Sea Sun Sand Resort & Spa4.0 out of 5.0
Recent guest reviews
We decided to spend three days in Patong Beach to have a look around. This hotel was recommended by our travel agent. We were very shocked on arriving to find a below average reception area and were worried about what the rooms were like. First the lady at reception was very helpful throughout our stay and she also escorted us to our room which required three lifts and lots of walking to get to. The room was clean with a nice view over the harbour. We overlooked the pool but found that the pool closed very early. My manger complaint was the bath towels they were so very thin and were dripping after one shower. I had the best pasta dish I have ever had at their restaurant. Would I stay here again no.
I would recommend anyone who book the room to check room completely before checking in. The hotel staff will keep broken glasses and other stuff in your room and during check out they will ask you to pay a money for broken stuff. The staff is very rude and arrogant and not helpful to anyone. I would suggest to avoid the hotel even it's location is good
Behavior at front desk is very bad. They just dont know what hospitality means. Rude talks and they dont understand what we are trying to convey. Would never recommend any one to stay there. They charge you even if you have misplaced a coffee spoon at room, though you really dont know if they do it knowingly to pull extra bucks from your pocket.
Hotel is only walking distance from famous patong beach. Taxi / tuktuk can easily catch from hotel. Restaurant, swimming pool, tarace view point were superb. Only minus point was the staff behavior except reception were horrible. They treated Indian like beggars. In food limited choice for vegetarians.
So i just got back from my stay at sea sun sand resort. Booked the pool access room D-Block on the 2nd floor. Room looked exactly liked the picture so no complaints there. The room was spacious,fridge,tv,ac,,safe,hot water was working great. Didn't really use the pool as it was dirty,don't think they ever clean it. Facilities was great,had everything u need. 2 bottle water free each day. We booked all our tours at the stand on the corner outside the hotel,better deals than the hotel. The lady even hooked us up a taxi man who was cheaper than the hotel taxi aswel. The hotel it self was ok,not the best for the price we paid. Staff were ok. They charge you 1500baht each time u bring a lady back. Normally they charge it to your room,but 1 night the night staff made me give him the baht,which i think he kept for him self. Great location,5mins away from patong beach and about 15mins walk to bangla rd. Many resturantes and shop on the door step. Would i stay here again? No. For the money u pay its not worth it. Pool area was getting refurbished from 15th sept-30th and u found out by a letter in your room. P.s alot of chinese stay here.
My wife and I are currently resting up in Phuket at this resort after a few hectic months renovating back home. So chilling out laying about was high on our agenda. Webjet recommended this resort and on arrival found that the tv reception in our room was very poor. Unable to see anything at all. The room in c block with a sea view was otherwise terrific. After bringing this to the notice of management we were upgraded to the fifth floor , which included a full spa bath on the deck overlooking the beautiful bay of Patong beach. With a working tv. Even though it's been raining heavily for some days now , thanks to the management , our stay has been wonderful. The restaurant on the pool level is also fantastic with friendly staff and chefs that cook up a storm. The best king prawn pad Thai we have ever eaten! Overall this is a well managed resort in a great location. Thanks again to the management and friendly staff . John and darlene.
Hotels rooms are good with nice sea view. Swimming pool is good. Food is fine. Room service and staff is pathetic. There is no hospitality in staff at all. They don't provide early check-in; so if you are early you will be at reception until 02:00PM local time.
We slept in the hotel for 7 nights. We paid our best money. In the last night we went back to our room and smelt a terrible smell of cigarettes in the room !!!! It was clear to us that someone from the hotel staff was smoking in our room. All our clothes were filled with the smell of cigarettes and we had to wash all our clothes. In addition, we discovered that they touched our personal belongings !!! They took my brassieres and underwear out of the suitcase! Simply unbelievable !!! When the manager came to the room he claimed that there was no smoking smell in the room, and said that maybe our clothes smelled the room. We were in shock! we do not smoke at all. We did not believe he was accusing us of smearing the room. He came to the room with a spray of perfume and said there was nothing to do. Our recommendation: Do not approach this hotel if you want to keep your privacy!
I've been there on the month of July with families for a week during our annual holiday trip. I must say the resort is quite stunning and impressive. Service recovery was excellent. We got a room but it is not the room booking which i had made. Told the reception about it and about an hour or so later, we got to change room to a better and stunning view. The breakfast was superb but too bad can't eat to much because there was not much type of food which i can eat (non-halal). But overall stay was satisfying. Its just about the swimming pool timing. Just want to give some suggestion. If the timings were to change and make the pool timing close a little later let's say 10pm it would be nice. The beach, shopping area, convenience store is all within walking distance. Looking foward to come back and stay again there. Cheers and keep up the good service!
This hotel is running its business and not at all is humble enough to be in hospitality industry.The staff is incourteous and if u ask anything or any information they give a blunt reply ,they never smile or welcome you as if u r a burden on them.you call for any service they will not turn up at all and then after persistent calls they will appear with bad faces and a language which we don't understand.They r too commercial,they charge for even room service and at restaurant when u cross it they sell their stuff by calling the customers like on streets. They ensure that u hv to take a massage coz for rooms in c building u hv to change 3 lifts and walk half a mile to reach ur room.For kids it was terrible and for us annoying. Don't stay at all here ,there t much better options in phuket with better services and stay.
- Close to Patong Beach and Bangla Night Street
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Sea Sun Sand Resort & Spa places you within a mile (2 km) of popular attractions like Patong Beach and Bangla Night Street. This 240-room, 4-star resort has 2 outdoor pools along with a full-service spa and a restaurant. In central Patong, the resort is also close to Royal Paradise Night Market and Patong Boxing Stadium.
This resort is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 11 AM.
The 240 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. 42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, minibars, and coffee makers are also standard.
Guests of Sea Sun Sand Resort & Spa have access to a full-service spa, 2 outdoor pools, and a fitness center. There's free parking, and an airport shuttle (available 24 hours) for THB 1000 per vehicle one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a spa tub, a sauna, and a rooftop terrace.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 700 reviews