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Sunway Hotel Seberang Jaya

3.5 out of 5.0

Recent guest reviews

Room ambiance and bed is great! Foods and beverages provided in the cafe also doing well. Locations of the hotel is more to suburb area yet not too far connecting to nearer city area, Butterworth and Prai. Only check out process is slower, provide easier and self service check out process.

Good facilities. Good shower. Clean room. Love the idea of walking to the nearby shops and mall. Lots of mamak restaurants. Basically, everything is within walking distance. Smooth check-in. Was given welcoming drink. Was surprised with a deposit of RM200 to be paid upon check-in. Thank god they accept credit card.

Good hotel for the value. Clean and good service, staff was friendly and courteous. Staff that would stand out is the driver I had, Sara, who drove us to work every day and anywhere else we asked him to.

Room was clean and good. Thank god I didnt met anything that can upset me. This considering me as not a fussy and into detail person. Check in was smooth. Room temperature was questionable, called the maintenance guy at 11pm, he fixed here and there (not sure what was that but he's using a device which can gauge the current temperature being blowed out from the aircon unit and it shows 16 degree) 30 mins later i didnt feel the room was at 16, Readjust our sleeping position and thankfully it works like a charm. (horizontal ways) Checked the aircon temperature as it shows room's current temperature..it's still at 22 degree Room size was good for 2 adults and 1 toddler to play the toys. Wifi acceptable, only have a problem to connect it with another device (which is not hotel's fault at all) I went out for late supper at 12++ am only to found out the lounge down there was still blasting karaoke/ shows. as someone who's staying at 6th floor, this doesnt affect us at all. Credit to the good soundproof. Interior was a bit too simple, furniture are not that modern(i'm not saying it's dated) including the cabinet but i'm sure this is not a problem for me . Play room for kids to compensate with the lack of pool might be a bonus. Parking is free if u have a room. Just give to the helpdesk, they will claim it for you. Overall: Satisfied

I am booking a club room thru Agoda, when check in, staff told me that only received the Deluxe room booking from "3rd party". I m really confuse and show her my Agoda voucher which clearly stated "club" room. Again, the officer just reply me "3rd party" instruction is deluxe , and ask me calling to ask.I with my luggage stand infront of her and tried to called several time to Agoda help line but not answerable. Therefore, I tried to ask help from her again , she show me a very inpatient face and called to the "3rd party", and again she informed me is deluxe room. I have no choice, without blocking the front desk, I choose to called Agoda by moving to waiting area, the calling used me 30 min, Agoda now needed some times for investigation. The whole process, no staff try to help me or even ask me what is the outcome, NOW, I still waiting.... I believe in "SUNWAY" brand name, however, this time I really disappointed with Sunway

Regular visit to Butterworth.3 times a year.As hotelier my self for 20years as Banquet Operation Manager in KL-currently with The Saujana Kuala Lumpur,I highly rate Sunway Hotel.Will always booking into the hotel next visit

Stayed here for 3 days and 2 nights on October 2017. The room was clean, spacious, toilet was also clean. Requested for joining room and got it. Breakfast buffet was nice. Variety of choices available. Service was also fast. Overall everything was good.

The room was okay but the cleaner didnt really clean the room. Still got some used socks in the room by previous clients. The breakfast was so-so. The receptionist name Zaidi was cold. Not really welcoming. Didnt feel welcomed there.

Room is very spacious with modern design...bed and pillows are also very comfortable.. The hotel also provides good breakfast spread. You must try their delicious crispy waffles. Located next to Sunway Carnival Mall and many shophouses. There are lots of restaurants, shops and convenience store within walking distance.

Everything as as expected. The room was comfortable, clean and airy. The food was good, wholesome and palatable. We have stayed here several times. On one occasion the breakfast was not up to par but the last couple of times the food has been very good. Having stayed at The Renaissance in Johore Bharu and the Hilton in Kota Kinabalu that are five star hotels with excellent accommodation, food and amenities then I class this hotel as being very good for the price. We shall most definitely be staying here again.

11, Lebuh Tenggiri Dua Seberang Jaya Penang

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour fitness center

Located in Central Seberang Perai within a 5-minute walk of Penang Bird Park, Sunway Hotel Seberang Jaya is within a 15-minute stroll of Sunway Carnival Mall. This 202-room, 3.5-star hotel welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi. In central Kampung Sungai Derhaka, the hotel is also close to Sultan Abdul Halim Ferry Terminal and Penang Bridge East End.


Dining

Sit down for a leisurely bite to eat at the onsite café, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

Sunway Hotel Seberang Jaya's 202 rooms are air-conditioned and provide coffee makers, free newspapers, and free bottled water. Guests can expect plasma TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include laptop-compatible safes, ironing boards, and desks.


Property features

Renovated in 2013, Sunway Hotel Seberang Jaya offers a 24-hour fitness center, free WiFi in public areas, and 10 meeting rooms. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MYR 120 per vehicle one way. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include conference space, a 24-hour business center, and express check-out.

Reviews from Trip Advisor

Trip Advisor aggregated rating

72.0% of guests recommend this hotel

Total of 289 reviews