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Best Western Plus Gilbert/Mesa

2.5 star property

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Photo gallery for Best Western Plus Gilbert/Mesa

Food and drink
Lobby
Premium bedding, desk, blackout drapes, iron/ironing board
Combined shower/tub, designer toiletries, hair dryer, towels
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
1563 S Gilbert Rd, Mesa, AZ, 85204
  • Golfland Sunsplash
    ‪3 min drive‬
  • Mesa Arts Center
    ‪7 min drive‬
  • Arizona State University
    ‪12 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪20 min drive‬

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Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Mesa

Best Western Plus Gilbert/Mesa is located within a few miles (5 km) of Hale Centre Theatre and Gilbert Farmers Market. This 115-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Golfland Sunsplash - 3 min drive - 3.1 miles
  • Mesa Arizona Temple - 6 min drive - 3.8 miles
  • Mesa Arts Center - 7 min drive - 4.2 miles
  • Mesa Convention Center - 7 min drive - 4.5 miles
  • Arizona State University - 12 min drive - 11.0 miles

Getting around

  • Gilbert Road / Main Street Station - 3 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 20 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Black Rock Coffee Bar - ‬9 min walk
  • ‪Black Bear Diner - ‬19 min walk
  • ‪Wendy's - ‬17 min walk
  • ‪Burger King - ‬10 min walk

About this property

Best Western Plus Gilbert/Mesa

Timezone: America/Phoenix Set in a prime location of Mesa (AZ), Best Western PLUS Mesa puts everything the city has to offer just outside your doorstep. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour front desk, facilities for disabled guests, express check-in/check-out, Wi-Fi in public areas, car park are just some of the facilities on offer. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like non smoking rooms, air conditioning, wake-up service, desk, alarm clock. Entertain the hotel's recreational facilities, including hot tub, fitness center, outdoor pool. Best Western PLUS Mesa combines warm hospitality with a lovely ambiance to make your stay in Mesa (AZ) unforgettable. West Mesa
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Refrigerators, microwaves, and coffee makers are also available.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free RV/bus/truck parking on site
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 480 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Jaffotel
Jaffotel Hotel
Jaffotel Mesa
Jaffotel Mesa Hotel
Best Western Plus Mesa Hotel
Best Western Plus Mesa
Hampton Inn Phoenix/Mesa Hotel Mesa
Hampton Inn Mesa
The Jaffotel Mesa Hotel
Best Western Plus Mesa Mesa
Best Western Plus Mesa Hotel
Best Western Plus Mesa Hotel Mesa

Frequently asked questions

What's there to do around Best Western Plus Gilbert/Mesa?

This hotel is located in Mesa, close to Golfland Sunsplash, Mesa Arts Center, and Sloan Park. You'll also find Hale Centre Theatre and Gilbert Farmers Market within a short drive.

Is there parking available at Best Western Plus Gilbert/Mesa?

Yes, self parking is available for a surcharge. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Best Western Plus Gilbert/Mesa feature a casino?

No, Best Western Plus Gilbert/Mesa doesn't have a casino.

Will I find an indoor pool at Best Western Plus Gilbert/Mesa?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Best Western Plus Gilbert/Mesa?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an outdoor pool and free breakfast.

Are there hot tubs at Best Western Plus Gilbert/Mesa?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western Plus Gilbert/Mesa have a restaurant that serves breakfast?

Best Western Plus Gilbert/Mesa offers free buffet breakfast each morning though there is no restaurant.

Will Best Western Plus Gilbert/Mesa allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Gilbert/Mesa though service animals are welcome.

Does Best Western Plus Gilbert/Mesa have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Best Western Plus Gilbert/Mesa?

The closest major airport to Best Western Plus Gilbert/Mesa is Mesa, AZ (MSC-Falcon Field Municipal), which is 8.4 mi away (12 minutes by car). Another top airport is Chandler, AZ (CHD-Chandler Municipal), which is located 19.3 mi away (23-minute drive).

Are there rooms with balconies that I can book at Best Western Plus Gilbert/Mesa?

No, at Best Western Plus Gilbert/Mesa, there aren't any guestrooms that list a balcony.

Best Western Plus Gilbert/Mesa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 361 out of 999 reviews
Rating 8 - Good. 328 out of 999 reviews
Rating 6 - Okay. 145 out of 999 reviews
Rating 4 - Poor. 94 out of 999 reviews
Rating 2 - Terrible. 71 out of 999 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Create staff. Had a late check in and they were very accommodating
Stayed 3 nights in Aug 2022

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, room comfort

Comfortable stay

Older but they’re remodeling. Our room wasn’t yet updated. Thin blanket so ask right away for extra if you want to be warm.
Stayed 1 night in Jul 2022

2/10 Terrible

Tory

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived and the female clerk was out side in a car........with someone....she was rude and no one else was here abandoned pool was green she left back to her car before we even got our luggage out the room is terrible tub filthly went to complain no one in hotel front desk anywhere we just went upstairs locked door leaving at first light..I want a refund have not slept
Stayed 1 night in Jul 2022

