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Holiday Inn Resort Phuket

4.0 out of 5.0

Recent guest reviews

We stayed for 2 weeks in the Holiday Inn Resort in Patong and were not disappointed in anything. Beautiful swimming pool, excellent service and very warm hospitality. Stayed in the Busakorn Wing which is definitely worth the additional expense as it has large rooms which are decorated to a very good standard. Will return again for sure.

Awesome location. Walkable distance to Patong beach. Kids friendly place with 2 kids pool and different building as quieter place for folks who want to relax. Went with 3 yr old and she enjoyed a lot. Front desk staff very helpful. We were helped by tikki. Our second room wasn't ready so we were offered upgrade for one of our room. Good hospitality and staff will ensure your stay is pleasant. Would definitely recommend!

We had to compliment the staff for their great service, whether it was our excellent breakfast at the Sea Breeze or dinners at Sam’s the girls who make up our room. This Trip we would especially like to compliment Mr Prasart Pasuwan and Ekachai who are on security we see them every trip nothing is to much trouble. Well done Holiday Inn .

We stayed at this hotel for 3 nights. We got a complementary upgrade to Busakorn villa a nice and spacious room for two with a mini pool. It had a mini bar which was complimentary and they would stock this up everyday ☺️ The staff was courteous and friendly. They have a pretty decent pool with a decent bar. The hotel is very close to Patong beach and Bangla street so you can spend most of afternoon and evenings walking around. I didn't try the hotel spa though. It seem to have some interesting options. Would I go to this hotel again ? - hell, ya. Definitely recommend and visiting the place again. Thumbs Up Great location Good rooms Great staff access to beach

I booked a cab through the hotel for $900 Baht. Pick-up time was 7am. I checked out at 6:30 am and grabbed a quick bite to eat. I sat in the lobby waiting for my cab from 6:50 until 7:20!!! I watched drivers come in and out picking up passengers. I finally asked the front desk to find out what going on with my cab. She says, oh he’s outside waiting for you. REALLY!! ARE YOU FREAKING KIDDING ME! I was sitting right in front of the front desk and no one ever told me my car was here. When I checked out, she never said I had to go find my cab. I asked her why didn’t she tell me my car was here. She said I didn’t know you was down here. This idiot ran my credit card when I checked out to pay for the cab!!! I’m freaking livid on my way to the airport with a 2 year old traveling solo. I don’t like having to rush with a baby. Hopefully, I don’t miss my flight because cause of their incompetence. The cab driver claims he’s not allowed to come inside and they are supposed to tell me when he arrived. 😡😡😡😡😡 Air conditioner and refrigerator are connected. If your freezing at night and decide to turn off the air, your food and drinks will be warm because you also tuned off the fridge! Such a dumb set up! The fridge is never cold enough. Your drinks will be warm. You can’t make the AC any colder than 20 degrees, so if you run hot, you’ll just be hot. I have no problem with my sheets not being changed daily, but how do you make up a bed and not dust it off? Sand all in the bed. They also never told me at check-in I had to put a card on the bed in order for my sheets to be changed. Never heard that before and I am I Platinum member! I stay at Express all the time. This is something that should be explained at check in. Mosquitoes are overwhelming!! You cannot eat breakfast without mosquitoes swarming you. I covered myself in Deet but I still got bitten everyday and they were all in my face. Made it very hard to enjoy your food. You spend your time swatting them away. Had to rush and get out every morning. I didn’t experience this issue with mosquitoes anywhere else In Phuket. The pool area is the same. Couldn’t enjoy with so many mosquitoes. I’ve been in Thailand 12 days and this place is the worse with mosquitoes. It’s a Decent hotel but there is definitely room for growth! Not sure if I would stay here again.

The Holiday Inn resort is in a perfect location in Patong. It’s right near plenty of restaurants and bars and shops, but a quiet oasis once you’re in there. The rooms were spacious and clean. The pool area is great with comfy sun loungers and always being kept really clean. Food is good and not too expensive. Can’t fault it at all, we will definitely return!

