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Grand Mercure Phuket Patong

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Photo gallery for Grand Mercure Phuket Patong

Exterior
Creator video
Cocktail bar, pool views, open daily
Exterior
Free minibar items, in-room safe, desk, laptop workspace
Luxury
5.0 star property
9.0

Wonderful

Luxury family-friendly hotel near Patong Beach

Located close to Jungceylon Shopping Center and Bangla Road, Grand Mercure Phuket Patong provides a poolside bar, a grocery/convenience store, and a rooftop terrace. Adventurous travelers may like the fitness classes at this hotel. Treat yourself to aromatherapy, a body scrub, or a massage at Ryn Spa, the onsite spa. The on-site international cuisine restaurant, Bubbles Restaurant, offers lunch, dinner, and a poolside location. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a garden, and a playground. Free in-room WiFi is available to all guests, along with an arcade/game room and a library.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket, 83150
  • Place, Patong Beach
    ‪7 min walk‬
  • Place, Jungceylon Shopping Center
    ‪9 min walk‬
  • Place, Bangla Road
    ‪14 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access | Free minibar items, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Pool Access

9.2 out of 10
Wonderful
(15 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Pool Access

Deluxe Room, 2 Twin Beds, Pool Access | Free minibar items, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, Pool Access

8.8 out of 10
Excellent
(3 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Free minibar items, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(42 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Free minibar items, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

8.2 out of 10
Very good
(14 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Free minibar items, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed

  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms | Free minibar items, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms

  • 2314 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Villa, 1 Bedroom

Villa, 1 Bedroom | Free minibar items, in-room safe, desk, laptop workspace

Villa, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Free minibar items, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Patong

Grand Mercure Phuket Patong places you within a 10-minute stroll of popular attractions such as Patong Beach and Jungceylon Shopping Center. This 314-room, 5-star hotel welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and a restaurant.

What's nearby

  • Patong Beach - 7 min walk - 0.4 miles
  • Jungceylon Shopping Center - 9 min walk - 0.5 miles
  • Central Patong - 9 min walk - 0.5 miles
  • Banzaan Fresh Market - 12 min walk - 0.7 miles
  • Bangla Road - 14 min walk - 0.8 miles

Getting around

  • Phuket Intl. Airport (HKT) - 59 min drive

Restaurants

  • ‪Hooters - ‬3 min walk
  • ‪Sak & Sa Thai Food - ‬3 min walk
  • ‪Charm Thai Restaurant - ‬4 min walk
  • ‪beirut nights lebanese italian cuisine - ‬1 min walk
  • ‪Bubbles - ‬1 min walk

About this property

Grand Mercure Phuket Patong

Guests of Grand Mercure Phuket Patong have access to a full-service spa, 3 outdoor pools, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 2000 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a gym, a steam room, and a rooftop terrace.
Guests can expect to find free WiFi. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, free minibar items, and coffee makers. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ryn Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Similar properties

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  • Kids pool
  • Waterslide
9.2 out of 10, Wonderful, 351 reviews
$117 nightly
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May 16 - May 17
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 600 for adults and THB 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bounce
  • Bubbles Restaurant
  • Chou Chou Deli Shop
  • Craft Bar

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 4,455 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 6 buildings
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The name on the photo identification presented at check-in must match the name on the reservation.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for THB 1600.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: THB 1000.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 600 for adults and THB 300 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: THB 2000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1600.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Hotel
Grand Mercure Phuket Patong
Grand Mercure Phuket
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Resort
Grand Mercure Phuket Patong (opening Early 2014)

Frequently asked questions

Is free cancellation available at Grand Mercure Phuket Patong?

Grand Mercure Phuket Patong offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Mercure Phuket Patong?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Phuket Patong on May 19, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Grand Mercure Phuket Patong?

Guests enjoy the hotel's walkable location in Patong based on their ratings, and it's within a 10-minute walk of Patong Beach and Jungceylon Shopping Center. You'll also find Bangla Road and Karon Beach within a short drive.

Is parking available on site at Grand Mercure Phuket Patong?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Is there a spa at Grand Mercure Phuket Patong?

Ryn Spa is the hotel's spa and services include Thai massages, deep-tissue massages, body wraps, and couples treatments.

Does Grand Mercure Phuket Patong have luxury amenities?

Yes, guests can indulge in luxuries such as 3 outdoor pools, a poolside restaurant, and a poolside bar at this hotel.

Does Grand Mercure Phuket Patong include a casino on the premises?

No, Grand Mercure Phuket Patong doesn't have a casino.

Is there an indoor pool at Grand Mercure Phuket Patong?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 7:00 AM and 7:00 PM.

Is Grand Mercure Phuket Patong a good place to stay for couples?

There are many amenities for couples at this hotel, including a restaurant and 3 outdoor pools plus some guestrooms feature a private pool.

Are there hot tubs at Grand Mercure Phuket Patong?

No, but this hotel does have a steam room.

