Friendly staff
Near train tracks (not too frequent but more than once) and exceptionally BUSY road (loud), rooms are fine, and staff is really incredible. Everyone I engaged with was friendly and really helpful. I would stay again based on the customer service alone.
Cool people
Nice hotel for the money, but terrible site next to a very busy road.
The room was nice, but the surrounding property and neighborhood did not make me feel safe. The "continental breakfast"left something to be desired.
Cheap, convenient, no frills
This facility was very fun down. It was dirty and my family did not feel safe here at all. Due to its location near the gas station and right near the road that also has train tracks the hotel seemed to be a hang out for people who seemed to be up to no good. We do mot recommend this location and would NEVER stay there again.
Yikes this place is sketchy!!! For the price I would think it was a 29$ super 8 motel. Our room was so dirty it was disgusting! We asked housekeeper to reclean and it was still dirty. Walls, floors, couch, hairs in bathroom. Sheets clean but stained. It was our only option for one night. Would not recommend and def wouldn’t stay there again. Also no elevator to 2nd floor with bags and cooler was difficult. Halls smell awful. My suggestion would be KEEP DRIVING! :(
It was very average for a room i paid more than i wanted to pay. The toilet seat needed replacement badly and every other fixture outside of the bed was outdated.
My 8 year old had to use the rest room so bad amd the office staff would not let her use the restroom she had an accident because this guy wanted to take his sweet ass time. My daughter had to walk in shame to the room and people was staring at her
When you enter the hotels parking area it can be a traffic jam so be careful. You will need the provided esr plugs fir the trains!!
Rude staff, dirty carpet/sheets, annoying/lazy housekeepers, inconsistent policies, poor management, thin walls, drug area, no security or cameras, rooms not ready at 4pm, thin walls and tons of noises and drug odors seeping into your room, extremelyoverpriced. 0 out of 5 stars
Thin walls, druggies, rooms NOT ready at 4pm, lazy annoying cleaning staff, dirty sheets, dirty carpets, Nathaline is an incredibly rude supervisor she is a very poor choice by management. Annie = ***** and Daniel were polite and courteous staff.
The staff was super friendly and very helpful, especially Marilyn. Marilyn and the other staff provided excellent customer service. The hot breakfast was delicious as well!
The staff was fantastic and the grounds were very clean
Very good for the purpose I had in mind. Good location with easy access.
Everthing was great, but the train across the street kept waking us up
Quality Inn & Suites Phoenix NW - Sun City is located within a mile (2 km) of The Quiltery and Banner del webb. This 96-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM. Order from 24-hour room service to satisfy your hunger without leaving your room.
Guests can expect free WiFi and 37-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, microwaves, and coffee makers are other standard amenities.
At Quality Inn & Suites Phoenix NW - Sun City, guests have access to an outdoor pool, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this golf hotel include coffee/tea in a common area, a computer station, and a library.
Friendly staff
Near train tracks (not too frequent but more than once) and exceptionally BUSY road (loud), rooms are fine, and staff is really incredible. Everyone I engaged with was friendly and really helpful. I would stay again based on the customer service alone.
Thank you so much for your wonderful review!
Cool people
Thank you Amanda, I will pass this on to my staff. We love to hear good things about ourselves. Merry Christmas.
Nice hotel for the money, but terrible site next to a very busy road.
We completely agree Raul but unfortunately the traffic is one of the few things out of our control. Thank you for staying with us and reviewing your stay.
The room was nice, but the surrounding property and neighborhood did not make me feel safe. The "continental breakfast"left something to be desired.
thank you for you review and feedback we appreciate it we are sorry you didnt feel safe in the area we do have security and our employees constantly walking around to make sure your safety is priority we do hope you give us another chance in the future
Cheap, convenient, no frills
Thank you Jennifer for taking the time to review your stay with us.
This facility was very fun down. It was dirty and my family did not feel safe here at all. Due to its location near the gas station and right near the road that also has train tracks the hotel seemed to be a hang out for people who seemed to be up to no good. We do mot recommend this location and would NEVER stay there again.
First off I do want to thank you for taking the time to review our property during your recent stay. I do apologize we were not able to meet your expectations. I will share this with our staff so we may improve the quality of future stays.
Yikes this place is sketchy!!! For the price I would think it was a 29$ super 8 motel. Our room was so dirty it was disgusting! We asked housekeeper to reclean and it was still dirty. Walls, floors, couch, hairs in bathroom. Sheets clean but stained. It was our only option for one night. Would not recommend and def wouldn’t stay there again. Also no elevator to 2nd floor with bags and cooler was difficult. Halls smell awful. My suggestion would be KEEP DRIVING! :(
We have addressed your issues with our housekeeping staff and apologize that your stay was so uncomfortable.
Thank you for your glowing review of our amazing staff! We hope you have a great day!