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Novotel Phu Quoc Resort

4.5 out of 5.0

Recent guest reviews

You can’t believe? But it really exists and I stayed! of course nothing happened. (very comfortable) —— anyway —— So beautiful resort. It’s enough quality to relax. Compared with Phuket's Novotel, this hotel is much bigger and more luxury.(I like Novotel, so I stay Novotel all over the world) I think this hotel is most biggest and luxury hotel of Novotel, so everything is more expensive compared with other hotels Unfortunately they don't have kids menu and kids room is small. (according to website they must have but.. ) but still it’s good deal. There are little local food, but you can enjoy outside restaurants near the hotel with affordable price.

Resort was huge, F&B SERVICE was good, they were 2 swimming pool, GRO NHI was excellent, she was very helpful and many suggestion for us when we first time visit. she was well arrange all detail with us and always ask comment.

Novotel is located in the middle of the phu quoc island, and it has free shuttle bus to almost all the landmark or sightseeing places, like pearl island or cable car. The hotel has counter jut outside the airport arrival gate for pick up or drop off their guest, it is free. The manager, lisa and her team are excellent. They are providing the best service to all le club member, and I am really appreciate all her help during my stay.

It was our first time to go Phu Quoc and stay in Novotel. Novotel Staffs Nhi from guest relation were so friendly and helpful. She did introduce hotel facilities to us and suggested some of the places for us to visit which we have no idea. We loved the pools and beach but too bad we can’t make it to see the sunset because of the weather . But overall, it was a wonderful trip.

The Novotel hotel is quite near the airport - around 15 mins by taxi cost 150,000VND. This is a very large hotel with different areas: hotels and villas, 3 swimming pools, 3 restaurants. We stayed in 4-bedroom villa which is quite spacious. with living room and kitchen as well as private swimming pool.The morning buffet is okie. It is a little far to the Phu Quoc Centre (20km) but taxi is always available. There are not local seafood restaurants nearby so for lunch and dinners you have to take taxi to Duong To or Fish Village area nearby. There is private beach for the hotel that you can watch beautiful sunset. Recommended!

The resort is beautiful. The staffs are very helpful. The room are very clean and comfortable. This is our second time coming to this resort. The only thing that I think the resort need to improve is the morning buffet which is very unorganized in which guess coming down for breakfast and they just go into the buffet room and find a table clean or not by yourself. They don’t have enough staffs to cleanup once guess are done and leave. Other than that, the resort is beautiful, clean, good food, and very helpful staffs. CANADA

Felt very warmth in the resort besides the warm and humid weather in the island. People are nice and accommodative. Pool Villa was awesome and we enjoyed very much it’s good for family bonding and team building. Special thank for Liza for her assistance during booking and also Nhi for her patience during our bus trip to many places. Will surely be back and hope that the weather is cooler next time.

My boyfriend and I had a vacation trip in April. First of all, I wrote to hotel and asked for transfer from airport. Everything was arranged well. Secondly, check in was efficient, they gave us room with balcony and great view of ocean. We didn't take breakfast, but had dinner in hotel restaurant - it was delicious. One evening there was seafood market on hotel territory - it was comfortable and very tasty. Pool water was very warm, ocean also, weather all week was great. Thank you, hotel team, for beautiful vacation!

The staffs are ok, but the transportation is poor and the stuff every day use is not there at your needs, have to call and make Request, took like an hour to arrive to your room. When I do check-in I also let them know when I be back to airport but No Transport provided, I have to catch taxi to hotel and taxi back to airport as it was full. Please consider before making a booking. There are plenty of hotels around here.

It was our first time to stay in Novotel. We were quite surprise with the hospitality of Novotel. It was wonderful. Staffs were so friendly and helpful. We loved the pools and beach a lot. Villa was large but definitely some renovation are needed. It was very easy to access to the pools or beach with buggy. Also, it is quite strange that we did not receive any welcome drinks. But overall, it was fantastic.

Hotel highlights

  • Free WiFi in rooms and ...
  • Free parking
  • Onsite dining
  • Free airport shuttle

Novotel Phu Quoc Resort is located within a 15-minute drive of Phu Quoc Beach and Suoi Tranh Waterfall. This 366-room, 4.5-star resort welcomes guests with 2 outdoor pools, 2 restaurants, and free in-room WiFi.


Enjoy dining at one of 2 onsite restaurants including Food Exchange, which specializes in international cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Guests can expect to find free WiFi and 42-inch an LCD TV with cable channels. Beds sport premium bedding and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a minibar, an electric kettle, and free bottled water.

Property features

Built in 2015, the brand new Novotel Phu Quoc Resort features 2 outdoor pools, a children's pool, and a health club. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this beach resort include a sauna, outdoor tennis courts, and free WiFi in public areas.

Room options

Deluxe Room

Twin 2 | Sleeps 4

Deluxe Bungalow

King 1 | Sleeps 4

Deluxe Bungalow

King 1 | Sleeps 4

Deluxe Bungalow

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend this hotel

Total of 1052 reviews