The management upon check in was very rude and condescending. My complaint around lack of parking was met very unprofessionally. Will not book again at this location.
The Grand King rm was very spacious. I did not like how dark it was ,esp the walls
Very good value. Will definitely stay here again the next time we visit Scottsdale. Great location for walking, spacious and clean rooms.
The breakfast has been discontinued for all guests! Now you have to pay a premium on the room rate in order to get breakfast! I used to stsy here whenever I was in Phoenix for business. Now my convenience has to go elsewhere as I dont have time to grab a nice breakfast before work
Honestly the only great thing about this hotel is the location. Everything else is below standard especyfor the money. Very outdated with minimal amenities. Clearly no reinvestment in the property.
Wonderful staff and a beautiful, clean, comfortable room.
Staff very welcoming, complimentary breakfast was satisfying and they changed up the offerings every morning. The rooms were very clean and spacious. Bed very comfortable!! Air conditioning worked great, which was a relief after 106 degree days! Housekeeping didn’t bother you first thing in the morning and the hotel was very quiet. The location was great for walking around Scottsdale, didn’t need a car. I will definitely be returning to the Hyatt Place Old Town. The only thing that was missing was a jacuzzi by the pool, however the pool area was clean and the water temp perfect
Everything was great for the most part, just the TV and it's controller were both real glitchy.
Nice location close to Old Town Scottsdale and a short distance to ASU in Tempe.
Nice amenities like free WiFi and refrigerator in room. Also room was nice and cool when we entered which is not always the case in some hotels.
Located in South Scottsdale, Hyatt Place Scottsdale/Old Town is adjacent to Old Town and within a 10-minute walk of other popular attractions like Scottsdale Waterfront. This 126-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
Start your day off right with a free continental breakfast, served each morning from 6:30 AM to 9:30 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. You can get a quick energy boost at the coffee shop/café.
The 126 accommodations feature sitting areas. 42-inch plasma TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. MP3 docks, sofa beds, and refrigerators are also standard.
Guests staying at Hyatt Place Scottsdale/Old Town enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is available for USD 7.00 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a computer station.
Our apologies that you were not satisfied with your stay. If you have specific feedback we always appreciate knowing any improvements we can make. Sincerely, Janet Woolf-Hof General Manager
Thank you for staying with us! We appreciate you selecting Hyatt Place Scottsdale/Old Town. Best regards, Janet Woolf-Hof General Manager
The management upon check in was very rude and condescending. My complaint around lack of parking was met very unprofessionally. Will not book again at this location.
Good afternoon - I apologize that you felt the information provided about our parking lot and where spots are located to be "rude". My team just wants our guests to be aware of what parking spots belong to the hotel and to avoid our guests being towed by other businesses close by. We have a handful of spots out front of hotel but the majority of our parking is to the West of the hotel (behind). Our team was trying to be helpful and disclosing the proper locations for hotel guest parking. Sincerely, Janet Woolf-Hof General Manager
Thanks for the 5 star review!
Thank you for the 5 star review! Best regards, Janet Woolf-Hof General Manager
The Grand King rm was very spacious. I did not like how dark it was ,esp the walls
We are glad to know you enjoyed your spacious room. Possibility of a renovation coming in 2020! We hope you come back soon! Sincerely, Janet Woolf-Hof General Manager
Very good value. Will definitely stay here again the next time we visit Scottsdale. Great location for walking, spacious and clean rooms.
Thank you for staying at Hyatt Place Scottsdale/Old Town. Sincerely, Janet Woolf-Hof General Manager
Thank you for being our guest. We appreciate you letting others know about your visit. Sincerely, Janet Woolf-Hof General Manager