This isn’t your typical Holiday Inn! We usually stay at Kempinsk, Hyatt, Westin, Four Seasons, etc, so we weren’t sure what to expect. We booked a Pool access villa in the Busakorn wing. Telling you next that we have already stayed there 4 times and will be returning in 2 weeks for our 5th time should tell you how much we enjoy this hotel. The room is beautiful, the bathroom is perfect, a beautiful walk in shower and sliding glass doors to the pool, which is welcoming. The room has a nice sitting area where my wife and I usually sit and eat room service when we are up late getting over our jet lag. The staff at the pool bar and the swim up bars are excellent, every time they remember us and remember exactly what we both like to drink. I know that sounds trivial, but it’s nice to be remembered. We have had wonderful dinners at the steak house, great service and wonderful food. We have also eaten numerous times at the Italian restaurant. Now going to Italy around 8-10 times a year, I’m picky about Italian food, their carbonara was excellent along with other dishes we had. Being at this resort you forget you are in the middle of crazy Patong, but when you are ready to go and get a little crazy, you only have to walk 5 mins out the front exit and there’s all the crazy you could want. One other thing to try here is the spa, it is wonderful, a definite must. Also they have doubled the size of their gym which is nice, and being open 24 hrs is a bonus. Patong beach is honestly just across the street from the hotel, which is nice and they have a washing area for your feet after a day at the beach right at that beach entrance. Also all the washrooms around the property are first class and ALWAYS as clean as can be, we have always been very impressed with this hotel. During our second last trip, our youngest son got sick back home, we had to leave in the middle of the night 2 days early. The staff there at 2am arranged for transportation to the airport, checked us out quickly, AND DIDNT CHARGE US FOR THE LAST 2 DAYS, which we totally expected to pay!! First class! If all this wasnt enough, they have a free minibar in your room that is stocked daily. The ONLY negative my wife has is they used to stock it with her favorite barcardi breezers, which they don’t do anymore, ha, ha. So do not hesitate to stay at this hotel, book a pool access room and you will have a wonderful holiday, because this isn’t your typical Holiday Inn! See you again in 2 weeks!

Mai Khao beach is a lovely, long, underused stretch of sand because, amazingly, hotel guests seem to prefer being crowded by the pool. We stayed only one night in this hotel so did not bother addressing issues with the management but felt that our room was pretty tatty. The toilet door would not stay shut, there was a nasty smell of drains, the lobby outside the room was dirty (a piece of salami on the floor??) and the concrete surface around the pool was disintegrating. Service at the bar was good, though, and we had a nice quiet breakfast in the Italian restaurant by the beach to avoid the crowds in the main restaurant. This hotel was not expensive but really could have done with a makeover.

The holiday inn is more like a Crowne Plaza standard. It’s has 4 traveller friendly restaurants - the Italian is probably the best of them for the price, however if you are not on a budget sam’s steakhouse is one of the best I have been in Asia. The hotel is great for families - multiple pools and right on the beach. The only issue is that tourists are bombarded by folks trying to sell you anything as soon as you walk outside. There are also loads of “massage” . So great place if you just want a resort and plan to go on tours - not great if you want to walk around without an Indian tailor on your trail and offers of drugs and “massage” as you walk by with your family.

Wonderful place ,very near to patong beach . It has a great pool . The services are excellent and offers great value for money. Its also has close proximity with the Bangla Street which offers great night life.

52 Thaweewong Road Patong Phuket

Hotel highlights

  • Walking distance to Patong Beach and Bangla Night Street
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Holiday Inn Resort Phuket places you within a 15-minute stroll of popular sights such as Patong Beach and Bangla Night Street. This 398-room, 4-star resort welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 4 restaurants. Jungceylon Shopping Center and Royal Paradise Night Market are a short walk away.


This resort is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11 AM.


The 398 rooms are air-conditioned and have an array of amenities, including balconies, refrigerators, and free bottled water. 32-inch flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Safes, ironing boards, and desks are also available.

Property features

Guests of Holiday Inn Resort Phuket have access to a full-service spa, 4 outdoor pools, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 1500 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa resort include a fitness center, free WiFi in public areas, and 2 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

90.0% of guests recommend this hotel

Total of 4008 reviews