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Banyan Tree Phuket

5.0 out of 5.0

Recent guest reviews

Would like to thank Banyan Tree Phuket colleagues for making our stay memorable. I didn’t expect to get this amazing and over the top experience and service from this hotel! The little things that they do that makes up your whole trip. They leave us a little simple gift in our bed everyday, which surprised I’ve never experienced it before in any 5 Stars Hotel/Resort. They were all very welcoming and helpful. The general manager was going around the hotel asking all guests about their stay and he passed by us on our last day and we thank him for everything. The restaurants in the hotel are very good, we had a blast trying out all of them every day. Overall, I would recommend everyone to try it out, you won’t regret believe me! P.S. We are coming back again for sure!

There wasn't anything that wasn't looked after during our stay. Gorgeous villa with private garden and pool. Great breakfast. Good location. Lovely facilities - yoga, gym, spa, bicycles were all great. Close to beach. Good food available albeit quite expensive for Thailand. We'll definitely be back!

After our very positive experience from last year, we decided to spend our honeymoon at BT in Phuket. I already can foreclose that we were not disappointed and that we certainly will come a third time. We had been at the same villa category as last year - almost no difference with the exemption of the pool and the garden, which seemed even nicer to us and made us feel highly comfortable in our own "private" garden. Still, many complimentary ammenities such as free softdrinks, fresh fruit, yoga- and pilates-classes. This year, we also had twice treatment at BT spa. It is quite expansive if one compares the offers that can be found in local village. However, Banyan distinguishes itself with the details, which all seem to be carefully selected and put together. As such there are special rooms with the spa purpose, nicely equipped with a steam and shower. It smells great and in terms of treatment, I never had such a good massage in my life. All staff at Banyan was friendly and serviceable. If one wants to relax, be left alone or simply go to the beach - this is the place to be. There is only one point that we were a bit disappointed about, but which is not directly related to the hotel. the hotel is located within the Laguna Park, which had a shuttle bus that connected all hotels and residences with the local village. Now, there are only four buses per day going outside to the village. This is extremely inconvenient. I can understand that the administrators of Laguna Park want the tourists to stay within the park in order to have lunch/dinner in the hotels. However, with all the differences the local village offers, this attitude might actually threaten people not to come to Laguna Park but rather to chose other place such as Surin Beach etc. Other than that, we enjoyed ourselves a lot and highly recommend the Banyan Tree. Thanks to all their staff!

Stayed for 3 Night during October for our first anniversary. Excellent service from check-in to check-out. Spacious 2 Bedrooms Pool Villas, always clean and tidy, however the villas itself are ageing (bathrooms, faucets, etc. far from new and basins with cracks). Excellent breakfast buffet which comes with a glass of sparkling - however more than packed during peak hours (9AM) and almost no available seat. Would come again but only during promotional rates.

We had a pool spa villa and the villa was fantastic.and the therapist was excellent We have been to The Banyan Phuket twice before but we must say this time it was even better. The service was beyond and you felt pampered. Want to come back soon

Just returned from a fabulous ten day break at this hotel. Service was faultless from beginning to end with superb staff doing everything possible to make our stay a delight. The food was amazing and we ate in all the restaurants although our favourite was the Thai Tamarind where N Joy could not do enough to make our dining experiences a delight. Special mention needs to go to the chef -Pakkaporn- who listened to our meal preferences and made the dishes to suit our tastes. We have no criticisms of this hotel it does everything it says it will plus much more. We are already in the process of booking for next year.

Hotel is faultless, from the moment you step in and receive the wet scented towel welcome to the moment you check out. Very personalized and quick check in, rooms are scattered throughout property, ask to be near the lobby area where main restaurants, spa, pool are. You can also ask for a cart or use bikes to go around, it's quite a large complex. All staff will greet and smile you when they meet you, at any time of day or night. Food at restaurants is excellent, breakfast offers one of the greatest variety i have seen, loads of food, generous. The rooms (pavilions) are stunning, i had a Signature Villa with my own lap pool, outside bath and inside shower, separate bar/desk area, direct pool access from my room, cabana in the garden, minibar, dbl vanity. The a/c is a bit noisy at times but it's a minor thing, i slept very well anyway. The beach has good service too and it's quite a long stretch, you can go for a nice 30/40 minute walk towards one direction and enjoy the view of the large bay. Some areas are slightly larger, Banyan has most of the width covered by trees which provide a natural shadow to the scorching sun, perfect. I would def stay here again, if i ever return to this part of the World!

Our 3rd stay at the property, looks like some recent renovations, Banyan Tree is keeping the amenities updated and well maintained. Staff service and attention to detail is amazing. Nice on site restaurants and eating choices, great breakfast buffet….Tiffy at the pool bar and the “female” chef (amazing cook!) are wonderful and made our trip !

We spent our vacation with 3 children at the hotel. The stay was perfect! Beatiful Villa with amasing pool and lovely service. The golf course was amazing and wife and kids relaxed. By taxi and tuck tuck we visited the surroundimgs and enjoyed the beaches. If you come you gavd decided to enjoy and get rid of your busy days! We love to come again! Saluti

I would say this place like a paradise. I am planning to visit next year again. We stayed at Signature double room villa. All of us just loved it. If you like to relax, it is the best place to be. Breakfast is expensive but really good.

33, 33/27 Moo 4, Srisoonthorn Road Choeng Thale Phuket

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Spa

Located in Laguna, Banyan Tree Phuket is adjacent to Laguna Phuket Golf Club and within a few miles (5 km) of Layan Beach. This 173-room, 5-star resort welcomes business and leisure travelers with 2 outdoor pools, a golf course, and a full-service spa. On a lake, the resort is also close to Surin Beach and Pansea Beach.


Dining

Get your fill of seafood for breakfast, brunch, or dinner at Watercourt, one of 6 onsite restaurants, or enjoy the golf course views at Banyan Cafe. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 2 coffee shops/cafés. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 173 air-conditioned rooms provide private pools, patios, and sofa beds. LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include refrigerators, minibars, and coffee makers.


Property features

Awarded Conde Nast Top 100 List status in 2015, Banyan Tree Phuket features a golf course, a full-service spa, and 2 outdoor pools. There's free valet parking, and an airport shuttle (available 24 hours) for THB 2200 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury resort include a lazy river, a children's pool, and a fitness center.

Room options

Signature Pool Villa

King 1 | Sleeps 3

Signature Two Bedroom Pool Villa

King 1 | Sleeps 5

Grand Two Bedroom Pool Villa

King 1 | Sleeps 5

Grand Lagoon Pool Villa

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 1733 reviews