Holiday Inn Resort Phuket4.0 out of 5.0
Recent guest reviews
We were a group of 6 People and ended up booking this hotel, it was really a worth, Room were good and clean, Housekeeping staff was polite and helpful. Check in and Check out was also smooth. We couldnt enjoy the breakfast but i am sure would have been as per the Holiday Inn standards. Thanks Guys keep rolling.
Holiday Inn is one of the best hotels in Phuket located in Patong close to Bangla road but at the same time not being right in the centre of the noise. The rooms are spacious, well laid out and well maintained. We stayed in the bush Akon wing. The pool bar, breakfast and the restaurants in the hotel are of very good standard and highly recommended. Even the Spa is excellent compared to the cheap massages available outside. Highly recommended for all ages especially for families with children. The duty manager went out of his way to arrange for a cake within 2 hours at midnight for my wife's birthday. I think it is these initiatives which make people come back to the same hotel again and again.
We are in BUSAKORN STUDIO which is bigger in size as we have a toddler with us. they set up the sofa bed for my toddler to sleep. however, i realise there are ants crawling on the bed the next morning. quickly request them to change the sheets and do the cleaning and the ants didn't come back. our room is located in the new wing. which we prefer as is away from the main wing where most of the people will be staying. the pool, and structure is nicer and newer in the new wing. we are still close to the beach as they have an entrance near the main pool from the main block which is just opposite the patong beach. there is another entrance near our new wing which give access to the back road where you can find lots of massage salon, restaurant. and that back road will lead you to the main shopping mall with about 10 mins walk. there are 2 kids pool, 1 for older kids about 1M deep and the other one for toddler about 0.4M deep. they provide huge floats, slides and balls which is good to keep the kids entertained. the kids clubs has some toys and video games which operate from 9-5pm which is a bit short for me. there are daily activities which guest can join as well. breakfast is a highlight for me, huge spread. is like a buffet lunch! and kids get to eat for free! there are a few restaurants and cafe/bars in the resort. guest enjoy some discounts for visiting them and we try the steak and grill restaurant. Fine dining setting but is really value for money. Food is good.
Regret to write after a lot of reminder, water refill after half an hour, room service is very very bad, and the duty manager Mr pas has NO regrets, came after one hour to say sorry, that too without refilling of drinking water
Checked in Holiday Inn today on Dec. 4, 2017. Came Form market at about 12.30 am in Hotel and asked for drinking water but could not get in for about one hour even after 5-6 reminders. The person at reception told that no staff is there and he will try to send water as soon as possible. I am really shocked to see this attitude of this star hotel. Will never recommend any one. From K P Kabra
I spend 8 days with my daughter, in November 2017 ,in holiday inn hotel Patong Beach in.Phuket. They offer us after our arrival a better room in a better wing.we paid little more and we get a room with a view to the pool at the forth floor. Fantastic room with access to private pool ,very clean .very good breakfast also . Friendly stuff and the location next to the beach ,closed to Bangla road and to shopping center. The terrazzo restaurant in front of the hotel with face to the beach has very good food and good prices. Thank you for everything we will be back to enjoy your hospitality .
Came here for a holiday with a bunch of my friends and service was what we expected. The staff at check in were really friendly was the same through out the hotel. We had a couple of noise complaints against us but the staff handled it very cordially. The only gripe would be the chargeable breakfast doesn't seem fair at that price. Would stay here again
Its been a long long time since we last visit Phuket. The reception staff and Bell Desk staff are still as fantastic and provided awesome service beyond my expectations. Everything was great during our stay. Like to specially thanks to Duty Mgr Gibsy for extending a complimentary breakfast to my 15 years old daughter and all the breakfast serving staff at the restaurant. My kids really enjoyed every breakfast moment with them. We will definitely visit you guys again.
I have been staying in this hotel for more than 20 times and I’m one of their spire member, what I noticed this time the room service do not clean the room well and do not replenish the amenities such as coffee and tea, I guess staff became complacent, may be refresher trainings could bring them back to the good standard, beside it seem their policy changed, I used to get double upgrade from premium room to deluxe but this time they declined and said our policy changed though I’m loyal to IHG chain group and one of their valuable member on high ranking, for the record my room was 363
I know when some people think "Holiday Inn", they might not envision quality, but this really is a high quality hotel. We looked at other hotels, and based on price we figured this was a good place to stay for quality/price. At the end, the three of us (friends), agreed we made the right choice. We were able to put three people in one room, and they set up the couch as a bed for the third guest which was great. The room was also huge, much larger than we expected. There are multiple pools to choose from which was great as well. The beach is directly across from the hotel, and there is a very cheap beach massage stand out there as well! The hotel is within walking distance to all the shops, restaurants, and markets you will need!
- Walking distance to Patong Beach and Bangla Night Street
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Holiday Inn Resort Phuket places you within a 15-minute stroll of popular sights such as Patong Beach and Bangla Night Street. This 398-room, 4-star resort welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 4 restaurants. Jungceylon Shopping Center and Royal Paradise Night Market are a short walk away.
This resort is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11 AM.
The 398 rooms are air-conditioned and have an array of amenities, including balconies, refrigerators, and free bottled water. 32-inch flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Safes, ironing boards, and desks are also available.
Guests of Holiday Inn Resort Phuket have access to a full-service spa, 4 outdoor pools, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 1500 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa resort include a fitness center, free WiFi in public areas, and 2 meeting rooms.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 3881 reviews