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Shap Wells Hotel

Property class: 3

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Photo gallery for Shap Wells Hotel

A traditional room with a fireplace, leather sofas, a table with tea set, and a mirror above the mantelpiece.
A riverside hotel with a stone pathway leading to the entrance, surrounded by lush greenery and a calm river.
A grand lobby with a wooden reception desk, a staircase, and a chandelier.
A room with a fireplace, a large mirror, and a leather sofa.
A bar with multiple beer taps, a variety of bottles, and a chalkboard menu.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym

Explore the area

View in a map
Shap, Cumbria, Penrith, England, CA10 3QU
  • Place, Tebay Park
    ‪8 min drive‬
  • Place, Yorkshire Dales National Park
    ‪9 min drive‬
  • Place, Lowther Park
    ‪15 min drive‬

Room options

View all photos for Traditional Double Room, 1 Bedroom, Garden View

A hotel room with a bed, two chairs, a table with a fruit bowl, a TV, and a window with curtains.

Traditional Double Room, 1 Bedroom, Garden View

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Traditional Double Room, 1 Bedroom, Garden View

A hotel room with a large bed, a sofa, a dining table with chairs, and a small table with a vase of flowers.

Traditional Double Room, 1 Bedroom, Garden View

8.2 out of 10
Very good
(34 reviews)
  • Garden view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Traditional Twin Room, 1 Bedroom, Garden View

A hotel room with a large bed, two chairs, a nightstand, and a window with curtains.

Traditional Twin Room, 1 Bedroom, Garden View

7.6 out of 10
Good
(11 reviews)
  • Garden view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Traditional Triple Room, 1 Bedroom, Garden View

A hotel room with two beds, red patterned wallpaper, and two wall-mounted lamps.

Traditional Triple Room, 1 Bedroom, Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

A hotel room with two beds, each with red and white bedding, a wooden nightstand, a small table, and a red carpeted floor.

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Traditional Twin Room, 1 Bedroom, Garden View

A hotel room with a bed, two chairs, a nightstand, a lamp, and a window with curtains.

Traditional Twin Room, 1 Bedroom, Garden View

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room

A hotel room with two beds, a desk, a chair, a television, and a small table with a magazine.

Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Basic Single Room

A neatly made bed with a patterned bedspread, a red pillow, and a white pillow.

Basic Single Room

8.8 out of 10
Excellent
(5 reviews)
  • 84 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Penrith

Shap Wells Hotel places you within a 5-minute drive of Orton Community Park and within a 10-minute drive of Yorkshire Dales National Park. This 100-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Tebay Park - 8 min drive - 6.3 miles
  • Yorkshire Dales National Park - 9 min drive - 7.9 miles
  • Orton Community Park - 11 min drive - 6.0 miles
  • Lowther Park - 15 min drive - 12.3 miles
  • Lowther Castle and Gardens - 17 min drive - 14.1 miles

Getting around

  • Penrith Station - 16 min drive
  • Durham (MME-Teesside Intl.) - 107 min drive

Restaurants

  • ‪Kings Arms Hotel - ‬5 min drive
  • ‪The Greyhound Hotel - ‬5 min drive
  • ‪Crown Inn - ‬6 min drive
  • ‪Tebay Service Station - ‬7 min drive
  • ‪Bars2u licensed mobile bar. for weddings, parties and outdoor events - ‬10 min drive

About this property

Shap Wells Hotel

Guests of Shap Wells Hotel enjoy a gym, free WiFi in public areas, and meeting rooms. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include an arcade/game room, a library, and laundry facilities.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Electric kettles, desks, and free toiletries are other standard amenities.
Recreational amenities at the hotel include a fitness center.

Similar properties

A restaurant with high arched windows offering a view of green hills. Tables are set with wine glasses and plates.
Westmorland Hotel Tebay
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  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 901 reviews
$154 nightly
The price is $185
Aug 31 - Sep 1
Total with taxes and fees
Westmorland Hotel Tebay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.50 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for GBP 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 7.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Shap Wells Hotel Hotel
Shap Wells Hotel Penrith
Shap Wells Hotel Hotel Penrith
Hotel Shap
Shap Wells
Shap Wells Hotel Penrith
Shap Wells Penrith

Frequently asked questions

Are free cancellation options available at Shap Wells Hotel?

Shap Wells Hotel offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Shap Wells Hotel?

As of Aug 28, 2026, prices found for a 1-night stay for 2 adults at Shap Wells Hotel on Sep 8, 2026 start from $142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Shap Wells Hotel?