Does Grand Mercure Phuket Patong have a restaurant that serves breakfast?

Yes, Grand Mercure Phuket Patong serves buffet breakfast for a surcharge each morning at Bubbles Restaurant.

Does Grand Mercure Phuket Patong allow pets to stay free of charge?

No, pets and service animals aren't allowed at Grand Mercure Phuket Patong.

Are there connecting rooms at Grand Mercure Phuket Patong?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Grand Mercure Phuket Patong?

The closest major airport to Grand Mercure Phuket Patong is Phuket Intl. Airport (HKT), which is 20.8 mi away (59 minutes by car).

Are there rooms with balconies that I can book at Grand Mercure Phuket Patong?

Yes, some guestrooms at Grand Mercure Phuket Patong offer a balcony and may feature pool views.

Grand Mercure Phuket Patong Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 66 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

shala

Stayed 3 nights in Mar 2026

8/10 Good

Roland

Liked: Cleanliness, property conditions & facilities
Room and staff
Stayed 26 nights in Jan 2026

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities
L’hôtel est super, les chambres sont spacieuses, elles ont toutes une vue piscine. Le petit déjeuner était super bon avec beaucoup de choix, le kid garden très sympa pour mon fils. Et un grand merci à Eva qui a su répondre à toutes nos attentes ! Elle parle français donc c’était hyper pratique.
Stayed 5 nights in Jan 2026

10/10 Excellent

Shatoya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, good location, but make sure to get bug spray from 7-11 the mosquitos do not play
Stayed 5 nights in Jan 2026

8/10 Good

Zhivko

Traveled with family
Liked: Cleanliness
The hotel was ok! The staff was friendly. The location is good. The breakfast was not very good, there was more like for lunch.
Stayed 7 nights in Jan 2026

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff was very helpful. Close to markets and convenience stores.
Stayed 3 nights in Jan 2026

2/10 Terrible

Asif

Stayed 3 nights in Jan 2026

10/10 Excellent

Tsuboi

Liked: Cleanliness, property conditions & facilities
Excellent room, service and location. I strongly recommend ground floor room to access pool directly.
Stayed 2 nights in Jan 2026

10/10 Excellent

Shari Anne

Stayed 7 nights in Jan 2026

6/10 Okay

Jessie

Liked: Property conditions & facilities
The pictures don’t tell the whole story. The lobby, bar and restaurant were immaculate and well maintained. The rooms, on the other hand were quite a different story. They were in need of upgrades. The bathrooms were dated and worn, the beds were ridiculously hard and there was a constant presence of termites in the rooms and bathrooms.
Stayed 5 nights in Jan 2026

10/10 Excellent

Narinder Singh

Stayed 1 night in Jan 2026

10/10 Excellent

rafael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the third time we come to this hotel for its excellent hospitality, facilities and location. Regards the room we take the pool access..they are the best
Stayed 4 nights in Jan 2026

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good service friendly staff
Stayed 6 nights in Dec 2025

4/10 Poor

Richard

Disliked: Staff & service
Surprised this is a 5 star. I’d say a mid-level 4 star respectfully. Smell in my bathroom & v few sun loungers by pool.
Stayed 2 nights in Dec 2025

10/10 Excellent

Andre Vivian

Pleas
Stayed 7 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

Barry Charles

Stayed 13 nights in Dec 2025

8/10 Good

Samina

Traveled with partner
Liked: Amenities, property conditions & facilities
We had a great stay at Grand Mercure hotel. The staff were very helpful and professional. Especially the staff at breakfast and dinner they were very courteous and friendly. The hotel is in a great location as you have everything close by. Patong beach is a 7 minute walk and Central shopping centre is a 15 minute walk. It is a very busy and live area. The only improvement I may suggest with the hotel is cleanliness of rooms. Overall cleanliness was okay however at times there were dust and hair in places. Otherwise a lovely place to stay.
Stayed 16 nights in Nov 2025

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Dec 2025

6/10 Okay

Nooj

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It’s a lovely hotel, but the downside is that if you’re placed in a different block, you have to walk all the way around to reach the second lift. It’s not very convenient when you have a pram and a baby. I.e if your room is 440 > you will have to walk all the way round and then breakfast you would have to get the lift to 2nd floor then walk down quite a few stairs with a child
Stayed 5 nights in Dec 2025

10/10 Excellent

Amirsalar

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Amenities
I’ve never had the variety choice and freshness of produce supplied for breakfast and the staff are so courteous and helpful
Stayed 8 nights in Nov 2025

6/10 Okay

Sarath

Stayed 3 nights in Nov 2025

8/10 Good

Isam

Stayed 5 nights in Nov 2025

10/10 Excellent

Franck Christian Jean Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff from the Cafe to the Restaurant and Bar's and staff from desk, security and cleaners went out of their way to make your Holiday at Grand Mercure Resort as pleasurable and worry free as possible. You were left with nothing but to relax and enjoy your holiday. Will be going back for another Holiday.
Stayed 10 nights in Nov 2025

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