Grand Mercure Phuket Patong

5.0 star property
Luxury hotel with 3 outdoor pools and a full-service spa

Choose dates to view prices

Photo gallery for Grand Mercure Phuket Patong

Relax by the serene pool surrounded by lush greenery and palm trees, with comfortable lounge chairs and a wicker table.
Relax in our inviting lobby, featuring comfortable seating and a long bar for refreshments.
Relax in our spacious lobby, featuring a seating area with sofas and chairs, a bar, and a clothing store.
Enjoy breathtaking views of a cruise ship and distant mountains from the balcony.
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Gym

Explore the area

Map
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket, 83150
  • Patong Beach
    ‪7 min walk‬
  • Bangla Road
    ‪10 min walk‬
  • Jungceylon Shopping Center
    ‪10 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪42 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Deluxe Room, 2 Twin Beds, Pool Access

8.0 out of 10
Very good
(2 reviews)
  • 366 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Suite, 1 King Bed

  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

Villa, 2 Bedrooms

  • 2314 sq ft
  • Sleeps 5
  • 2 King Beds

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(28 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(9 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Pool Access

9.2 out of 10
Wonderful
(13 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Villa, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Patong

Grand Mercure Phuket Patong places you within a 10-minute stroll of popular attractions such as Patong Beach and Jungceylon Shopping Center. This 314-room, 5-star hotel welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and a restaurant.

What's nearby

  • Patong Beach - 7 min walk - 0.4 miles
  • Central Patong - 9 min walk - 0.5 miles
  • Bangla Road - 10 min walk - 0.6 miles
  • Jungceylon Shopping Center - 10 min walk - 0.6 miles
  • Karon Beach - 6 min drive - 3.6 miles

Getting around

  • Phuket Intl. Airport (HKT) - 59 min drive

Restaurants

  • ‪Sak & Sa Thai Food - ‬3 min walk
  • ‪Bubbles - ‬1 min walk
  • ‪San Sabai Restaurant - ‬1 min walk
  • ‪Lilly's Aussie Bar - ‬3 min walk
  • ‪مطعم اليمن السعيد - ‬3 min walk

About this property

Grand Mercure Phuket Patong

Luxury hotel with 3 outdoor pools and a full-service spa
Guests of Grand Mercure Phuket Patong have access to a full-service spa, 3 outdoor pools, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 2000 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, a steam room, and a rooftop terrace.
Guests can expect to find free WiFi. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, free minibar items, and coffee makers. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ryn Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Thai

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 600 for adults and THB 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bounce
  • Bubbles Restaurant
  • Chou Chou Deli Shop
  • Craft Bar

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 4,455 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 6 buildings
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
The name on the photo identification presented at check-in must match the name on the reservation.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for THB 1600.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: THB 1000.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 600 for adults and THB 300 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: THB 2000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1600.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Hotel
Grand Mercure Phuket Patong
Grand Mercure Phuket
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Resort
Grand Mercure Phuket Patong (opening Early 2014)

Frequently asked questions

Is free cancellation available at Grand Mercure Phuket Patong?

Grand Mercure Phuket Patong offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Mercure Phuket Patong?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Phuket Patong on Jul 25, 2025 start from $102.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Grand Mercure Phuket Patong?

Guests enjoy the hotel's walkable location in Patong based on their ratings, and it's within a 10-minute walk of Patong Beach and Jungceylon Shopping Center. You'll also find Bangla Road and Karon Beach within a short drive.

Will I be able to park at Grand Mercure Phuket Patong?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Is there a spa at Grand Mercure Phuket Patong?

Ryn Spa is the hotel's spa and services include Thai massages, deep-tissue massages, body wraps, and couples treatments.

Does Grand Mercure Phuket Patong include a casino on the premises?

No, Grand Mercure Phuket Patong doesn't have a casino.

Is there an indoor pool at Grand Mercure Phuket Patong?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 7:00 AM and 7:00 PM.

Is Grand Mercure Phuket Patong good for couples?

There are many amenities for couples at this hotel, including 3 outdoor pools and a poolside bar plus some guestrooms feature private pools.

Does Grand Mercure Phuket Patong have a hot tub?

No, but this hotel does have a steam room.

Does Grand Mercure Phuket Patong have a restaurant that serves breakfast?

