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The Up Hotel Phu Quoc Island - The Poolside Escape

4.0 star property
VIP Access

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Premium Suite, Ocean View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Free daily full breakfast
Bicycling
Restaurant
Six - Bedroom Villa | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Ba Phong Bridge Alley, Tran Hung Dao, Duong To, Phu Quoc, An Giang, 9200
  • Place, Phu Quoc Beach
    ‪3 min walk‬
  • Place, Suoi Tranh & Suoi Da Ban
    ‪10 min walk‬
  • Place, Long Beach Center
    ‪12 min walk‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪11 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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About the neighborhood

Duong Dong

Located in Cua Lap within a 5-minute walk of Phu Quoc Beach, The Up Hotel Phu Quoc Island - The Poolside Escape is within a 15-minute stroll of Suoi Tranh & Suoi Da Ban. This 105-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Phu Quoc Beach - 3 min walk - 0.2 miles
  • Suoi Tranh & Suoi Da Ban - 10 min walk - 0.6 miles
  • Long Beach Center - 12 min walk - 0.7 miles
  • Coi Nguon Museum - 14 min walk - 0.8 miles
  • Phu Quoc Night Market - 8 min drive - 2.9 miles

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 8 min drive

Restaurants

  • Banh Xeo Cuoi
  • ‪Seok2 Pocha - ‬6 min walk
  • ‪Quoc Dong - ‬4 min walk
  • ‪Il Muro Italiano Restaurant - ‬4 min walk
  • ‪East West Brewing Co. - ‬8 min walk

About this property

The Up Hotel Phu Quoc Island - The Poolside Escape

Built in 2024, the brand new The Up Hotel Phu Quoc Island - The Poolside Escape offers an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking and limo/town car service. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area and a banquet hall.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Other standard amenities include minibars, safes, and toothbrushes and toothpaste. Change of towels is available on request.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

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Apr 6 - Apr 7
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free bus station shuttle
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Spa services

Accessibility

  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2024
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the bus station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for VND 450000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: VND 450000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

The Up Phu Quoc
The Up Hotel Phu Quoc Island - The Poolside Escape Hotel
The Up Hotel Phu Quoc Island - The Poolside Escape Phu Quoc

Frequently asked questions

Is free cancellation available at The Up Hotel Phu Quoc Island - The Poolside Escape?

The Up Hotel Phu Quoc Island - The Poolside Escape provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at The Up Hotel Phu Quoc Island - The Poolside Escape?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at The Up Hotel Phu Quoc Island - The Poolside Escape on Apr 2, 2026 start from $40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The Up Hotel Phu Quoc Island - The Poolside Escape?

This hotel is situated in Cua Lap, just steps from Phu Quoc Beach. You'll also find Long Beach Center and Suoi Tranh & Suoi Da Ban less than a mile away.

Will I be able to park at The Up Hotel Phu Quoc Island - The Poolside Escape?

Yes, secured self parking is offered for free at the hotel.

Is there a spa at The Up Hotel Phu Quoc Island - The Poolside Escape?

Spa The Up is the name of the hotel's full-service spa available for guests to enjoy.

Does The Up Hotel Phu Quoc Island - The Poolside Escape include a casino?

No, The Up Hotel Phu Quoc Island - The Poolside Escape doesn't have a casino.

Will I find an indoor pool at The Up Hotel Phu Quoc Island - The Poolside Escape?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 7:00 PM.

What amenities will couples enjoy at The Up Hotel Phu Quoc Island - The Poolside Escape?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does The Up Hotel Phu Quoc Island - The Poolside Escape have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Up Hotel Phu Quoc Island - The Poolside Escape have a restaurant that serves breakfast?

Yes, The Up Hotel Phu Quoc Island - The Poolside Escape serves free full breakfasts each morning from its restaurant.

Will The Up Hotel Phu Quoc Island - The Poolside Escape allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Up Hotel Phu Quoc Island - The Poolside Escape.

Does The Up Hotel Phu Quoc Island - The Poolside Escape have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Up Hotel Phu Quoc Island - The Poolside Escape?

