Located in Phnom Penh City Centre within a short walk of Royal Palace, New York Hotel is within a mile (2 km) of other popular sights such as Riverside. This 69-room, 3.5-star hotel has 2 restaurants along with conveniences like free in-room WiFi and free self parking.
What's nearby
Central Market - 5 min walk - 0.3 miles
Sorya Shopping Center - 5 min walk - 0.3 miles
Orussey Market - 7 min walk - 0.4 miles
Royal Palace - 12 min walk - 0.7 miles
National Museum of Cambodia - 14 min walk - 0.8 miles
Getting around
Phnom Penh Railway Station - 12 min walk
Techo Intl. Airport (KTI) - 47 min drive
Restaurants
Angkor Duck Noodle - 7 min walk
Laodifang Restaurant - 4 min walk
Lucky Burger - 3 min walk
Capitol Restaurant - 5 min walk
Haiyoulai 好友来潮汕餐厅 - 4 min walk
About this property
New York Hotel
New York Hotel features free WiFi in public areas, a conference center, and a 24-hour business center. You can take advantage of free parking, along with an airport shuttle (available on request) for USD 15.00 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, access to locker space, and luggage storage. Additional amenities include coffee/tea in a common area, laundry facilities, and a banquet hall.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include fireplaces, minibars, and electric kettles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight on request
Free secured, uncovered self parking on site
Limited onsite self parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 for adults and USD 3 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Free daily manager's reception
Restaurants on site
New York
Things to do
Bicycle rentals
Family friendly
Laundry facilities
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
24-hour business center
Conference center (380 square feet of space)
Meeting room
Outdoors
On a lake
Spa
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Smooth flooring in public areas
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
8 floors
Banquet hall
Built in 2017
Smoking not allowed
Victorian architecture
Room amenities
Bedroom
Blackout drapes
Down comforter
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)
Select Comfort mattress
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Electric kettle
Free bottled water
Limited room service
Minibar
More
Air conditioning
Desk
Fireplace
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
This property doesn't allow pets or service animals
Children and extra beds
Rollaway/extra beds are available for USD 15 per night
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately USD 5 for adults and USD 3 for children
Airport shuttle fee: USD 15.00 per vehicle (one-way, maximum occupancy 3)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 15 per night
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Check-in: 2 PM
Check-out: noon
Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher.
Additional information about polices, regulations, and more:
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.
Property is also known as
New York Hotel Phnom Penh
New York Phnom Penh
New York Hotel Hotel
New York Hotel Phnom Penh
New York Hotel Hotel Phnom Penh
Frequently asked questions
Are free cancellation options available at New York Hotel?
New York Hotel provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.
How much does it cost to stay at New York Hotel?
As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at New York Hotel on Mar 12, 2026 start from $28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What's there to see near New York Hotel?
This hotel is situated in Phnom Penh City Centre within a short 14-minute walk of Royal Palace and also 19 minutes on foot from Riverside. You'll also find Central Market and Orussey Market less than a mile away.
Will I be able to park at New York Hotel?
Yes, secured self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.
Is there a spa at New York Hotel?
Spa services at the hotel include Thai massages.
Does New York Hotel have a casino?
No, New York Hotel doesn't have a casino.
Will I find an indoor pool at New York Hotel?
No, there is no indoor pool at this hotel.
What will couples enjoy most about a stay at New York Hotel?
This lakeside hotel offers many amenities for couples, including a fireplace as well as a bar and 2 restaurants.
Are there hot tubs at New York Hotel?
No, there isn't a spa tub at this hotel.
Does New York Hotel have a restaurant that serves breakfast?
Yes, New York Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.
Does New York Hotel allow pets to stay for free?
No, pets and service animals aren't allowed at New York Hotel.
Does New York Hotel have connecting rooms?
No, this hotel doesn't feature connecting guestrooms.
What is the closest airport to New York Hotel?
The closest major airport to New York Hotel is Techo Intl. Airport (KTI), which is 15.7 mi away (47 minutes by car).
Are there rooms with balconies at New York Hotel?
No, there aren't any guestrooms with balconies at New York Hotel.
New York Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 65 out of 167 reviews
10 - Excellent
65
Rating 8 - Good. 60 out of 167 reviews
8 - Good
60
Rating 6 - Okay. 27 out of 167 reviews
6 - Okay
27
Rating 4 - Poor. 8 out of 167 reviews
4 - Poor
8
Rating 2 - Terrible. 7 out of 167 reviews
2 - Terrible
7
8.2/10
Cleanliness
8.4/10
Staff & service
6.8/10
Amenities
7.8/10
Property conditions & facilities
Reviews
6/10 Okay
Christopher
Traveled with group
Dec 9, 2025
Liked: Cleanliness
The bathroom was horrible, the bathtub was not attached securely water ran down the sides and front as nothing was sealed and flooded the bathroom floor and made is extremely slippery. I had to use several towels to dam up the tub to try to keep the floor safe to stand and walk on. I did tell the front seat but I don’t think they understood me.
The breakfast was subpar limited selection the food choices were not my choice the staff was friendly.
Christopher
Stayed 3 nights in Nov 2025
6/10 Okay
Christopher
Traveled with group
Dec 9, 2025
Liked: Cleanliness
It was okay
Christopher
Stayed 3 nights in Nov 2025
10/10 Excellent
BRIAN
Nov 22, 2025
BRIAN
Stayed 1 night in Nov 2025
8/10 Good
Yadirell
Nov 20, 2025
This is excellent value based on what you paid for.
Yadirell
Stayed 7 nights in Nov 2025
4/10 Poor
Phanny
Traveled with family
Aug 2, 2025
Disliked: Cleanliness, staff & service, amenities
Location was very nice but staff was very rude and disrespectful. The towel was stained with blood and dirty very dirty
Accommodations were ok
Worst hotel I have stayed in Phnom Penh. Only
Plus is the location. Stayed there for 1 night and I was thankful it was just one night. Dark room with bare minimum lighting. No kitchen. Rude front guy. Asked him for one phone call and he said it will cost me money. Asked for heating up food (no microwave in the hotel). Air conditioning close to none. No hot water. Worst experience ever. Charge 40$ for the night. Got 10 time better hotel for 20$ a night, with everything and get service. Would not recommend whatsoever. Asked hotel staff for help and they literally said no English and moved along.
We had booked 3 rooms and each room was spacious and modern looking, AC was working properly. We arrived a little early and the hotel was so accommodating to our early arrival. We did request extra towels the second night we were there and the hotel said they ran out, and never updated us. Other than this minor incident our stay was enjoyable and pleasant. Good place for family, quiet neighborhood not a party scene.
The rooms were super clean and comfortable, the breakfast was great, we loved staying here.
We did look around for a pool though, and were disappointed as this was mentioned on the site. No pool... this just needs updating.
The hotel was so badly kept that upon arrival at the hotel main entrance address, the taxi driver informed me that the hotel was vacant and closed. Windows, building, sidewalks etc were all unclean. Found a side entrance after seeing someone inside. Was told that there were ten guests in the entire hotel. Spiderwebs, dirt, dust, everywhere. Photos on Expedia are not exactly fake but there is an apparent 10-year time gap from when the photos were taken and the present. Very few lights at the hotel and almost no air conditioning. Furniture in lobby extremely tattered and torn. I waited in the lobby while searching for another hotel. Sadly refund was no longer available. Expedia should find a better way to check on their listings.
Water system is very bad. Water leaked out from the wall. I have to water for 15 minutes each time before hot water comes out. Window at the back not secure. Anyone can walk into the room next door.