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Grand Mercure Phuket Patong

5.0 out of 5.0

Recent guest reviews

Great restorant, Nice service and good location. We spend there two nights with my baby and the room was very comfortable

Hotel facilities are not 5-star standard. Will not stay next time

Pleasant atmosphere and helpful staff. Hotel charged extra for children over 12 while the Orbitz site includes children as 17 and under.

Surprise upgrade! Friendly staff! Great facility! Convenient location!

Our stay at Grand Mercure Phuket Patong was wonderful. The hotel is centrally located - close to the beach and various dining, shopping and nightlife activities. The hotel staff was very accommodating and friendly. Loved the buffet style breakfast each morning. I would recommend this hotel for couples and families. We enjoyed our time.

We staid in this hotel for six night and had a grate time.

From the onset the hotel exceeded all of our expectations. From friendly staff, to the fantastic rooms overlooking the pool and garden oasis, to the exceptional bars and restaurants. This Hotel's location is close to so much nightlife but peaceful enough to get recharged for taking in the sights and sounds of Phuket. Our 5-night stay could not have been made any better. Huge thanks to Fon, Wat, Sarah and Irene for coordinating our stay and catering to every whim in order to make our wedding anniversary that much more special.

Spacious, luxurious room for a superior. Very beautiful hotel lobby. Great quiet location--short walk to the beach and good/reasonable restaurant and shopping across the street, good massage parlor next door. Beautifully decorated swimming pool area.

The staff is so friendly the hotel is awesome its totally worth the money.every day coming back from the beach we had little surprise in the room...like chocolates, fruits etc....and the room was so fresh and clean(great job housekeepers).

Stuff was superb . We got complementary brekfest which was great perk . Location was very good . Highly recommend.

Could step off room patio into very beautiful pool. Easy location to areas nearby, can walk to beach and town. Service was great, breakfast buffet is outstanding. Loved the whole experience. Would love to do again.

Just got back from 4 nights, and this hotel was the highlight of the three hotels we stayed at in Thailand. The staff is all smiles and service. Would recommend this gem to anyone staying in Patong Beach.

Loved the theme and view of the pool and the walking distanc

1 Soi Ratuthit 200 Pi 2 Road Patong Phuket

Hotel highlights

  • Walking distance to Bangla Night Street
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Bangla Night Street is a short stroll from Grand Mercure Phuket Patong, and other popular attractions like Patong Beach are within a mile (2 km). This 314-room, 5-star resort has 3 outdoor pools along with a full-service spa and a restaurant. Jungceylon Shopping Center and Bangla Boxing Stadium are also a short walk from this Patong resort.


Dining

This resort serves as home to a restaurant, which has pool views and specializes in international cuisine, along with a brewpub. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

All 314 air-conditioned rooms provide refrigerators, free minibar items, and coffee makers. Guests can expect free WiFi and 40-inch LED TVs with digital channels. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Other amenities include free bottled water, safes, and phones.


Property features

Guests of Grand Mercure Phuket Patong have access to a full-service spa, 3 outdoor pools, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 1500.00 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury resort include a fitness center, a steam room, and a rooftop terrace.

Room options

Deluxe Room, 1 King Bed, Pool Access

King 1 | Sleeps 3

Villa, 1 Double Bed

Full 1 | Sleeps 3

Deluxe Room, 2 Twin Beds, Pool Access

Twin 2 | Sleeps 2

Superior Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Grand Mercure Phuket Patong

Everyone (10) Couples (1) Friends (2)
5

great place

Everyone

Great restorant, Nice service and good location. We spend there two nights with my baby and the room was very comfortable

By on Aug 28, 2017

Review comment responded on Sep 6, 2017

Dear Guest, Thank you for choosing to stay at the Grand Mercure Phuket Patong ! We are pleased to know that you were satisfied with your experience at our resort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4
Everyone

Hotel facilities are not 5-star standard. Will not stay next time

By on Aug 23, 2017

Review comment responded on Sep 6, 2017

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

4

nice hotel with close to beach, shopping, & food.

Everyone

Pleasant atmosphere and helpful staff. Hotel charged extra for children over 12 while the Orbitz site includes children as 17 and under.

By on Apr 25, 2017

Review comment responded on May 4, 2017

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

5

surprise upgrade

Everyone

Surprise upgrade! Friendly staff! Great facility! Convenient location!

By , from Abu Dhabi on Apr 1, 2017

Review comment responded on Apr 3, 2017

Dear kels, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

5

central location

Couples

Our stay at Grand Mercure Phuket Patong was wonderful. The hotel is centrally located - close to the beach and various dining, shopping and nightlife activities. The hotel staff was very accommodating and friendly. Loved the buffet style breakfast each morning. I would recommend this hotel for couples and families. We enjoyed our time.

By , from New York, NY on Mar 29, 2017

Review comment responded on Apr 3, 2017

Dear SDW, It makes us smile to learn that you had a great time with us. We are happy to know that you enjoyed many aspects of the hotel. We look forward to having the opportunity to be able to host you again in the near future!

5

nice hotel, friendly personal

Everyone
Lobby

We staid in this hotel for six night and had a grate time.

By on Mar 22, 2017

Review comment responded on Apr 3, 2017

Dear Guest, It makes us smile to learn that you had a great time with us. We are happy to know that you enjoyed many aspects of the hotel. We look forward to having the opportunity to be able to host you again in the near future!

5

feel like a vip amidst the beautiful chaos

Everyone

From the onset the hotel exceeded all of our expectations. From friendly staff, to the fantastic rooms overlooking the pool and garden oasis, to the exceptional bars and restaurants. This Hotel's location is close to so much nightlife but peaceful enough to get recharged for taking in the sights and sounds of Phuket. Our 5-night stay could not have been made any better. Huge thanks to Fon, Wat, Sarah and Irene for coordinating our stay and catering to every whim in order to make our wedding anniversary that much more special.

By , from Perth on Mar 19, 2017

Review comment responded on Mar 24, 2017

Dear Tanesh, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

5

one of the best hotels in phuket

Everyone

Spacious, luxurious room for a superior. Very beautiful hotel lobby. Great quiet location--short walk to the beach and good/reasonable restaurant and shopping across the street, good massage parlor next door. Beautifully decorated swimming pool area.

By , from San Diego, CA on Mar 8, 2017

Review comment responded on Mar 16, 2017

Dear Fanny, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

5

it is in the middle of everything

Everyone

The staff is so friendly the hotel is awesome its totally worth the money.every day coming back from the beach we had little surprise in the room...like chocolates, fruits etc....and the room was so fresh and clean(great job housekeepers).

By , from Chicago on Mar 3, 2017

Review comment responded on Mar 7, 2017

Dear Elena, Many thanks for this wonderful review and great comments about room, amenities, services and the great location we are enjoying... with Grand regards,

4

we had a great stay and were upgraded

Everyone

Stuff was superb . We got complementary brekfest which was great perk . Location was very good . Highly recommend.

By on Dec 31, 2016

Review comment responded on Jan 4, 2017

Dear Mwr, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,