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Recent guest reviews

Friendly and good service! My only complaint is as the room was chilly and couldn’t control the temperature!

Great stay

Disliked by party of 12. Was not satisfied

Wish there was a small outdoor garden for sitting since there was no patio

Perfect location and friendly staff. Hyatt always has the most helpful employee. Thanks Kelley for all the restaurant recommendations and Karen for early morning attention to all of us getting our breakfast.

One elevator broken entire stay. No maid service at all for 3 nights. Trash piled up in my room. Enougjh of using Covid to not provide maid service. Its BS.

Compliments to all front desk staff. All smiles, super helpful and courteous. Special thanks to Charlie. Very professional. 👍 Morale at this Hyatt property is high and everyone is doing their best at this Hyatt. Thanks everyone. Good job.

The management upon check in was very rude and condescending. My complaint around lack of parking was met very unprofessionally. Will not book again at this location.

The Grand King rm was very spacious. I did not like how dark it was ,esp the walls

Very good value. Will definitely stay here again the next time we visit Scottsdale. Great location for walking, spacious and clean rooms.

E 3rd Ave Scottsdale AZ

Hotel highlights

  • Steps from Old Town
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in South Scottsdale, Hyatt Place Scottsdale/Old Town is adjacent to Old Town and within a mile (2 km) of other popular sights like Scottsdale Fashion Square. This 126-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Start your day off right with a free continental breakfast, served each morning from 6:30 AM to 9:30 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. You can get a quick energy boost at the coffee shop/café.


Rooms

The 126 accommodations feature sitting areas. 42-inch plasma TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. MP3 docks, sofa beds, and refrigerators are also standard.


Property features

Guests staying at Hyatt Place Scottsdale/Old Town enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 7.00 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Room, 1 King Bed (High Floor)

1 King Bed | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 4

Room, 2 Double Beds

2 Double Beds | Sleeps 5

Guest reviews for Hyatt Place Scottsdale/Old Town

Everyone (26) Couples (4) Family (4)
4
Partner Couples

Friendly and good service! My only complaint is as the room was chilly and couldn’t control the temperature!

By on Nov 11, 2021

Review comment responded on Nov 12, 2021

Thank you for the 4/5 rating, Cynthia! We're happy you had a pleasant stay with us and appreciated our team's friendly service. It's unfortunate you had such challenges with our temperature system. We're disappointed we couldn't accommodate your needs and fix the problem. We hold ourselves to a higher standard. We'll address your concern with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon! Have a lovely day.

5
Partner Couples

Great stay

By on Oct 20, 2021

Review comment responded on Oct 21, 2021

Thanks, Alan! It's outstanding your time at Hyatt Place was fantastic. We can't wait until your next visit!

1
Family

Disliked by party of 12. Was not satisfied

By on Jul 5, 2021

Review comment responded on Jul 7, 2021

We appreciate your feedback. Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.

5
Everyone

By on Jun 26, 2021

Review comment responded on Jul 7, 2021

Thank you for the amazing rating! We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hyatt Place Scottsdale/Old Town soon! Thanks again and have a fantastic day!

5
Everyone

By on Jun 20, 2021

Review comment responded on Jul 2, 2021

Thank you for the perfect rating! We are very pleased to hear that you had a wonderful stay at Hyatt Place Scottsdale/Old Town. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon! Thanks again! Have a great day!

3
Friends

Wish there was a small outdoor garden for sitting since there was no patio

By on May 8, 2021

Review comment responded on May 8, 2021

We appreciate the feedback. We're happy you had a pleasant stay with us despite our services not exceeding your expectations. We'll address your concerns with the appropriate members of our team moving forward. We do hope to host you again soon for a more positive experience.

3
Everyone

By on Apr 19, 2021

Review comment responded on May 5, 2021

We appreciate you taking the time to share your feedback. We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

5
Partner Couples

Perfect location and friendly staff. Hyatt always has the most helpful employee. Thanks Kelley for all the restaurant recommendations and Karen for early morning attention to all of us getting our breakfast.

By on Mar 29, 2021

Review comment responded on Mar 29, 2021

Thank you for leaving us this fabulous review! We're so glad you had such an enjoyable time with us at Hyatt Place Scottsdale/Old Town! We care deeply about the comfort and satisfaction of our guests so it's wonderful you appreciated our central location. We love seeing our guests take advantage of our proximity to so many excellent attractions. We look forward to hosting you again for yet another unforgettable stay! Have an amazing day!

3
Business Business

One elevator broken entire stay. No maid service at all for 3 nights. Trash piled up in my room. Enougjh of using Covid to not provide maid service. Its BS.

By on Feb 26, 2021

Review comment responded on Feb 28, 2021

We appreciate the feedback. We're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations. We care about the comfort of our guests so we'll address your concerns with our team moving forward. We hope for the opportunity to host you again soon for a more positive experience.

5
Business Business

Compliments to all front desk staff. All smiles, super helpful and courteous. Special thanks to Charlie. Very professional. 👍 Morale at this Hyatt property is high and everyone is doing their best at this Hyatt. Thanks everyone. Good job.

By , from Costa Rica on Nov 26, 2020

Review comment responded on Dec 1, 2020

Thank you for sharing this wonderful review with us, Robert! We're thrilled to hear you had such an enjoyable experience at Hyatt Place Scottsdale/Old Town! We also appreciate your kind words regarding our team. We're pleased to know that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fabulous to hear! Your praise is not only rewarding, but also encouraging. We'd love to share yet another unforgettable visit with you someday! Have a great day!

Hyatt Place Scottsdale/Old Town

7300 E 3rd Ave, Scottsdale, AZ 85251
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