The room was smelling Very disappointed Last year 2017 was clean that the reason we came back this time We hope this happened only because of the busy hollidays
Travel with 2 young kids, love the pools there, definitely will return.
Novotel Phu Quoc Resort places you next to Walking Street Phu Quoc and within a 3 miles (5 km) of Suoi Tranh Waterfall. This 366-room, 4.5-star resort welcomes guests with 2 outdoor pools, 2 restaurants, and free in-room WiFi. It's centrally located in Phu Quoc, connected to a shopping center, and a short drive from Phu Quoc Beach.
Enjoy dining at one of 2 onsite restaurants including Food Exchange, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
All 366 individually decorated accommodations feature sitting areas. Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, electric kettles, and free bottled water are also standard.
Built in 2015, the brand new Novotel Phu Quoc Resort features 2 outdoor pools, a children's pool, and a health club. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach resort include a sauna, outdoor tennis courts, and free WiFi in public areas.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hanh Truong Quality Control Novotel Phu Quoc Resort
The room was smelling Very disappointed Last year 2017 was clean that the reason we came back this time We hope this happened only because of the busy hollidays
Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Phu Quoc Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns Thank you for staying with us and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hanh Truong Quality Control Novotel Phu Quoc Resort
Travel with 2 young kids, love the pools there, definitely will return.
Dear Emma, We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanh Truong Quality Control Novotel Phu Quoc Resort
Dear Guest, Thank you for taking the time to share your review. We hope to welcome you back to our hotel very soon! Sincerely, Hanh Truong Quality Control Novotel Phu Quoc Resort