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Hotel Palm Inn

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Palm Inn

Lobby
Exterior
Interior entrance
Breakfast, lunch and dinner served
Desk, blackout drapes, iron/ironing board, rollaway beds

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
No.4802 Jalan Bagan Luar, Butterworth, Penang, 12000
  • Place, KOMTAR
    ‪29 min drive‬
  • Place, Gurney Drive
    ‪31 min drive‬
  • Place, Penang Hill
    ‪42 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪32 min drive‬

Room options

View all photos for Superior Room, Non Smoking

Superior Room, Non Smoking | Desk, blackout drapes, iron/ironing board, rollaway beds

Superior Room, Non Smoking

  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Double Room

  • City view
  • 3745 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Business Twin Room, 2 Twin Beds, Smoking, Sea View

Business Twin Room, 2 Twin Beds, Smoking, Sea View | Desk, blackout drapes, iron/ironing board, rollaway beds

Business Twin Room, 2 Twin Beds, Smoking, Sea View

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Butterworth

Hotel Palm Inn places you 16 mi (25.8 km) from KOMTAR and 16.5 mi (26.6 km) from Pinang Peranakan Mansion. This 90-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and dry cleaning/laundry services.

What's nearby

  • KOMTAR - 29 min drive - 18.0 miles
  • Pinang Peranakan Mansion - 31 min drive - 19.2 miles
  • Gurney Drive - 31 min drive - 18.9 miles
  • Gurney Plaza - 32 min drive - 19.9 miles
  • Penang Hill - 42 min drive - 19.6 miles

Getting around

  • Penang Sentral - 7 min drive
  • Penang Intl. Airport (PEN) - 38 min drive

Restaurants

  • ‪Nasi Kandar Pokok Ketapang - ‬4 min walk
  • ‪Restaurant Bee See Heong (美時香飯店) - ‬2 min walk
  • ‪Restoran Tokyo - ‬5 min walk
  • ‪Restaurant May Fong (美芳茶餐室) - ‬6 min walk
  • ‪國嬪茶餐室 Hotel Ambassadress - ‬1 min walk

About this property

Hotel Palm Inn

Guests of Hotel Palm Inn enjoy features like free WiFi in public areas. Self parking is available for MYR 2.00 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Relax with a rainfall shower. Coffee makers, phones, and desks are also available.

Similar properties

Superior Twin Room, Balcony, City View | In-room safe, desk, blackout drapes, iron/ironing board
De Garden Hotel
Butterworth
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
7.8 out of 10, Good, 148 reviews
$37 nightly
The price is $44
Jun 28 - Jun 29
Total with taxes and fees
De Garden Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (MYR 2 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 12 for adults and MYR 12 for children
  • A restaurant

Restaurants on site

  • Palm Inn Cafe

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Stair-free path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MYR 12 for adults and MYR 12 for children
  • Uncovered self parking fee: MYR 2.00 per day
  • Rollaway bed fee: MYR 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Hotel Palm Inn Butterworth
Hotel Palm Inn
Palm Butterworth
Hotel Palm Butterworth
Hotel Palm Inn Butterworth, Penang, Malaysia
Hotel Palm Inn Hotel
Hotel Palm Inn Butterworth
Hotel Palm Inn Hotel Butterworth

Frequently asked questions

Is free cancellation available at Hotel Palm Inn?

Hotel Palm Inn offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What's there to see near Hotel Palm Inn?

This hotel is located in Butterworth, close to KOMTAR, Gurney Drive, and Gurney Plaza. You'll also find Sunway Carnival Mall and Sultan Abdul Halim Ferry Terminal within a short drive.

Is there parking available at Hotel Palm Inn?

Yes, secured parking is offered for MYR 2 per day.

Does Hotel Palm Inn include a casino at the property?

No, Hotel Palm Inn doesn't have a casino.

Will I find an indoor pool at Hotel Palm Inn?

No, there is no indoor pool at this hotel.

Is Hotel Palm Inn good for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as a restaurant and a 24-hour front desk.

Are there hot tubs at Hotel Palm Inn?

No, there isn't a spa tub at this hotel.

Does Hotel Palm Inn have a restaurant with a breakfast menu?

Yes, Hotel Palm Inn serves continental breakfast for a surcharge each morning at Palm Inn Cafe.

Will Hotel Palm Inn allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Palm Inn.

Are there connecting rooms at Hotel Palm Inn?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hotel Palm Inn?

The closest major airport to Hotel Palm Inn is Penang Intl. Airport (PEN), which is 17.8 mi away (38 minutes by car).

Are there rooms with balconies at Hotel Palm Inn?

No, there aren't any guestrooms at Hotel Palm Inn that offer a balcony.

Hotel Palm Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 92 reviews
Rating 8 - Good. 36 out of 92 reviews
Rating 6 - Okay. 22 out of 92 reviews
Rating 4 - Poor. 10 out of 92 reviews
Rating 2 - Terrible. 3 out of 92 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

AnwarRamli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth staying at this hotel, very nice & clean, good enough for a night stay
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Lali

Liked: Cleanliness
Disliked: Property conditions & facilities
All average
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

WENG TATT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay there before.

Quite happy.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
De location
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall is good
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place n reasonable price
Stayed 1 night in Nov 2019
Verified

8/10 Good

Dila

Liked: Cleanliness, staff & service
Wifi cannot be used.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it So much
Stayed 1 night in Oct 2019
Verified

8/10 Good

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 hr checkin is really convenient! The staff was really friendly as well.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to bus terminal and ferry terminal..
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, property conditions & facilities, room comfort

Good but can be better

Its nice since nearby Penang Center. But, wifi didnt work while I am there which sad
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Okey wifi slow
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice but it still can hear voice in the room
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of mosquitoes
Stayed 2 nights in Sep 2019
Verified

4/10 Poor

Haslinda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet walls, sink and stand, toilet bowl were dirty. Bidet not working well, toiletries and toilet tissue not provided. Mosquitoes all over the hotel. The hotel was in tip top Condition with breakfast under previous management. Our complaints won't be heard if done over the counter , according to staff.
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
The room is small difficult to move around No toilet roll No laundry bag
Stayed 1 night in Sep 2019
Verified

8/10 Good

Fairuz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and worth it
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Thivagharan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So awesome rooms and services
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room looks a bit smaller but still comfy... Just had a peaceful stay there
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Comfortable for stay. Its valuable for the price but need more improvement in maintaining the toilet cleanliness...other than that update the amenities like tissues upon check outs. Overall am happy n will look forward for another stay at other time..tq
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
location & no traffic jammed
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and happy
Stayed 1 night in Dec 2018
Verified

8/10 Good

Chan

Good, staff friendly
Stayed 2 nights in Nov 2018
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay at this hotel as is haunted.

The room is terrible, very bad design as no space to walk. Very dark the rooms..its like a budget hotel but worst type. Its not worth ur money. Breakfast choices, cheap low quality breakfast. Counter treatment bad as they know u have already paid them. Not OKU friendly as staircase is the only access to the lift as was told. I hear noises all night knocking on doors but no one is outside.
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

You get what you pay for.

A very inexpensive hotel. The night staff need training. The day staff very good.
Stayed 1 night in Apr 2018