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The Memory at On On Hotel

3.0 star property
Hotel connected to a shopping center in Phuket with a 24-hour front desk

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Photo gallery for The Memory at On On Hotel

Building design
Creator video
Lobby
Junior Suite | Free minibar, in-room safe, desk, blackout drapes
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
19 Phangnga Road, Tambon Talad Yai, Phuket, Phuket, 83000
  • Place, Phuket Weekend Market
    ‪2 min walk‬
  • Place, Thai Hua Museum
    ‪3 min walk‬
  • Place, Jui Tui Shrine
    ‪7 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Free minibar, in-room safe, desk, blackout drapes

Deluxe Room

9.4 out of 10
Exceptional
(11 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, desk, blackout drapes

Superior Room

9.2 out of 10
Wonderful
(21 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Free minibar, in-room safe, desk, blackout drapes

Junior Suite

9.8 out of 10
Exceptional
(11 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Phuket

Located in Old Phuket Town, The Memory at On On Hotel is adjacent to Phuket Weekend Market and within a mile (2 km) of other popular sights like Patong Go-Kart Speedway and Phuket Offroad Fun Park. Each of the 35 rooms at this 3-star hotel includes free minibar items, a refrigerator, and an LED TV. Centrally located in Phuket, the hotel is connected to a shopping center, and a short walk from Phuket Baba Museum and Talad Yai Market.

What's nearby

  • Phuket Weekend Market - 2 min walk - 0.1 miles
  • Thai Hua Museum - 3 min walk - 0.2 miles
  • Phuket Baba Museum - 3 min walk - 0.2 miles
  • Talad Yai Market - 5 min walk - 0.3 miles
  • Jui Tui Shrine - 7 min walk - 0.4 miles

Getting around

  • Phuket Intl. Airport (HKT) - 50 min drive

Restaurants

  • ‪ตู้กับข้าว (Tu Kab Khao) - ‬1 min walk
  • ‪Tom Yum Goong - ‬1 min walk
  • ‪Little Phuket - ‬1 min walk
  • ‪Cafe Delight - ‬1 min walk
  • ‪The Library Phuket - ‬2 min walk

About this property

The Memory at On On Hotel

Hotel connected to a shopping center in Phuket with a 24-hour front desk
Guests staying at The Memory at On On Hotel enjoy free WiFi in public areas, laundry facilities, and an ATM. For transportation, you can make use of an airport shuttle (available 24 hours) for THB 900 per vehicle one way, as well as an airport shuttle. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. This hotel also has a gift shop.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include free minibar items, refrigerators, and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 1929
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for THB 705 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: THB 900 per vehicle (one way)
  • Rollaway bed fee: THB 705 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours).
Property Registration Number 0835555002231

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Memory Hotel Phuket
Memory Phuket
The Memory At On On Hotel Phuket/Phuket Town

Frequently asked questions

Are free cancellation options available at The Memory at On On Hotel?

The Memory at On On Hotel provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do close to The Memory at On On Hotel?

This hotel is situated in Old Phuket Town within a short 4-minute walk of Phuket Weekend Market and also 17 minutes on foot from Patong Go-Kart Speedway and Phuket Offroad Fun Park. You'll also find Phuket Baba Museum and Talad Yai Market less than a mile away.

Is there parking available at The Memory at On On Hotel?

No, there isn't parking at this hotel.

Does The Memory at On On Hotel have a casino on the premises?

No, The Memory at On On Hotel doesn't have a casino.

Will I find an indoor pool at The Memory at On On Hotel?

No, there is no indoor pool at this hotel.

Is The Memory at On On Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a minibar stocked with free items and a rainfall showerhead as well as a 24-hour front desk.

Are there hot tubs at The Memory at On On Hotel?

No, this hotel doesn't have a spa tub.

Does The Memory at On On Hotel feature a restaurant that includes a breakfast menu?

No, The Memory at On On Hotel doesn't have a restaurant that serves breakfast.

Will The Memory at On On Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Memory at On On Hotel.

Are there connecting rooms at The Memory at On On Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Memory at On On Hotel?

The closest major airport to The Memory at On On Hotel is Phuket Intl. Airport (HKT), which is 20.1 mi away (50 minutes by car).

Can I book a room with a balcony at The Memory at On On Hotel?

Yes, some guestrooms at The Memory at On On Hotel offer a balcony and may feature city views.