This hotel is located in Penrith, close to Orton Community Park, Kennedys Fine Chocolates, and Shap Abbey. You'll also find Tebay Park and Great Asby Scar nearby.

Is there parking available at Shap Wells Hotel?

Yes, self parking is offered for free at the hotel.

Does Shap Wells Hotel feature a casino on the premises?

No, Shap Wells Hotel doesn't have a casino.

Is there an indoor pool at Shap Wells Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Shap Wells Hotel?

Couples staying at this hotel will appreciate amenities like a restaurant and a bar/lounge plus some guestrooms include a garden view.

Does Shap Wells Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Shap Wells Hotel have a restaurant that serves breakfast?

Yes, Shap Wells Hotel serves a full breakfast each morning for a surcharge from its restaurant.

Does Shap Wells Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Shap Wells Hotel for a fee of GBP 15 per pet, per night.

Does Shap Wells Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Shap Wells Hotel?

No, there aren't any guestrooms with balconies at Shap Wells Hotel.

Shap Wells Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 250 out of 628 reviews
Rating 8 - Good. 239 out of 628 reviews
Rating 6 - Okay. 96 out of 628 reviews
Rating 4 - Poor. 25 out of 628 reviews
Rating 2 - Terrible. 18 out of 628 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Anika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! The staffs were great and the breakfast was excellent 👌
Stayed 1 night in May 2026
Verified review

10/10 Excellent

hugh martyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a great 3 day stay, first time back since the new owners had taken over a year ago ,but it was still spot on carn't wait to go back again
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

graham

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant stay, staff and management extremely friendly, breakfast and evening meals plentiful and location ideal.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and accommodation every one was very helpful and friendly
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the red squirrels nearby. It's a nice walk and the path is well maintained. We also liked the old-fashioned lift.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like something I had only seen in movies, very special. Worth staying there to experience it
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent building retaining its original decor. Staff were friendly, food good, quiet setting with good access to main roads.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, welcoming and efficient. The food was very good. The hotel is very comfortable, well furnished and very quiet being a little remote. No outside noise and very little noise inside the hotel even with coach parties staying over. Looking forward to my next visit.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very remote so we ate at the hotel restaurant. The menu was not vast but offered enough variety to cater for most. There is a huge hotel bar and hotel reception which offers plenty of seating. Rooms are fairly basic but sufficient for an overnight stay Would use again if in the area Pretty stream and waterfall immediately outside reception.
Stayed 1 night in May 2026
Verified review

8/10 Good

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet! Sheep near the road.
Stayed 1 night in May 2026
Verified review

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities
It was clean .. hotel was very nice
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay hotel full of character with lots of little hidden areas to just sit and chill. Very remote but if looking for a relaxing time ideal place. Also had red squirrel sanctuary on site.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Diane

Liked: Cleanliness, staff & service
A quaint hotel in the middle of nowhere. Good room, friendly staff and a reasonable breakfast. Dinner was excellent.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant and comfortable stay. I only ate at the hotel one evening but the salmon fillet was delightful. All of the staff were polite and friendly whilst remaining very professional. Nevan, in particular, was remarkably calm, professional and attentive in the face of multiple large coach-parties in addition to private guests, making him a true asset to the establishment. Thanks all!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. Amazing to find a Hotel like that in the middle of nowhere. While the decor is dated, the staff and food were great. We didn’t see any squirrels- which was a bit disappointing. Great walks around the area.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast. Staff very helpful, friendly and polite. Good location and room, but lacking in a few basics found in other places, e.g. tissues,biscuits, safe, iron. Good value though and worth staying in. Recommend access from A6. Poor TV reception, no doubt due to location but presumably could be boosted.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shap Wells was an unexpected gem! The hotel was wonderfully decorated with stained glass and an “old world” feel. The room and hotel was clean and the food was excellent! The staff was very friendly and helpful. Parking space was generous and we certainly felt safe! Beautiful place to stay with an interesting history!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

LUIGI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and lovely evening meal in a historic hotel that should really be a 4 star.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic cooked and continental breakfast selection
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quaint hotel.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Fran

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet room on first floor. Friendly staff. Very clean but a bit dated (added to its charm). Adequate breakfast - cereals, fruit, toast, bacon, eggs etc, fruit juice. Very isolated from anything else so ate evening meal in restaurant. Nothing special but filling.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Thomas

Liked: Staff & service, property conditions & facilities
Really basic foods, no table service, no pride, just basic like a work canteen
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, classic oldy worldy feel to the hotel
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities
Could not have been better, hotel obviously now going place's
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
A really friendly hotel
Stayed 1 night in Sep 2025