Sri Panwa Phuket Luxury Pool Villa Hotel5.0 out of 5.0
Recent guest reviews
My husband i stayed here in the 1st week of Jan to celebrate my birthday and the start of 2018. Check in process was efficient. We were asked to put down a deposit for incidentals. We paid cash since some reviews mentioned that they take a long time torefund amount on your credit card. The positives and negatives of the resort are listed below POSITIVES: - the views are stunning from almost wherever you go. - since the resort is very spread out, you meet very few people , thereby give you a very peaceful experience - prosecco is includes for breakfast!!! Oh yes please! - Staff are helpful and friendly-always smiling - we had a thank you letter sent to our room on our last night and the duty manager came to take our feedback and bid us adieu when we left in the morning. This was a very nice touch. - wifi was very good across rhe resort - technology in the room and bathroom amenities were good - the mini bar is free of charge and is replenished everyday - the swimming pools are amazing. NEGATIVES 1. We had booked a pool suite and the room description on their webiste said it had a king bed. However, what we got was two single beds put together. We had to sleep on it that night, since we onky realized it when we got into bed.This was unacceptable so we spoke to them only to be told that the picture shows two beds. Hello! Your description says otherwise. With much persistence from my husband,they had our room changed. But do check the nicely made up bed when you get there and dont presume it is what you booked. 2. There was an additional surcharge of 10% on room service menu over and above the usual taxes. I have never seen this in any hotel. This is no way to encourage people to dine in the restaurants. We ordered room service one night and the food came cold. 3. The drinks at their rooftop bar ( baba's nest) are overpriced as compared to rest of the resort and the food is shocking. There are lovely restaurants just outside the resort gate with amazing food. 4. The staff need training in eglish as most of them dont speak english, which affects the service. To sum it up, we paid premium price of 1000$ a night due to peak season. It sure wasn't value for money and you can stay elsewhere for this price. Though it was suppose to be 5 star luxury, it certainley didnt feel so. I would not come back to stay here.
Absolutely brilliant experience. Every little detail was thought of including leaving a note on our pillow everyday....the privacy of the villas, the turn down service.....this is a highly recommended hotel! We will be back!
I'm at Sri Panwa right now on my honeymoon as I'm writing this. Let me start by saying that the property is amazing. 5 stars for the property. However, service is not what you would expect when you pay $1000 a night for a room. Most of the staff cannot understand English unfortunately which makes it difficult to communicate. I had dinner at baba pool and my pasta took one hour to arrive. We ordered drinks and on the way out, the waiter asked my wife how many months pregnant.. Now my wife is conscious of her weight.. Service is subpar to say the least. A++ for property, F-- for service. On top of that, concerige couldn't help us book tours, so we ended up booking ourselves online!
Stunning hotel but expensive! This hotel has amazing views and every room has its own private infinity pool. However we did feel the hotel atmosphere was lacking a little as we were told it was fully booked but every restaurant we went to was very quiet and even by the pool there was only a few people to be seen, I guess the private pools encourage this but it just seemed a bit like a ghost town. The hotel drinks and food were extortionately priced to the point where the best meal we ate was a 2 minute walk from the hotel and it was a third of the price. Baba Nest (rooftop bar) was a must do and was absolutely the highlight of our trip (remember to book in advance). We also did the Thai Cookery class which was great value, although the price given was for 2 hours and we were finished in 1 hour (we did enjoy this a lot though and they packed the Pad Thai up for me to takeaway). The fridge and snacks are refilled every day which are a great perk but eating and drinking in the hotel in our opinion was just not worth it, especially when there was no buzz in any of the restaurants and the food was good but nothing spectacular. The service provided by the staff at the restaurants was excellent, really can’t fault that. A few stand out members of staff include Mew, Jam, Jara and Suna. I saw Lee for a massage in the spa and it was top class. The staff really do their best and it’s great to see but a few minor things left us feeling like we wouldn’t visit again.
The pool rooms at the Sri Panwa are super impressive no doubt! The pool was huge and it, along with the terrace got a good amount of sun which was lovely. The villa was also kitted out with a state of the art sound system that had speakers built into the ceiling of every room and outside. A real little party villa. We had a great time on the days we spent at our pool and in and around the room. Sadly other than the atmosphere we created with our finger on the pulse playlists - the Sri Panwa had zero-atmosphere around the resort. We were told it was full but it’s hard to believe that as we really didn’t see many people at the various pools and resteraunt so during our stay. This might suit some to be fair but it was a little disappointing as the hotel sells itself on how hip and young the vibe is. Lastly but probably most importantly the service is inconsistent. People on the various receptions often couldn’t understand our orders or requests which meant we often got the wrong items delivered or not at all. I realise the service was supposed to be young and relaxed but for the most part it was just slow and sometimes a little sloppy. Tam/Patrick were great as were a couple of guys at the main pool. The highlight of the service and food was the Italian pop up restaurant from Villa Feltrinelli. That service showed the Sri Panwa service up a bit as it was attentive and beautifully pulled together. All in all - the room was the coup and I would be careful to choose well as I don’t believe all pool villas were built equal. Definitely worth going for a pool suite and specifying not garden view and sun required on the pool.