The closest major airport to The Up Hotel Phu Quoc Island - The Poolside Escape is Phu Quoc (PQC-Phu Quoc Intl.), which is 3.4 mi away (8 minutes by car).

Can I book a room with a balcony at The Up Hotel Phu Quoc Island - The Poolside Escape?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or garden views.

The Up Hotel Phu Quoc Island - The Poolside Escape Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 8 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Eden

Staff really friendly, buffet breakfast really good
Stayed 11 nights in Oct 2025

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food option is poor the restaurant was always close except for breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

Hang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! Staffs were very friendly and helpful! Amazing buffet breakfast! We would come back again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel and place to stay since it's central on the island. The hotel is very clean and the staff are very friendly. Great place for photos and Instagram. The included morning breakfast has a great selection of fresh food. Since the hotel is in an alley, they offer complimentary shuttle rides to the main road which is only a 2 minute walk and they have bikes to use. The staff there helped us book our boat tickets and even prepared us take away breakfast in the morning since we had an early check out. Amazing service!
Stayed 3 nights in Jul 2025

10/10 Excellent

Evgeny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
J’ai passé un excellent séjour au The Up Hotel Phu Quoc. L’établissement est très propre, bien entretenu et moderne. La chambre était confortable, silencieuse et parfaitement nettoyée chaque jour. Le personnel est vraiment accueillant, souriant et toujours prêt à aider. L’emplacement est pratique, proche de la plage, des cafés et des restaurants. Très bon rapport qualité-prix. Je recommande cet hôtel pour un séjour agréable et sans souci à Phu Quoc.
Stayed 7 nights in Nov 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk opphold, anbefales på det sterkeste

Fantastisk hotell. Vi var her kun én natt da vi skulle videre til et annet sted på øya, men vi kunne gjerne vært her enda lengre. Det er så rent her, de ansatte er så behjelpelig og serviceinnstilt, og rommene var supre. Her får du veldig mye for pengene. - Den mest komfortable sengen og putene vi har hatt hele vår tre ukers reise i Vietnam - Rommene er så rene og pene - Helt super beliggenhet, ned en gate slik at det er stille og rolig - Fantastisk utsikt over havet (med noen bygninger foran selvfølgelig men de skygget ikke i det hele tatt) - Frokosten var deilig og med veldig godt utvalg. - Luksuriøs service med ansatte som åpner dører og kommer med paraply for å lede deg inn fra taxien i regnvær. - Stort basseng inndelt i grunt vann og dypt vann slik at man kan svømme langt
Stayed 1 night in Aug 2025

8/10 Good

Kazuya, Nagahama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
　まだ新しいホテルです。部屋は清潔で、アメニティは揃ってます。フロントと客室は棟が違います。スタッフは親切で、早めの到着でしたが部屋を用意してくれました。朝食も品数は揃い、美味しいです。プールは清潔です。 　フーコック空港から運行されているグリーンバス(無料の電気バス)のバス停からは徒歩５分。空港からの利用のほか、ここからナイトマーケットやグランドワールドへも行けます。ホムトムへのサンワールドのシャトルバスの乗り場も近く、効率良く移動できます。
プールの奥が朝食会場
Stayed 2 nights in Jul 2025

8/10 Good

LI SHI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新酒店 地點方便 服務好 整溸
Stayed 4 nights in Jun 2025

10/10 Excellent

Mitsunari

Stayed 6 nights in May 2025

10/10 Excellent

YOSHIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Pui Kuen Kasity

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新開酒店，酒間很整潔，有露台，床很舒適，早餐很好，服務一流 但call 車要小心，最好用grab （機場到酒店，大約10萬越南盾/$30港幣） 或 預先約酒店車 （酒店收120,000越南盾） 不要在機場外叫車，全部都是黑的士（因為第一次去越南）在機場外的餐廳叫服務員幫忙叫車，但上了架黑的（收600,000越南盾）還車去了不對的地方，打113報警，警察一聽英文即刻收線
Stayed 4 nights in Dec 2024