The Graham & Co.3.0 out of 5.0
Recent guest reviews
I really liked this hotel - summer would be the ideal time for a stay so you can take advantage of their pool, outdoor space, bikes and firepit. We were here for a rainy, chilly weekend. The Den is a cool communal space which is kind of necessary because there isn't anywhere to sit in your room really, except the bed. The complimentary breakfast is great - fruit, yogurt, local baked goods and bread, hard boiled eggs. I will say a toaster would be nice for the bread, and the coffee could use a LOT of improvement (we were really surprised by how poor it was but loved the variety of different milks). The room itself was cute but bare bones and same goes for the bathroom, which had a mildew smell. Perhaps a candle could fix that? Overall we'd definitely come back but not for full price. It's a great place to stay with a bunch of friends.
We love this place to relax and disconnect from the city. The room is nice with wood elements and we love the den to chill and hang out next to the fireplace. Location is great too in lovely Phoenicia. Highly recommend.
The new owners (who took over in Fall 2018) are wonderful and seem determined to give guests a delightful experience. I would say they're succeeding. We've stayed twice--with our dog--and could not have been happier with the service, the room, or the lovely grounds. I can only imagine how great this place must be in the summer (our stays were in the late winter and early spring). The renovations and new decor have really transformed this place is all the best ways. The rooms do not have TVs, which wasn't an issue for us, and our kitchenette had all the amenities we required. The place has a wonderful, laid-back feel and I can easily imagine how nice it would be to roll into town, check in, and lounge around the fire pit after a long drive from the city. A great option for the Phoenicia area.
A local beer was offered on arrival by a laid-back local, setting the mood for the weekend. The venue is in the Catskills, where nature and a pleasantly slow pace come together to form beautiful moments and vistas, much like the hotel. The gathering spaces are well appointed, without the appearance of trying too hard. The color palette includes a distinctly worn-wood brown, black and poolside blues, with little touches making the venue shine. Highlights include complimentary bikes, a beautiful breakfast buffet, proximity to the town, weekend campfires, a photo friendly teepee, badminton on the lawn, donut rings in the pool and hammocks made for afternoon lounging.
we had high hopes for our stay at the Graham & Co. -- it seems to always sell out for summer weekends so we booked an august weekend the previous december. But our stay fell way short of what we expected across all important areas... Hospitality The staff was un-helpful (we assumed the giant sign behind the front desk that says "don't bother me, I'm local" was meant to be ironic but it turned out to be sincere..). We were never even greeted -- there was a sign on the front door that said which room was ours and that was it. How about a bottle of water? Nope. Room Really bad -- a renovated motel room but with a hipster aesthetic that is about 8 years past its prime (i.e. not cool anymore). There was carpet and it felt dirty. We had one of the private rooms. Some of our friends stayed in the "bunk house" which was even worse. Like a gross motel 6 hostel for well north of $200 / night. Amenities The pool was decent but the rest was pretty disappointing. We were looking forward to the camp fire but the person at the front desk wouldn't set it up saying it was too damp even though the skies were clear before ultimately relenting and building the fire. They also price gouge for things like tooth brushes (I think they were charging $7 for something that's usually free in a hotel that costs this much..). The wifi was really spotty which was fairly annoying since there's no cell service. Main takeaway - #1 it's not a hotel. It's a motel. #2, don't believe the hype or be fooled by nice instagram photos. Not worth $250 a night at all (is any motel?) -- the owners are laughing all the way to the bank. Next time I go to this area I plan to try the Emerson Resort which has the same amenities (nice campfire, pool) but looks way nicer and clean.
Very friendly, helpful staff. The room we reserved did not have AC, which my friend needed as she has asthma. They changed us to a bunk house room with AC. However, that room was tiny, with the bathroom down the hall. We were the only ones in the bunk house, so it was tolerable. Location is good, easy walk or bike (they are free) to town. Pool is nice, and we enjoyed the bonfire at night.. This is an older motel that was re-done by some artsy people, so if you prefer design over comfort, this may be enjoyable for you. They list free breakfast on the website, but they only serve it Sat/Sun. Not a great value.