4/10 Poor

Isaac

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good. I didn’t trust the check in staff. The pool was closed and I was told it had been closed for over a month. The website wasn’t updated. Hallways were dirty and shower had chips in it
Stayed 2 nights in Jun 2022

2/10 Terrible

chance

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool does not work. Druggy people hang around hotel.
Stayed 2 nights in May 2022

8/10 Good

Veronica

Traveled with partner
Liked: Cleanliness, staff & service
Breakfast was great. The staff is beyond pleasant, friendly and helpful. The pool was under renovations and it was clearly posted and that was fine. The bathroom was clean but the bathtub needs improvement.
Stayed 2 nights in May 2022

8/10 Good

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

2/10 Terrible

Joan

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was obnoxiously hot with air conditioning set point of 61; checked out after an 1 hour. Room smelled bad (421); shower hard to operate something wrong; sink faucet only had hot water. Aweful experiment. Also waited 20 minutes to check in
Stayed 1 night in May 2022

6/10 Okay

Debra

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Wings and bar next door had a shooting. If we hadn’t gotten delayed in getting backtothe hotel that evening we would’ve been walking through the parking lot when the shooting was going on. Sink faucet loose only a small stream of water would come out, no shower curtain—had to ask cleaning staff for one (they were helpful). Front desk clerk kept yawning whole time we were checking in even after we commented.
Stayed 2 nights in May 2022

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old. Our room #220 had a huge stain on the carpet and the air conditioner unit made so much noise it was hard to sleep. Also, the TV did not work someone had to come and fix it. We did not have a mirror in our room but my sister’s room did but her room did not have towels or TP. There were also paper signs on the elevator that the pool was under construction but the website did not mention this when we booked the rooms. The hotel is next to a restaurant and the outside parking lot is poorly kept.
Stayed 3 nights in May 2022

10/10 Excellent

Annemarie

Traveled with partner
Front desk was helpul and efficient. Everything was nice/ clean. They could use some new carpeting
Stayed 2 nights in May 2022

2/10 Terrible

Gyanendra

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property is in a terrible condition. The carpet in the entire building is so old and dirty that if you walk bare feet, feet gets black dirt.
Stayed 2 nights in May 2022

6/10 Okay

Charlaine

Traveled with family
Stayed 2 nights in May 2022

8/10 Good

jeri

Traveled with family
Liked: Staff & service, amenities
The parking lot was well lit.
Stayed 2 nights in Apr 2022

8/10 Good

Gwendolin

Liked: Cleanliness, staff & service, room comfort

Doors dragging, walls sagging.

The walls around bathroom seem to be shifting inside and out. Doors dragging on the floor.
Stayed 1 night in Apr 2022

8/10 Good

Alyssa

Liked: Staff & service, amenities
Stayed 1 night in Apr 2022

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Naomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and quiet
Stayed 1 night in Apr 2022

10/10 Excellent

brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Staff friendly. Breakfast bar very good.
Stayed 1 night in Apr 2022

10/10 Excellent

Faith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was convenient to the venue we were visiting, Antique Wedding house. It was right near freeway and didnt hear road noise from our room.
Stayed 1 night in Apr 2022

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

disappointed

The staff were great, breakfast was good. As far as the room, the tub and bathroom floor was extremely slick, there was not a non slip matt for the tub. Our bathtub backed up when room next door used their tub. The hotel was so noisy we didn't get much sleep at all. Bed was comfortable and the room had fridge and microwave which is always nice.
Stayed 1 night in Apr 2022

8/10 Good

Richeanne

Traveled with group, Traveled with family
Liked: Staff & service, room comfort

Nothing fancy

Hotel is worn down. The bathtub and shower need to be renovated. The sink and mirror too high for my 7 year old to use. Microwave and fridge was good. Closet seemed iffy since the door automatically swung closed when opened and hidden behind the mirror of a door. I didn't want to forget anything inside it since it seems like it's just a mirror. The beds could use mattress upgrades to a pillow top. The carpets were grungy. The walls had touch up paint spots that were either a different color or the finish was wrong. We asked a couple weeks ahead to stay on the same floor as a teammate and they couldn't accommodate. Pool was cold, spa was broken and cold. We didn't try the breakfast. The staff was very helpful when we needed towels and a luggage valet.
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The area felt safe and convenient. the room was clean and okay, but the beds weren't comfortable in my opinion. The service was great as well as the room service. The continental breakfast was delicious.
Stayed 2 nights in Apr 2022

6/10 Okay

Melissa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Pleasant staff, but the room missed the mark.

Staff was very nice and pleasant. The room only had two towels, carpet was very stained and beds were not very comfortable. The sink didn’t have much pressure, and the shower drained slowly, the drain looked like it was full of gunk. YUCK! Also the ice makers weren’t working on two floors, then the other floors ran out of ice! The hot tub was also more of a cool tub. Warmer than the pool, but not by much.
Stayed 4 nights in Mar 2022

8/10 Good

Rae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine for an overnite
Stayed 1 night in Mar 2022