Quality Inn National Fairgrounds Area2.5 out of 5.0
Recent guest reviews
Rooms were nice. Decent pool. Comfy beds. Breakfast was okay, not great. I liked having refrigerators and microwaves in the room. I liked the idea that they were pet friendly, and yet we never saw many pets around.
Room was clean but dated. Needs to be updated. The breakfast set up is not easy. The items that should be next to each other just aren't and you have to go all over the place for a simple breakfast. The selection was less than normal at a Quality inn. Service was good and friendly.
I will first say that I came with my family after evacuating Miami during Hurricane Irma. And I am grateful that the hotel was available. Also, I have to acknowledge that they were kind enough to refund me for leaving 2 days early. Breakfast was about as good as a Holiday Inn's. However, the property badly needs an update. The rooms were clean and they came every day to do room service, but the property is so dated that even if the rooms are clean, they don't look clean. The person at the front desk was not the nicest either, I found the customer service lacking. And again, I feel bad saying this because they ended up helping me. But this is a review, and I am trying to state the good and the bad as fairly as I can.
We booked thru Travelocity and my fault I did Advanced Pay. We arrived to pretty empty parking lot. Checked in and opened our door and hit with musty smell. We dropped our bags off and left to grab dinner and was gone for an hour. We can back and my daughter was going to take a shower and noticed black all over the wall under the sink (Room 110). We looked close and it was Black Mold and all over. Went to front desk and she moved us to another room and was not much better. We went and talked to the counter and told her we were leaving and wanted a refund. She looked up our reservation and found we booked via Travelocity and told us we needed to call them and they would call her and she would agree to the refund. My second mistake, I left before calling Travelocity. When we called them, they took our complaint and said they would call and our status would be emailed. The next day I got an email that said the hotel refused our refund. Yep, I am going to be telling everyone about how their rooms are. I will also be contacting their corporate offices. I do not recommend this place. It is awful!
Reserved 2 rooms and they weren't bad for one night except one of the rooms had a cockroach in the bathroom. Breakfast was average but did have fruit and also a waffle machine which the kids liked---older facility but have stayed in worst ones
Hotel is outdated and appears to be popular with anyone doing anything at the fairgrounds. This weekend was a dog show. So its pet friendly. It was an OK stay room was fairly clean. Bed was comfortable and shower was hot. Not bad for the money. Make sure if you are a smoker request a non smoking room. The smoking rooms smelled awful.
Checked in Thursday evening April 27, 2017 driving back to Atlanta from Orlando Room door lock was broken , room stunk and mold in bathroom gotta figure only one other car in parking lot at 6:30pm , instead stayed with friends nearby in Macon
Passing through on my way to TN. Convenient to,interstate but far enough away you didn't hear the traffic noise or not much traffic in that area. Was very clean and room was comfortable. Nice breakfast in the morning and friendly staff. Would stay again.
Outdated. Not really clean. Dark rooms. Still has smoking rooms. Noisy. Internet useless. TV is bad with a weird selection of channels. Only thing going for it is it's pet friendly. That's probably what keeps them in business
Clean hotel, priced okay, good location to get back on I-75, pleasant staff. Breakfast was a little disappointing. I'd probably stop here again, hopefully they'll improve the breakfast quality by then.
Reviews from Trip Advisor
56% of guests recommend this hotelTotal of 77 reviews