The Memory at On On Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 440 out of 660 reviews
Rating 8 - Good. 186 out of 660 reviews
Rating 6 - Okay. 25 out of 660 reviews
Rating 4 - Poor. 5 out of 660 reviews
Rating 2 - Terrible. 4 out of 660 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Faith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute boutique hotel! Honestly much cuter in person than even in the photos. We were so pleasantly surprised by all aspects of our stay. The staff was very friendly and helpful. No laundry or amenities such as pool or gym, but we had such a memorable experience and this is likely my most favorite hotel I’ve ever stayed at. So centrally located in old town as well, we were able to walk to do almost everything. Highly recommend!
Stayed 4 nights in Aug 2025

10/10 Excellent

Craig

Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
This was an absolutely gorgeous boutique hotel with lovely, friendly staff. It’s connected to a cafe, they offer free snacks and tea/coffee, and it’s right on the main strip in Phuket town. Definitely stay on a Sunday to experience the night market!
Stayed 2 nights in Jul 2025

8/10 Good

Johanna

Traveled with family
Liked: Staff & service
An architecturally stunning hotel. Gorgeous quaint rooms. Very thin walls however and was very noisey late into the night and early in the morning. Apparently they had a large family staying and thus it was noisey. Well worth a stay however.
Stayed 2 nights in Jul 2025

10/10 Excellent

Norma

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love the location and love the decor of this hotel. Staff was great and rooms were clean
Stayed 2 nights in Jun 2025

6/10 Okay

Evan, Palm Springs

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is quite charming and decorated in a way to evoke a sort of colonial nostalgia with an eye towards Instagram. The staff is all very friendly though not particularly slickly trained. The room and bathroom were decorated to charm but furnished, lit and designed in quite an impractical way Location is very central and you can walk anywhere in the Old Town. Perfectly fine for a night or two.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Namthip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. We were impressed with the cleanliness of the hotel except that the shower did not drain well.
Stayed 2 nights in Jul 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Hotel. Loved everything. Beautiful inside and on the outside. Gigi is an excellent receptionist. You will not be disappointed. Location is perfect. Everything in walking distance. Restaurants, bars, and shops!!! 10 stars!!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Marcel, Maple

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay . Wonderful staff and beautiful rooms . Love it !!
Stayed 1 night in Jun 2025

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel in the heart of Phuket Old Town
Stayed 2 nights in Jun 2025

10/10 Excellent

Aritra

Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish old town hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic Gem

Very clean, quite, historic boutique hotel. Close to everything in old town. Very friendly staff. Highly recommend staying here.
Stayed 2 nights in May 2025

10/10 Excellent

Shauntel, MOONACHIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great and comfortable stay. convenient area
Stayed 2 nights in May 2025

10/10 Excellent

Yuqing Apriliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. There are many dining options near the hotel. I had a great stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in Phuket old town

All I can say is WAOW!!! This was our last stop during a 20 day south east Asia trip and I truly wish we stayed here for longer. The charm and beauty of this hotel are above and beyond. The staff were so friendly and helpful and made us feel right at home. From the location to the aesthetic - we fell in love. So many thoughtful details and amenities for their guests. Thank you Memory at on on, we will definitely be back.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning. Tranquil. So courteous and helpful. Beautiful ambiance.
Stayed 3 nights in Apr 2025

8/10 Good

Simran, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was truly special and felt like we were living in history. Location is fantastic, very walkable and close to all the action, yet serene inside. Loved the complimentary tea, coffee, and local snacks. Enjoyed sitting in the common areas for some downtime. The rooms on the ground floor do not have any natural light so next time, I would request a room on a higher floor. But for one night, it was perfect.
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Liked: Staff & service, amenities, property conditions & facilities
The hotel was very close to shopping and restaurants. My room was beautifully appointed in a Chinese style and would be perfect for a romantic trip. Gigi and Jenny on reception were very friendly and professional. I would highly recommend this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved It!

Check-in was both smooth & pleasant. Room was clean & comfortable. Room & washroom amenties were adequate. Staff were very friendly. Location is excellent. Walking in & around the Old Town neighbourhood was very convenient from the hotel. Lots of f&b outlets around as well. Spoilt for choice. Thank you to Amanda, Jenny, Gigi and rest of the staff for their hospitality. Will definitely be my go to hotel the next time we're in Phuket Old Town. Highly recommended!
Stayed 4 nights in Apr 2025

10/10 Excellent

sandra

Traveled with group
Liked: Amenities, property conditions & facilities
Penny, was amazing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Horiuchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 4 nights in Mar 2025

10/10 Excellent

Sven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The On On hotel has the friendliest staff. Rooms are great. It is a perfect place to discover Phuket Old Town. Absolutely loved the hotel and would come back anytime.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, historical hotel and the staff was lovely. Nathan in particular was very friendly and helpful. The Sunday night market is right outside the door. We will return.
Stayed 2 nights in Mar 2025

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