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North Lakes Hotel And Spa

4.0 star property
Hotel with a full-service spa, a quick walk to Penrith Castle

Choose dates to view prices

Photo gallery for North Lakes Hotel And Spa

Terrace/patio
Indoor wedding
Food and drink
Lobby
Indoor pool, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot Tub
  • Bar

Explore the area

View in a map
Ullswater Road, Penrith, England, CA11 8QT
  • Place, Penrith Castle
    ‪9 min walk‬
  • Place, Rheged
    ‪2 min drive‬
  • Place, Lowther Castle and Gardens
    ‪6 min drive‬
  • Airport, Carlisle (CAX)
    ‪32 min drive‬

Room options

View all photos for Cosy Double

Cosy Double | 1 bedroom, individually decorated, desk, iron/ironing board

Cosy Double

9.0 out of 10
Wonderful
(23 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | 1 bedroom, individually decorated, desk, iron/ironing board

Double or Twin Room

8.4 out of 10
Very good
(21 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, individually decorated, desk, iron/ironing board

Superior Double Room

8.6 out of 10
Excellent
(10 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room

Superior Family Room | 1 bedroom, individually decorated, desk, iron/ironing board

Superior Family Room

9.0 out of 10
Wonderful
(6 reviews)
  • 236 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Four Poster)

Suite (Four Poster) | 1 bedroom, individually decorated, desk, iron/ironing board

Suite (Four Poster)

10.0 out of 10
Exceptional
(1 review)
  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2

View all photos for Four Poster Suite

1 bedroom, individually decorated, desk, iron/ironing board

Four Poster Suite

  • Sleeps 2

View all photos for Family Suite

Family Suite | 1 bedroom, individually decorated, desk, iron/ironing board

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 236 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Accessible Twin

Standard Accessible Twin | 1 bedroom, individually decorated, desk, iron/ironing board

Standard Accessible Twin

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (Four Poster)

Junior Suite (Four Poster) | 1 bedroom, individually decorated, desk, iron/ironing board

Junior Suite (Four Poster)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Or Twin Room

1 bedroom, individually decorated, desk, iron/ironing board

Standard Double Or Twin Room

  • Sleeps 2

View all photos for Signature Family Room

1 bedroom, individually decorated, desk, iron/ironing board

Signature Family Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

View all photos for Signature Double Room

1 bedroom, individually decorated, desk, iron/ironing board

Signature Double Room

  • Sleeps 2

View all photos for Accessible Twin Room

Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

Accessible Twin Room

  • Sleeps 2

Family Suite

  • Sleeps 2

About the neighborhood

Penrith

Penrith Castle is a short stroll from North Lakes Hotel And Spa, and other popular attractions like Rheged are within a couple of miles (3 km). This 84-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Penrith Castle - 9 min walk - 0.5 miles
  • Rheged - 2 min drive - 1.7 miles
  • Lowther Castle and Gardens - 6 min drive - 5.6 miles
  • Ullswater - 7 min drive - 6.7 miles
  • Whinfell Forest - 9 min drive - 6.1 miles

Getting around

  • Penrith Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 91 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪The Rooster - ‬4 min walk
  • ‪Cafe St Oswalds - ‬4 min walk
  • ‪Arturo Lounge - ‬14 min walk

About this property

North Lakes Hotel And Spa

Hotel with a full-service spa, a quick walk to Penrith Castle
At North Lakes Hotel And Spa, guests enjoy a full-service spa, an indoor pool, and a gym. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
43-inch TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bathrobes. Coffee makers, ironing boards, and desks are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
North Lakes Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 16.95 to 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Penrith

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 732 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 to 19.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 15 per person, per stay and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith

Frequently asked questions

Is free cancellation available at North Lakes Hotel And Spa?

North Lakes Hotel And Spa offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What can I see around North Lakes Hotel And Spa?

This hotel is located in Penrith, a short 10-minute walk from Penrith Castle and also 16 minutes on foot from St Andrew's Church. You'll also find Rheged and Lowther Castle and Gardens within a short drive.

Is there parking available at North Lakes Hotel And Spa?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa at North Lakes Hotel And Spa?

North Lakes Spa is the hotel's spa and services include prenatal massages, body wraps, mani/pedis, and facials.

Does North Lakes Hotel And Spa include a casino at the property?

No, North Lakes Hotel And Spa doesn't have a casino.

Will I find an indoor pool at North Lakes Hotel And Spa?

Yes, this hotel has an indoor pool along with a hot tub.

Is North Lakes Hotel And Spa a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant with al fresco dining.

Does North Lakes Hotel And Spa have a hot tub?

Yes, this hotel has a spa tub.

Does North Lakes Hotel And Spa have a restaurant with a breakfast menu?

Yes, North Lakes Hotel And Spa serves a cooked-to-order breakfast for a surcharge each morning at Penrith.