Yes, Grand Mercure Phuket Patong serves buffet breakfast for a surcharge each morning at Bubbles Restaurant.

Does Grand Mercure Phuket Patong allow pets to stay free of charge?

No, pets and service animals aren't allowed at Grand Mercure Phuket Patong.

Does Grand Mercure Phuket Patong have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Grand Mercure Phuket Patong?

The closest major airport to Grand Mercure Phuket Patong is Phuket Intl. Airport (HKT), which is 20.8 mi away (59 minutes by car).

Are there rooms with balconies that I can book at Grand Mercure Phuket Patong?

Yes, some guestrooms at Grand Mercure Phuket Patong offer a balcony and may feature pool views.

Grand Mercure Phuket Patong Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 602 out of 1009 reviews
Rating 8 - Good. 296 out of 1009 reviews
Rating 6 - Okay. 71 out of 1009 reviews
Rating 4 - Poor. 22 out of 1009 reviews
Rating 2 - Terrible. 18 out of 1009 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the freedom of smoking areas.Daily room servicing was excellent. Pool happy hour was great.Facillities were excellent
Stayed 14 nights in Apr 2025

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar in lobby the food a drinks was good. Lady was very sweet in lil coffee shop, down to house keeper everyone was very nice an helpful! They gave me early check in with out no problem! Everything was in walking distance
Stayed 5 nights in Apr 2025

10/10 Excellent

Andre Sylvan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a quiet relaxing holiday
Stayed 16 nights in Mar 2025

10/10 Excellent

Ameer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is simply amazing
Stayed 4 nights in Mar 2025

10/10 Excellent

Elvar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Trevor Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantstic hotel, staff and location. a luxury hideaway in the centre of the action. walking distance to night markets, beach, shopping mall, bangla road. nearby attractions with easy accesability.
Stayed 14 nights in Mar 2025

10/10 Excellent

Roslyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast Buffet was stellar
Stayed 4 nights in Mar 2025

8/10 Good

Shelley

Stayed 11 nights in Mar 2025

10/10 Excellent

Stephanie

Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Mar 2025

10/10 Excellent

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel at a great location. All staff at the Grand Mercure are amazing.
Stayed 5 nights in Mar 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, worth the experience
Stayed 7 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Very clean and friendly staff
Stayed 7 nights in Feb 2025

8/10 Good

Bineesh

Liked: Cleanliness, staff & service, property conditions & facilities
Really Nice Hotel to stay with Family
Stayed 6 nights in Mar 2025

10/10 Excellent

Kerby

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The Grand Mercure exceeded our expectations. The resort is beautiful and we were very fortunate to have booked one of the 14 available 2 bedroom villas with our own private soaking pool. The villa was a bit pricey in comparison to a regular room but well worth the extra cost. The villas are great for families with older children. Staying in the villas allows you access complimentary tea and snack bar between 11am and 5pm which was fantastic. We ate dinner poolside one night and in the Bubbles restaurant another. Food was good and reasonably priced. Location was also great. Steps away to tons of bars, restaurants and shopping. Located 3 blocks from the beach. I highly recommend this resort if you plan on visiting Patong in Phuket.
Stayed 4 nights in Mar 2025

10/10 Excellent

Remy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very polite and courteous, and great breakfast options
Stayed 4 nights in Mar 2025

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Good around
Stayed 10 nights in Mar 2025

10/10 Excellent

Howard

Stayed 2 nights in Feb 2025

10/10 Excellent

Masoud

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 5 nights in Mar 2025

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property was nice and had decent amenities. The nickle and diming for the mini bar/ fridge is low class. For the price, should have been included.
Stayed 4 nights in Feb 2025

10/10 Excellent

Merve

Stayed 7 nights in Jan 2025

10/10 Excellent

Umit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and staff 🙏
Stayed 8 nights in Jan 2025

8/10 Good

Kwame

Traveled with partner
Close proximity to everywhere
Stayed 6 nights in Jan 2025

10/10 Excellent

tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to everything. Nice and very friendly staff they always are ready to help. Super clean room and very comfortable bed .
Stayed 14 nights in Feb 2025

10/10 Excellent

Sanjeev

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing but breakfast is not good
Stayed 2 nights in Feb 2025