Cachet Resort Dewa Phuket5.0 out of 5.0
Recent guest reviews
We booked one night at this hotel as our return flight was early morning. On arrival we were warmly greeted, then taken to our huge family suite which was to be honest amazing - modern, spacious, clean, well equipped. Nothing not to like. In fact we all agreed we would come back and spend some more time there. Pool, terrace and hotel ambiance also lovely and pool bar drinks/snack good also. Went to dinner at the main restaurant very happy and all was well until the main course. I got served a very dry bowl of pasta that appeared to be missing some key ingredients - mentioned this to the staff who then acknowledged there had been a mix up - served it to someone else straight away ! My wife's meal and the kids then came out and they had finished theirs before mine appeared. We had to chase for mine and the staff were put out about this. When it did appear one of the king prawns had not been correctly prepared removing the stomach etc. Not good enough at this sort of hotel and prices. I sent it back. No real apology. Agreed not to charge for it but should have made further concessions. Thereafter decent sleep, early wake up call, nice breakfast box and free airport transfer. Such a shame the poor restaurant service otherwise we would have returned.
We had a very nice stay at this resort! First of all the location is fabulous: Nai Yang is peaceful and beautiful, there are plenty of nice restaurants and the beach is just awesome. The resort is really great and we especially enjoyed the pool area very much. Considering the price we were slightly disappointed about the rooms, located way back in the button: The size were fine but the decor and accessories of the room a little tacky and worn (e.g. old and shabby towels) - however, this is no big deal. And next time we are getting a penthouse in the top, the view must be nice up there. We loved the restaurant that offered great food in an stylish ambience. The waiters were all very sweet and friendly. We also enjoyed the included activities very much, e.g. the fitness center, the ping pong table and the bikes (although an upgrade of the bikes are long overdue). All in all an extremely pleasant stay that we hope to repeat on another occasion.
Stayed for 5 nights in a junior suite. Positioned as a room with families in mind. Yet no additional bedding was provided for our 4yo, despite being included on the booking. They thought he would sleep in our bed - seriously ?! After knocking back their wonderfully kind offer of a 750 baht per night rollaway bed, they did in fact provide sheets, etc for the lounge which worked out ok. Moving on from the bedding issues, overall impressions: - great location across the road from the beach and close to lots of restaurants - beach is fantastic, one of the best I have experienced in Thailand - breakfast average - pools are ok - staff very friendly and service efficient - rooms and resort well maintained and very clean Probably the best place to stay in Nai Yang and would certainly come back. Next time though would choose a villa with private pool.
We stayed in Family Suite, which is the residence part of the hotel. The room condition is very good. Comfy bed with nice kitchen. You can walk across the street to see Nai Yong Beach. The point which can be much improved is breakfast. It is quite under standard for five stars hotel. There are not varieties of food to choose. Plus, the staffs at the restaurant are not helpful from our view.
My wife and I experienced this great hotel for 4 nights ant the least we can say is that it was perfect! Rooms are big, location is fantastic in a very nice area perfect for a romantic trip. Staff is friendly and the french GM is super nice. He gave us many information about Thailand. One of the waitress Fan was very sweet and cute as well!!! Reception staff were nice and friendly. The only downside was the construction and the noise as they are building new rooms. The GM told us that it will be done soon. We are already looking for coming back and maybe next time we will bring our little boy with us. See u again soon Dewa!
Nice resort with great beach. Very closed to the airport (less then 15minutes drive) This place gave us the feeling to be in the untouched Thailand. Very nice pool villa. Amazing helpful staff. For sure will be back. :-)
The way it looks in photos and in title, it sounded like it was right on the beach. It wasn't. You had to cross the street to get to the beach. No beach views and/or sound of the beach so we were a little disappointed. And beach area was super dirty. Kind of a run down area of Phuket. The rooms themselves were really nice and unique. The bathroom was outside which was good and bad. Kind of weird to go outside to go to the bathroom but loved the outside shower and pool. I was REALLY looking forward to the bathtub outside but the water was not hot and it took forever to get any water in it. I finally gave up. The staff was really nice and the service was good however we got dessert one night sent to the room and it took a long time. And it was not so good. I would say if you are getting a good rate then ok. If you want super luxurious and romantic go to Santhiya on Koh Yai Yai. Not even a comparison.
Feels like coming home as we came to Dewa Nai Yang for the second time. The family suite was fantastic and it’s so nice to come to a clean hotel with no aircon noice which disturbs your stay. The area round the hotel is under development and it could affect Nai Yang beach in negative manner the coming years because of more people on the beach. Nowadays it’s still a place to relax at
Lovely resort. This is our second visit. First with a baby. Shame they were booked out on our last day in Phuket. We didn’t want to leave! The rooms are a little dated but the size is great. We are looking forward to returning in the future.
Stayed at the hotel for 3 days, and it was great. We booked a 2 bedroom family suite. It was huge, with fully equipped kitchenette, dining area, living room and a balcony facing the pool. The master's bedroom had a large bathroom and a separate bathtub. The hotel is near the National Park and the beach. They also offer good breakfast. We had lunch and dinner at the restaurant , the food was good, though there are only few choices. The staff were all very kind and nice, especially Pla from the spa who made sure that we had a comfortable and wonderful stay. I tried their spa packages and it was excellent, great service, wonderful people and always smiling faces.
- Free WiFi and wired Internet in rooms and public areas
- Free valet and self parking
- Onsite dining
Located within a 5-minute walk of Sirinat National Park, Cachet Resort Dewa Phuket is within a few miles (5 km) of Blue Canyon Country Club. This 96-room, 5-star hotel has a restaurant along with conveniences like a full-service spa and an outdoor pool. It's on the beach and also close to Splash Jungle Water Park and Nai Thon Beach.
This hotel is home to a restaurant and a bar/lounge. You can sip a beverage at the coffee shop/café.
The 96 individually decorated accommodations feature balconies and afford space to spread out with separate bedrooms, dining areas, and sitting areas. Guests can expect 22-inch flat-screen TVs with satellite channels and DVD players, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include refrigerators, minibars, and coffee makers.
Guests of Cachet Resort Dewa Phuket enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for THB 800 per vehicle roundtrip. Helpful staff can provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Other amenities at this beach hotel include a fitness center, a spa tub, and a steam room.
Reviews from Trip Advisor
91% of guests recommend this hotelTotal of 1214 reviews