Will North Lakes Hotel And Spa allow pets to stay for free?

No, pets aren't allowed at North Lakes Hotel And Spa though service animals are welcome.

Does North Lakes Hotel And Spa have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to North Lakes Hotel And Spa?

The closest major airport to North Lakes Hotel And Spa is Carlisle (CAX), which is 26.1 mi away (38 minutes by car).

Can I book a room with a balcony at North Lakes Hotel And Spa?

No, at North Lakes Hotel And Spa, there aren't any guestrooms that list a balcony.

Does North Lakes Hotel And Spa host weddings?

Take advantage of the wedding venue at North Lakes Hotel And Spa if you plan to say "I do" during your trip.

North Lakes Hotel And Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 504 out of 941 reviews
Rating 8 - Good. 301 out of 941 reviews
Rating 6 - Okay. 79 out of 941 reviews
Rating 4 - Poor. 33 out of 941 reviews
Rating 2 - Terrible. 24 out of 941 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melisa

Stayed 1 night in Jul 2025

10/10 Excellent

Azad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

John

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Overpriced. We paid £360 for 2 nights with breakfast. On arrival we had to pay a further £30.00 to use the pool area. This being an extea charge for not booking direct. So £390 in all. Our room wasn't made up on the 2nd day until gone 3pm. Used cups not, cleaned, removed or replaced. Water stains from cups not cleaned. Hardly any wardrobe hanging space. Other than that the hotel is fine, but needs better standards in respect of room cleaning. We won't use this chain again due to the additional charging to use facilities which really should be included, given the price we had already paid. Extortionate
Stayed 2 nights in Jun 2025

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay.

We had amazing check in service when we arrived. Great explanation on how to get water and milk. Nice touches in the room. Very clean and tidy. Flannel provided. Spa product's and the cutest sheep cups. Dressing gown and slippers. Thoroughly enjoyed and would return. Only downside for me was the extra charge to use the swimming pool.
Stayed 1 night in Jun 2025

10/10 Excellent

Carl

Stayed 1 night in Jun 2025

10/10 Excellent

kerli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Sion

Stayed 1 night in Jun 2025

8/10 Good

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Lake District

Stay was short arrived 11pm this time as stayed at this hotel a few times got to say I got a superb deal superior suite large room and bed very comfortable and clean and staff went out there way to make my stay pleasant and relaxed
Stayed 1 night in Jun 2025

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, again!
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 1 night in Jun 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, great service from all staff and the restaurant was excellent.
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Michael

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Quick check in which was good. Room extremely hot despite the closed curtains and fan is wasn’t pleasant. Opened the window to let some air in then you have the traffic noise from the M6. Hardly slept cancelled the second night as wasn’t a great experience. Food was expensive and bland. £21 for a dry over cooked burger with a thin slice of tomato, 2 lettuce leaves, some cheese and a slice of bacon. Staff were helpful when I explained why I cancelled breakfast and the second night. Doubtful I would stay again in warm weather.
Stayed 2 nights in Jun 2025

10/10 Excellent

Penelope

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and lovely food in the evening. Didn’t stay for breakfast as early work start.
Stayed 1 night in Jun 2025

10/10 Excellent

julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made a mistake when booking and ordered a twin instead of a double. Staff could not have been more helpful - told us to go to dinner and they moved all our luggage to a different room. Excellent customer service!
Stayed 1 night in Jun 2025

10/10 Excellent

Eamonn

Stayed 1 night in Apr 2025

2/10 Terrible

Peter

Disliked: Staff & service, property conditions & facilities, room comfort

Weary?

Yikes. Lots of kids and weird people on their way to the spa with not enough clothes on; avert your eyes or rip them out. Unable to book an evening meal on arrival, but that was a blessing in retrospect because the breakfasts were not enjoyable - food from under the hot-lights. We thought the hotel was in need of modernisation and decoraration. Nothing to do with good order, we just found it weary.
Stayed 2 nights in May 2025

8/10 Good

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient stop over Spa was overpriced limited use
Stayed 1 night in May 2025

2/10 Terrible

Ebonie

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely one night stay

Just enjoyed a lovely one night stay the hotel looks very bland from the outside but once you get indoor the decor is lovely. we paid £15 each to use the spa facilities definitely worth it we made good use of it during our stay my wife booked herself in for a massage. Room was very good lovely comfortable bed with all the amenities coffee machine, iron, ironing board, hairdryer etc. The only thing I would pull it on is the shower can become very slippy from the soap or shower gel. We didn’t have our evening meal in the restaurant but we did have breakfast plenty of choice from usual breakfast items to pancakes and pastries. Overall it was a lovely would definitely stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent overnight stay at north lakes

Second time staying at north lakes hotel and spar,short stays to see family and would highly recommend,the rooms are excellent and so are staff.Will definitely come again.
Stayed 1 night in May 2025

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