The Graham & Co is a great place to stay in Phoenicia. Around a dozen rooms, smartly updated in 2013 from an old motor lodge so retains some rustic charm but has great toiletries, details and wifi. Reception area has coffee, fruit, nuts in the morning. There's a fire pit at the picnic tables and another with seating area beyond the swimming pool. Or you can rest in a hammock under the trees! Located near one end of Main Street, you can borrow a bike or walk to restaurants, shops, hiking trials or tubing. Highly recommended and will definitely make a return visit.
We booked a room eight months ago for a wedding. Our room was tiny and the rug was dirty. It reminded us of $20 motels we stayed in 50 years ago. No television and no refrigerator. There was internet service but it was sporadic. For $235 per night we expected much much better. My wife brought food back to the hotel from two meals. The reception person told her to leave it in the Den, a small shack around 60 feet from our room even though there was a refrigerator in the Reception building. The next day I noticed the Den refrigerator was empty. The reception person gave me a perfunctory “I am sorry”. Another person working there then said that a bear had entered the Den, broken into the Refrigerator and took the food. That person also gave a perfunctory “I am sorry”. Was there a sign anywhere about bears? No. Did the hotel orally warn us about bears being in the area? No. So the bear broke into a presumably closed building just 60 feet from our room. The breakfast was very nice as was the swimming pool area. Worth $235 a night? No Would we recommend this place? No. The other wedding guests concur.
Whe we first arrived at this little hotspot we were a tiny but daunted by its quiet verging on cold (in style and staff) reception. That colour scheme of the room seems to centre itself around grey and the people round the pool all looked like they were in moods with each other BUT once evening hit and we'd hired the complimentary bikes and had a swim and settled round the communal bonfire things definitely felt friendlier and cosy and possibly the nicest time of all was waking up and leaving our bedroom door ajar with sun coming streaming in and the sound of people tottering over to the reception hut for coffee. It was truly totally chilling out and lovely. Slight problem with the lack of tempting eateries - we did venture to the Pheonix Diner which was great but not the best diner in the world (much prefer not to have modernisations on diner classics) but there was a full working kitchen in our room so you can knock up your own picnic or supper. And such a shame that the fabulous old fashioned drug store was closing down as we there - managed to snap up some 1970s watch straps before it did. There is a fantastic vintage shop called the Mystery Spot to browse in and we were desperate to do the railroad attraction but that seemed to have closed down as well! So basically take a lot of books and just hang out and enjoy. I like that they've kept some of the character of the rooms and I think the bathrooms may have the original features which I really appreciate but it could just do with a little more warmth to it and it would be perfect. (I have put that we travelled in 2017 but I actually think it was 2016 and I just forgot to trip advise at the time so am catching up!) p.s. nice little gift shop!
Love the place. So cute and we enjoyed the simplicity of it. Location is fab and it's a really good base for Catskill exploring. BUT - I just wish the service was a bit ... nicer. The guy there was so cold. He wasn't rude per se, but a smile goes a long way. It just made everything feel a bit unwelcoming.
- Steps from Catskill Mountains
- Free continental breakfast on weekends
- Free in-room wired Internet
- Free parking
The Graham & Co. places you next to Catskill Mountains and within a 15-minute walk of Empire State Railway Museum. This 19-room, 3-star motel welcomes guests with conveniences like free breakfast, free self parking, and a seasonal outdoor pool.
Free continental breakfast is included with your stay and awaits you each morning from 8 AM to 11 AM.
Guests can expect to find free wired Internet.
The Graham & Co. offers free WiFi in public areas and a seasonal outdoor pool. You can take advantage of free parking if you drive. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area.
Reviews from Trip Advisor
% of guests recommend this hotelTotal of null reviews