sprayed the room with the ant killer they were everywhere in our clothes and the bathroom the kitchen!! We asked for a refund and was told to contact hotels.com as we booked through them when we did this they rang the property to request the refund and they declined it!! The toilet set has mould on it and the place overall is tired. It’s also very isolated no much around it and it’s hard for taxis to find it they never can. The only good thing I would say about this place is the housekeeper, such a lovely woman and takes pride in her job she was the best thing about the place and honestly deserves a pay rise bless her she cleaned the room everyday to her best ability and just had a lovely aura. In conclusion.. don’t waste your money and stay somewhere else because the pictures are a lie.
Stayed 7 nights in Feb 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

bonnie, Los angelas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worst room I have stayed at in all of Thailand it had micro mini bugs all over the room was gross I didn’t want to stay inside the bugs where too much . Other than that it would been nice but very far from all no 711 in sight .
Stayed 2 nights in Dec 2023

8/10 Good

OCHIR

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 4 nights in Mar 2023

10/10 Excellent

Attapod

Stayed 1 night in Aug 2022

10/10 Excellent

Ahmadullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very good place to stay. Not in the twin centre but very nice place
Stayed 2 nights in Jan 2022

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities

Loved it

I loved it, good location, few minutes drive from most of the night markets, the staff are helpful and kind. Very comfortable. Pro-tip download the Grab app, it is their version of Uber, super cheap, and makes getting around effortless.
Stayed 18 nights in Nov 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Nice pool .
Stayed 2 nights in Oct 2021

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large, spacious, great facilities.

Sugar Palm Residence is an apartment block with a reception office, shop and laundry area. There was a problem with wifi in the first suite / apartment I was alocated so they moved me without fuss. It seems the wifi works well o lower floors only. SPR is set in its own grounds back from the road so there is no traffic noise. It is a short walk from the centre of Phuket Old Town. The staff were all friendly and helpful. I would definitively consider staying here again.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The apartment we booked was to have self contained features. On arrival we found the cook top removed from the bench top and covered with glass along with the missing range hood, not one piece of cutlery in the drawers, nothing to cook with what so ever. Not even a microwave. The only meal we could make was noodles. A jug 2cups for coffee and 2 glasses was all that existed . The result was eating out every meal. Other couples stayed in another complex with the works. No compromise when we spoke with front desk so we Just put up with it for 12 days as we were out each day. Nice pool and house staff were friendly. And the hot water was not turned on until the 3rd day. The grease trap under the sink was a bit off at times but that is common it seems here.
Stayed 12 nights in Dec 2019

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and quiet

Enjoyable stay. Clean and quiet.
Stayed 1 night in Nov 2019

6/10 Okay

Stephen

Liked: Property conditions & facilities
Disliked: Staff & service

No WiFi a poor service.

Hotel rooms are spacious but basic. WiFi in rooms didn't work at all must of the stay and occasionally when they got it working it was very weak. Biggest gripe was that they wouldn't allow us to use a shower before before flying home. It was 34 degrees outside and we'd given the room back at 12, but we're leaving at 4 for a 16 hour flight home. The hotel seemed half empty and will under capacity but we couldn't under any circumstance use a private shower. We could use the pool shower which was completely open and right in front of other guests balconies, with no changing facilities. Poor service and unnecessarily mean in my opinion.
Stayed 1 night in Jan 2019

8/10 Good

micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

This is great place,but there is no Wi-Fi,the password they gave works, but they have no IP address so you can connect.

6/10 Okay

Verified traveler

Disliked: Room comfort

It’s a condo!

This is really a condominium. They are renting out the unsold units like a hotel.

10/10 Excellent

Thatcha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Amonrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No wifi as mentioned
Stayed 2 nights in Feb 2018

4/10 Poor

Jan

Disliked: Staff & service, room comfort

Not worth the stars given.

This is the first review i have ever given. Just could not be bothered. However i have had very helpful information from review made by otters so i Would like to contribute to it. This hotel looked like a new building, but was badly built with horrible furnitures that Fall apart. The worst was the bed. It was hard as stone and made for a horrible night.
Stayed 1 night in Jan 2018

8/10 Good

Marlyn

Liked: Cleanliness, staff & service, property conditions & facilities

very nice clean and well maintained hotel.

Really good place to stay. Very clean and well run hotel. The swimming pool is lovely and staff members are willing to assist when needed. The condo is well maintained but lacks a mircowave and basic kitchen essentials if you not eating out. It would also help if you can place maps and welcome tourist packs in the rooms as the hotel is far from the cbd.
Stayed 10 nights in Jan 2018

10/10 Excellent

Daniel, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sugar palm residencd

Very nice condominium.Flat very clean and spacious.cleaning service is excellent.Nice restaurant ( belongs to same owner) 2mn walk away, Thai and continental food for a great price and very good service.I certainly will come again.
Stayed 27 nights in Sep 2017

2/10 Terrible

Danniele

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

False advertising

Organised a cot as we were travelling with a 9 month old. Checked in and no portacot as arranged. Apparently this hotel dont do portacots at all but advertise they do!!

6/10 Okay

lissa, halifax ns

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Beautiful room and pool

Awesome place. Location is ok. Breakfast was terrible. Beds were so hard. Like sleeping on rock. Service was very nice.

10/10 Excellent

Garry, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel near Phuket town

Worked well for where we needed to be, lacks a restaurant but great one 250 metres up the road

8/10 Good

nick, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place

would recommend a stay here!

6/10 Okay

Verified traveler

Disliked: Room comfort
No wifi, far from great breakfast. Not much around so need to rent a motorbike to do/see/eat anything. The room was ok but only 1 channel in English and very uncomfortable sofa. The pool is almost all day shaded

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