Sunway Hotel Seberang Jaya3.5 out of 5.0
Recent guest reviews
Stayed at this hotel recently during my business trip in the mainland part of penang. Actually, i am a frequent guest at this hotel. I really enjoyed the hospitality offered. Checking in is smooth (I did a booking through apps). Front staffs are friendly. room is nice, bed and pillow is comfy. Room amenities is good, toilet is clean, interior design is nice.👍👍👍👍👍 Room rate is affordable, breakfast is good, many choices..😁😁😁 And plus point, they provided very delicious snack in each room "Ban Heang Tambun Biscuit" (Penang Native Product). Please continue providing this snack.. please... 😃😃😃😃😃 Room for improvement: My last visit is in rainy day. Hotel had a large open parking. I stop at the lobby, drop my baggage. There were no umbrella provided at the lobby that time that i can borrow (since i dont bring any umbrella). I drive my car to parking area and need to walk in rain from car to lobby. 😥😥😥 I also noticed toilet bowl had some black stain (room 1003). Perhaps room service guy can check and clean the bowl properly. 👌👌👌 I stayed in this hotel many times. There are some blue bottled water displayed beside counter since months ago (and the bottle arrangement, location etc remain the same). I think the display make your counter look mess. Serabut. I dont know why they display it there (not a free drink for hotel' guest - no one offered a bottle to me till now 😂😂😂) Overall, this hotel is highly recommended to all.
While checking in, heard this local Chinese guy complaining to the front office who claimed he has stayed in this hotel couple of months ago that the hotel has now started to charge local government tax where this tax has been charged since year 2014! It's insane to have such ignorance cheapskate hotel guest.. Anyway, as a return guest and Sunway pal member, check in is breeze and stayed at the 14th floor premier room. Room amenities are as per described in the website. Car parking is complimentary, and walking distance to the shopping mall, lots of restaurant nearby. Only setback that there isn't a Swimming pool and seem the lounge at the ground floor is closed recently.
stayed one night, overall the room was clean, new, air cond working very well, cold but just a tad noisy. slept well. bathroom was alright. free parking down side: food in the hotel is not worth the money spend, average, could get better food elsewhere. service: overall ok but was not happy with one staff attitude in the restaurant. too many people smoking just outside of the hotel entrance not a bad place for short stay.
We attended a family wedding at the ballroom and stayed 1 night on 2 Sep. A big hotel with spacious rooms. Very clean too. Breakfast was a variety and excellent service by staff in cafe. Great attention to detail and service. A very pleasant stay. Nearby mall and supermarket and surrounding shops with 7-11, 24 hrs mamak stall and Happy Mart. All within walking distance.
Refurbished rooms, contemporary interior design, gym is quite equipped. The food at the Coffee House is commendable - indeed value for money. For instance, the nasi goreng kampung served with satay, fried egg, chicken, prawns, keropok, etc cost about RM23. Mango Sago was delicious for RM13...
This hotel is excellent for business trip stay in Prai. The staff are courteous, the room is comfortable (they even give a small complimentary gift of Penang tambun biscuits to savour) and breakfast choices are many.
I have practically stayed at the Sunway more than 30 times.... I started staying here more even since they upgraded their rooms which is very cozy and comfortable.. Check in here is always easy.... Their front office people are always friendly and accommodating esp Punitha and Vatschala ( if i got her spelling right ).... I always take their club room due to i use their lounge to entertain guests and friends.... The club rooms are always in immaculate condition... The bed is cozy, pillows are good and the overall design is very nice for a business hotel... Wifi is also very stable here.... Their evening cocktails are always nice with a good variety of spread and good Chilean white wine... Faez at the lounge is a very good worker... He is always attentive and always takes care of the guest well at the lounge... I normally do not take the breakfast at the cafe because i have it at the lounge which also has a good variety.... Overall i would rate this hotel as very good.... both their staff and services rendered....
This is a good business hotel, located at a much convenient place if you need a relaxing place beyond busy traffic on mainland or even if you have business in Kulim. Looked recently renovated, rooms are very cosy as well. On a flip side, don't expect the breakfast to be nice. I would say its average.
Hotel is clean and spacious. I took the Premier sized with King bed room type. Since it is Ramadhan, the hotel prepared sahur spread for fasting Muslims. Location of this hotel is very good. Walking distance to Billion Supermarket, Sunway Carnival Mall, banks and many shophouses for food & other stuffs.
The perfect business hotel in Seberang Prai area. The wifi was stable, room and bathroom were spacious and clean. The breakfast spread was huge and the food was delicious but a bit on the spicy side. It is also located within 5 minutes walk to Sunway Carnival Mall.
Reviews from Trip Advisor
72% of guests recommend this hotelTotal of 272 reviews