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This hotel features nice large suites with a living room/kitchen, separate bedroom and separate bathroom. There was even a screen porch off the living room which would have been nice to sit on if it had actually been warm enough when I stayed. The hotel is very close to the road, but the door to the porch blocked out most of the road noise. The bedroom is nicely located away from the road, so there’s no traffic noise while trying to sleep. There was a strange dripping noise however. I checked all of our faucets and none of them were dripping
My husband and I stayed one night. Condo style hotel. One bedroom, kitchen, living room with electric fireplace. Clean room, king size bed very comfortable. Some living room furniture was thread bare and needs to be replaced. Screened patio is a nice addition but needs a good cleaning. All one bedroom units are about 2 feet below street level which made it a bit noisy on the porch. Room smelled of moth balls that was mentioned in a trip advisor review 4 months ago which is unfortunate. Don’t miss the Mushroom house tour. Whole neighborhood of hobbit style houses. Charlevoix is a cute town that is easy to get around and a must see if you are in the area.
First time staying here and we will be back. Really appreciate that pets are allowed. As our dog is getting up in years we find it’s less stressful if we bring her along and it was a relief to find such a nice place to stay that allows pets. Great experience with everything. Staff, location, room, pool and fitness room were all wonderful. We had the pleasure of staying here four nights and loved every minute.
The location and patio are great. Cute furnishings. They allow pets with a small deposit. They are remodeling but noise was minimal and workers were polite. We stayed in 110. It definitely needs updating. It was very dusty, maybe it hadn't been rented in awhile. Some of the dishes were dirty but put away. The staff does not wash dishes during your stay. The extra blanket had cigarette holes in it. Reception and pool closes early (6pm). We ran out of toilet paper and lightbulbs blew and we had to figure it out on our own. We also didn't have a telephone (they weren't sure where they were kept) and the room got no service on cell phones but there is Wi-Fi. The upside is the let us have our pets & the fridge & fireplace. They should adjust price on this room.
Had the pleasure of staying at Pointes North Inn this weekend for first time. What a great experience from making the reservation through our departure. Room was great, clean and you can tell the place is well cared for and there is a sense of pride. We would definitely stay again and recommend to family and friends.
love the location of this hotel. Can't beat it. Have stayed 3 times. Wish they had full size refrigerators. A bit noisy from the street traffic, but since it is on the main drag, that is to be expected. Staff is wonderful and we love Charlevoix. This stay we were there for a week in a one bedroom on the main floor. Will certainly be back
Not impressed with this facility. Office and continental breakfast did not open till 9am and the breakfast offering was meager to say the least. Room needs updating. And guests are asked in the paperwork to carry out their garbage to the dumpster.
Matt and Ruby were very helpful with sight-seeing and gave a great feel for the area. Great location, room size, service. Air conditioning in bedroom woefully inadequate. Small bathroom, very small toilet stall, small shower. Please remove the hot tub for more room. Electric needs major upgrade. Breaker blows with hair dryer and AC on same circuit.
Loved room 205! It has been recently renovated with a modern, albeit a bit small, kitchen. But, it has all the necessities for cooking meals. The loft upstairs is very quiet; the main bedroom is a tad noisy when people come/go in the hallway. The location was superb--downtown Charlevoix is just outside and Lake Michigan is right behind the inn. Also, the manager, Matthew, actually bought us some gluten-free bread for the daily continental breakfast! The reason I didn't give a rating of 5 is that it's a bit overpriced since there is no water view. (Oh, and if you're into swimming, the small pool will disappoint.)
We stayed at Room 105 and had no complaints. The staff was very competent and friendly. But don't think this is some luxury condo. It is basically a one bedroom hotel room with a tiny, tiny kitchenette with few utensils. The fridge was particularly small. The location was great for easy walking access to downtown, but that also means it's right next to a busy street. The screened in patio is nice, but about 30 feet from cars and trucks going by. This is not a relaxing place to stay, but that is caused by the near downtown location. The room was quiet for sleeping at night. The hotel design is weird because all of the room air conditioners vent into the enclosed hallway right outside your room. The made the hallway oppressively warm. And you didn't want to open the patio door because of the car noise on the street. So assume you will use AC the whole time, even with perfect evening weather-wise. Nothing wrong with the place at all-- just accept it for what it is. Not great and not bad.
Pointes North Inn places you within a 5-minute walk of popular attractions such as Charlevoix Beach and Charlevoix Circle of Arts. This 20-room, 3.5-star condo building welcomes guests with conveniences like an outdoor pool, an indoor pool, and free in-room WiFi.
Each condo is individually decorated and features a balcony or patio and space to spread out with a living room. A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. Other standard amenities include a microwave, a coffee maker, and a phone.
Pointes North Inn features an indoor pool, an outdoor pool, and a fitness center. A stay here includes free parking. Front-desk staff can assist with luggage storage and tours/tickets. Additional amenities include free WiFi in public areas, conference space, and a business center.