Very nice hotel with great views. We stayed in the Sea View Suite, which was lovely, though the view was mostly blocked by the restaurant and trees. The service was generally good, but I was surprised the hotel refused to help arrange transportation to get there. Due to an unexpected change in plans, I could only arrive for the second night of my two-night reservation. The hotel kept my booking, but when I asked for help setting up a car to get there, they said they couldn’t assist. Strangely, when we asked them to arrange a taxi to Patong Beach during our stay, they did so immediately (and charged extra of course compared to Grab) so I’m not sure why they couldn’t help with transport to the hotel.
One other thing to note: the hotel is in a very quiet, remote area. If you’re looking for nightlife, Patong Beach is about an hour’s drive away, so keep that in mind.