If you're travelling with kids this hotel is fantastic for the services and activities on offer. It's not, however, a 5 star hotel - at least not by Eurpoean standards. Rooms are worn, staff aren't particularly friendly and speak poor English, and service is slooooow across the board. There's zero luxury - although the building looks impressive.
What really got to us was the noise level across all areas of the resort. First of all the rooms are not soundproof at all - and there are some very loud daily activities in the pool area that are really disrupting. You can also hear the cleaning staff yelling outside the door, or even just someone having a conversation in the hallway.
The beach is equally hectic, crammed full of sunbeds, loud music, screaming and very little peace.
The resort has two casinos which attract a certain clientele - so if you're looking to gamble, drink vodka, and listen to very loud music then you'll probably enjoy your time here.
The italian restaurant had excellent food though, even if you had to wait a long time for it to arrive.