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Recent guest reviews

All excellent, even the construction next door wasn't a factor.

Staff was friendly, convenient to shopping and Sloan Park. Only complaint was mini fridge in room didn't get really cold.

They just need to make sure they keep their pool and hot tub clear and clean. It was cloudy the first day we got there but then it started clearing up. They also need to add another garbage can in the pool area on the northside. By the north gate.

It was ok. I enjoyed my stay there.

The nicest Hotel we have ever stayed. friendly staff, and large rooms.

Close to everything

This hotel was really family friendly. We enjoyed the room space and the pool/ hot tub! The grab and go breakfasts were awesome, not just cold items.

Great location to everything. Easy access to highways, dining, shopping.

.

The only thing I did not like is requesting room service. You have to tell them every day if you want your room cleaned otherwise they will not come. There were 2 days that we requested service and they never showed up. They should just come on a regular daily basis.

Over the years we have stayed here several times. It has been a couple years since the last time. The condition of the property has declined. The hallway carpet was tearing and dirty. The furniture was scratched and worn. The staff are very friendly and helpful. Everyone puts their trash and used linens in the hallway for collection because they only clean your room once every 5 days. I feel it is unsanitary to have used towels in the hallway. We stayed 3 nights, it felt dirty to not have the room cleaned by the 3rd night.

The property was well located.

Friendly staff and clean hotel. Perfect stay.

We enjoyed our stay, check in was quick, staff are friendly and provided excellent service. Will stay again in the future.

The place was well cared for...clean...inside and outside! I walked around the property many times over the course of our stay. You just would not see trash lying around inside or in the parking lot! I met the Manager(Top Man). He had it all together...and so did his staff. Wish all places could learn from this GM.

The staff was exceptionally friendly.

The staff were very freindly, all the way around. Room was great, room to spread out and relax. Very convenient to the freeway and shopping.

W Bass Pro Drive Mesa AZ

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Mesa Grande within a short walk of Mesa Riverview, Hyatt Place Phoenix/Mesa is within 2 miles (3 km) of other popular sights such as Sloan Park. This 152-room, 3-star hotel has free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and is served from 7:00 AM to 9:00 AM. Sit down for a leisurely bite to eat at the onsite café, or enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe.


Rooms

42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Sofa beds, sitting areas, and refrigerators are also standard.


Property features

Guests staying at Hyatt Place Phoenix/Mesa enjoy an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a business center.

Room options

Room, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 5

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 6

Room, 2 Queen Beds

2 Queen Beds | Sleeps 6

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 4

Guest reviews for Hyatt Place Phoenix/Mesa

Everyone (5) Couples (8) Family (20)
5
Partner Couples

All excellent, even the construction next door wasn't a factor.

By on Aug 23, 2022

Review comment responded on Aug 24, 2022

Thank you for this excellent rating, David!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hyatt Place Phoenix/Mesa! We'd love to host you again someday for yet another unforgettable visit.

5
Everyone

By on Jun 25, 2022

5
Partner Couples

Staff was friendly, convenient to shopping and Sloan Park. Only complaint was mini fridge in room didn't get really cold.

By on Mar 31, 2022

Review comment responded on Apr 6, 2022

Thank you for sharing your feedback, Peter. We're disappointed to hear you were unsatisfied with your stay. We strive to provide our guests with a wonderful experience from beginning to end so it's great you enjoyed our great staff and great location. Please know your feedback regarding our amenities will be addressed with the appropriate members of our team so we may improve for the future. We hope you'll give us another opportunity to provide you with the quality experience we're truly capable of sharing with our guests. Thank you again for the feedback.

5
Friends

They just need to make sure they keep their pool and hot tub clear and clean. It was cloudy the first day we got there but then it started clearing up. They also need to add another garbage can in the pool area on the northside. By the north gate.

By on Mar 30, 2022

Review comment responded on Apr 6, 2022

Thank you for sharing your thoughts with us, Heidi. We appreciate the time you've taken to leave us your feedback. Hearing our guests' suggestions are extremely important to us. With that being said, we'll be sure to look into your concerns moving forward. We want to make sure those missteps​ are erased for our future guests. Once again, we appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know. Have a great day!

5
Everyone

By on Jan 27, 2022

5
Partner Couples

It was ok. I enjoyed my stay there.

By on Nov 12, 2021

Review comment responded on Nov 13, 2021

Thank you for this excellent rating, Frederick! We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hyatt Place Phoenix/Mesa! We'd love to host you again someday for yet another unforgettable visit.

4
Everyone

By on Oct 27, 2021

5
Family

The nicest Hotel we have ever stayed. friendly staff, and large rooms.

By on Sep 30, 2021

Review comment responded on Sep 30, 2021

Thank you for the great rating, Randy! We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hyatt Place Phoenix/Mesa! We hope you plan on staying with us again soon! We're looking forward to your next visit! Have a splendid day!

5
Family

Close to everything

By on Aug 29, 2021

Review comment responded on Aug 29, 2021

Thank you for the perfect rating, Frank! We are very pleased to hear that you had a wonderful stay at Hyatt Place Phoenix/Mesa. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon! Thanks again! Have a great day!

5
Family with small children

This hotel was really family friendly. We enjoyed the room space and the pool/ hot tub! The grab and go breakfasts were awesome, not just cold items.

By on Aug 24, 2021

Review comment responded on Aug 24, 2021

Thank you for the lovely review, Johnica! We are very proud to hear about the wonderful stay you had at Hyatt Place Phoenix/Mesa. It is great to hear that you found our accommodations and amenities to be so agreeable! We hope you plan on staying with us again soon as we'd love to share another great experience with you. Thanks again! Have a wonderful day!

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