Hotels on the Lake in Pembroke Pines

"I stayed one night for a Mother’s Day celebration. First, I paid extra for an ocean view room, but the view was completely blocked by palm trees, so I was never able to see the ocean, which was very disappointing. Second, the air conditioning was broken and leaking water. I called for assistance, and someone only came around 12 AM to fix it. The leaking issue was never fully resolved, and no one followed up or called to check if we needed further assistance. My recommendation is to make sure to ask detailed questions before paying extra for an upgraded room."

"Property is well maintained including rooms. There was so much people that we cannot use the pool or the beach. There is nobody checking wristbands and many did no have one. Felt there wasnt much control or security to control overcrowding. Believe the Valet parking was the worst experience. 1 hour to get in and one to get besides the high cost per night. Not sure if the overcrowdness was this weekend but for sure they lost several clients."

"It is sad because I stayed at this hotel several times before and never had any complains. This time ,my room did not have all the towels needed the first day , the hair dryer was broken , toilet seat loose from the floor , no dj on the pool which is one of the things made us come back all the time . The people from the valet parking did not understand that we want only parking for a day and they want to charge us for overnight , specially JENIFER the parking supervisor was very rude . I will start exploring other places . His hotel is not as pleasant at is used to be"