First step walking into the resort, I was in awe. Even the view from the check in was jaw-dropping. We were escorted to our rooms in a small car, and the surroundings reminded me of a jungle because everything was so green around me. We were taken to the habitat area, where our room was, and also where the main pool is located. Hieu and I were speechless when we walked into our room. We stayed at the Penthouse and had a perfect view of the ocean and also had our own private pool which also turned into a jacuzzi. The bedding area was so elegant and even had automated curtains, which we could put up and down to cover the sunlight to our liking. The bathroom had an incredible tub and spacious shower and toiletry area. The staff at Sri Panwa also provided free refill at the kitchen area for the snacks and non-alcoholic drinks we consumed. Every morning, we had breakfast at the buffet area which offered a variety of American and Thai food. My favorite part was the Thai curries that they had because it tasted authentic and had that kick of spice which I love. I also loved being able to drink Thai tea every morning. It was so good! But, if you love American food, they also served delicious Eggs Benedict and pancakes. The breakfast area also had an incredible view of the ocean and also to get to the breakfast area, you could call a car to take you there or walk instead. It wasn't too far from the Habitat (where we stayed) so walking wasn't a problem for us. One of the best parts about this resort was the private beach area. Walking down to the beach area, of course there was a pool, but you could also do free kayaking and snorkeling down by the beach. We had to walk down a flight of stairs to get there. When you get down to the private beach, you will see a dock, which you can also walk on and literally walk on the ocean. Hieu and I both walked down to the dock to take photos. We also explored other areas of the hotel such as the spa area which was designed beautifully and had three floors and explored the rooftop which showed you a view overlooking Phuket. You can also get dinner on the rooftop if you make reservations which is perfect for a date night out. We decided to hop into the pool and take photos overlooking Phuket. Overall, our experience at Sri Panwa was just perfect. The staff were incredible kind and respectful, the view from the resort was impeccable(and in my opinion has the best view of Phuket), and the design of the hotel was absolutely 5 stars. If I could describe Sri Panwa in one word, it would be luxurious. This resort is pure luxury with its own private beach and design which makes it feel out of this world. With so many things to do in this resort, I didn't even want to leave.
Don't ever stay here!!!! I paid 460usd to book a suite room with pool. The cheapest on their website. I arrived the hotel on 27th nov at about 6pm with my Wife and 2yr old girl and my 9yr old Son. I was let into the compound and later signalled to the reception. Within minutes, a car arrive with at least 5 staffs to greet us at the reception. After taking my passport and doing the registration, the male officer came to me and told me the room I booked was meant for max 2 adults and since I have kids I must pay extra to be upgraded to a villa room by paying another 160usd. I told him it's absurd and disgusting, having been Travelling round the world and staying in many hotels in the last 30yrs of my life, this is the first time I'm subjected to such a scam and most disgusting experience. I maybe ignorant of any hotel that does this or I'm simply been lucky to have avoided such scam if any such hotel do exist besides SRI PANWA in Phuket. Even in Phuket or any Thailand hotel, I have yet to experience such scam. I simply told him if you insist that I pay extra for my kids to stay and move to an upgraded room, then I'm definitely not staying here. This is after much of his show act checking with his manager. It's simply Low, ruthless, unethical. Im not bothered with the money, whether they refund or not, but having regarded as a 5star hotel and having a policy like this is simply industrial lowest. Where they come from is beyond anybody's imagination and being an owner run hotel, they think they can get away with it. This is way beyond our times especially with social media.
Stayed here for 4 days in a pool suite and enjoyed every minute and didn’t want to leave the hotel. Exploring the hotel grounds was easy with the hotels own Tuk tuks at your service. Great breakfast every morning and then spend the day lounging by the waterfall pool. Be sure to book a reservation to visit Baba nest! Amazing!!!! Look forward to visiting Sri Panwa again soon.
This is second time I stopped at Sripanwa. Today we went there for our lunch. We ordered mix seafood pasta. My daughter vomited after she had the pasta. I asked for help. They didn’t really care what is going with my daughter. Eventually one waiter showed up and just gave my daughter cold washcloth. The pasta was undercooked. The waiter said this is how they made it. This is probably going to be my last time here.
We has such a wonderful time here for 5 days in a 2 bedroom luxury pool villa. The villa was spectacular! Well designed, roomy, comfortable. The master bedroom is exquisite with a full on view of... forever. Our family is quite picky about food. We tried every restaurant on the property and found them all good, if not really good. The Japanese was probably our favorite. Book Baba Nest for at least one evening drink. We were there two, one for a sunset, one for a thunderstorm. Both breathtaking. This is a great luxury getaway. As you drive through Phuket from the airport you may question how nice and comfortable a place can be by what you see on the drive... relax, once you arrive it’s heaven.
- Walking distance to Phuket Aquarium
- Free continental breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free valet and self parking
Sri Panwa Phuket Luxury Pool Villa Hotel places you within a 10-minute walk of Phuket Aquarium. This 89-room, 5-star villa has 3 outdoor pools along with private in-room pools and a full-service spa. It's on the beach and also close to Khao Khad Views Tower.
Start your day off right with a free continental breakfast, served each morning from 7 AM to 10:30 AM. Get your fill of international cuisine for breakfast, lunch, or dinner at Baba Poolclub, one of 7 onsite restaurants, or enjoy the ocean views at Baba Soul Food. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
The 89 soundproofed villas feature kitchenettes and furnished patios, and there's space to spread out with sitting areas. 42-inch LED TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other standard amenities include private pools, washers/dryers, and free minibar items.
Guests of Sri Panwa Phuket Luxury Pool Villa Hotel have access to a full-service spa, 3 outdoor pools, and a nightclub. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for THB 2300 per vehicle one way. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach villa include a children's pool, a fitness center, and a spa tub.
Reviews from Trip Advisor
93% of guests recommend this hotelTotal of 763 reviews