Nice and clean rooms. service staff is quick and provides any assistance needed at any point in day. they helped us book cab and tours. 400 baht massages inside hotel near pool were great and so is the more expensive spa. The beach is clear, hawkers are not annoying and breakfast buffet had a lot of variety. roselle fruit drink served every morning was delicious. One thing I didnt know earlier that the grab car app does not pick from the hotel so you are at the mercy of the cab driver standing in front of hotel who would try to fleece you if you want to go even a nearby place. hotel from taxi is cheaper than the individual operators outside hotel but still expensive. Airport prepaid taxi from HKT charged 1000 THB and hotel charged 1300 THB for ride to airport which is still better than individual taxi driver quoted 1600 THB. Free Drinking water bottles are provided at hotel. Sunset from the garden area in front of beach was amazing watched sunset every day from there each better than earlier. Would stay there again if we come there.

Not worth the money. Beach front hotel but the wave had been huge for the 2 days we stayed. OK size or so-so swimming pools. Unfriendly front desk when checked in. Cockroach and mosquito also found in the room.

Come hear (Kata Noi Beach) during high season to avoid the crowds that overwhelm Kata Beach. Huge difference. We visited from 27-30 December 2018

4 stars facility, but 1 star service, 2 stars room cleanliness Bad experience. Check-in took me half an hour wait and then told me room is not ready, ask me come back at 2:45pm. I was holding 3 luggages with a young kid and waiting for 30 mins for check in, no bell boy come to help. Room is humid and smelly. There is an aroma to reduce the smell. However, we need to took it out as my son feels sick of aroma. The bed sheet was stinky. I was wondering if the bed sheet been changed before.

Based on all of the reviews, I was expecting Katathani to be a top notch hotel with great service and friendly staff. When I first checked in, they gave us 2 rooms that didn't look like the rooms from the pictures I first saw when I first booked this hotel. I went back to the front desk and they claimed to have "upgraded" us to nicer rooms with an ocean view, but that was never stated to us. Also, there were tons of mosquitos in both of the rooms. They switched us back to the rooms we were supposed to be situated with. The bell boys that helped us with our luggage were not so friendly as well. Given that our group just came from Bangkok and Chiang Mai, the staff here was by far the worst. I would never recommend anyone I know to stay at this hotel nor will I be coming back.

Hotel staff are so friendly and eager to help you with any of your needs. We had a sea view jr. suite. Perfect for 3 people. Room was well appointed. Shops, restaurants and other facilities were wonderful. Scenery stunning! Beautiful pools. Nail salon, spa, fitness, yoga, outdoor massages so many things. But the amazing people that work there as well as the rest of the places we visited in Thailand are what really made this trip one in a million!

This hotel was perfect for my first time in Phuket. The resort had lots of pools, restaurants and bars that you did not have to leave if you didn’t want too. Only complaint was the WiFi was slow but I was on vaction so i really didn’t need to be on the internet all the time. Would stay here again loved the staff and everything was so clean

The hotel is on the beach. Staff are very good. Rooms can use some updating. The bathroom is very basic more like a 3 star. My room had a horiable smell and the staff tried to fix it only it got worst. Then they switched us to another room. Overall good hotel 4 star not 5 for sure. Primarily caters to guests from China.

Resort accommodation and amenities were very good. The recommended improvement is for the hotel staff in particular front desk staff could be improved specially in demeanor and English communication.

This resort is in a terrible state and 2 star perhaps at best. All facilities including restaurant and spa services are mediocre and not at all worth the prices being charged. The only good part is the location on the beach. Pick another resort on the beach if that's your criteria like it was for us - avoid this place