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Candlewood Suites Pembroke by IHG

Property class: 2.5

Choose dates to view prices

Photo gallery for Candlewood Suites Pembroke by IHG

A modern lounge area with a sofa, chairs, and a round table.
An outdoor patio with a grill, seating, and street lamps.
A hotel entrance with a modern design, featuring a prominent logo and the name 'CANDLEWOOD SUITES BY IHG' above the entrance.
A bedroom with a large window offering a view of a lake and trees.
A reception area with a modern design, including a reception desk, a glass door entrance, and a wooden floor.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
1127 PEMBROKE ST W, PEMBROKE, ON, K8A 8P6
  • Place, West End Mall
    ‪5 min walk‬
  • Place, Algonquin College Pembroke Campus
    ‪3 min drive‬
  • Place, Festival Hall
    ‪3 min drive‬

Room options

View all photos for Studio, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a wardrobe, and a bedside table.

Studio, 1 Queen Bed

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Queen Beds

A modern hotel room with a large bed, a desk, a chair, a television, and a window.

Studio, 2 Queen Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 415 sq ft
  • Sleeps 1
  • 1 Twin Bed

Studio Suite

  • 415 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Mobility Accessible

A modern bedroom with a wooden headboard, two bedside tables, a bed with white bedding, and two wall-mounted lights.

Studio, 1 Queen Bed, Mobility Accessible

  • 315 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

A hotel room with a bed, a desk, a chair, a wardrobe, and bedside tables.

Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Mobility Accessible

A hotel room with a bed, bedside tables, a desk with a chair, and a wardrobe.

Studio, 1 King Bed, Mobility Accessible

  • 315 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A hotel room with a bed, bedside tables, a nightstand, a desk, and a television.

Suite, 1 Bedroom

  • 415 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

A modern hotel room with a large bed, a desk, a chair, a television, and a window.

Suite, 2 Bedrooms

  • 662 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 King Bed, River View

A neatly made bed with white linens and a wooden headboard.

Studio, 1 King Bed, River View

  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, River View

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of trees and water.

Studio, 2 Queen Beds, River View

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Pembroke

Located within a 5-minute walk of West End Mall, Candlewood Suites Pembroke by IHG is within a 15-minute stroll of Riverside Park. This 86-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.

What's nearby

  • West End Mall - 5 min walk - 0.3 miles
  • Riverside Park - 8 min walk - 0.5 miles
  • Algonquin College Pembroke Campus - 3 min drive - 1.4 miles
  • Festival Hall - 3 min drive - 1.4 miles
  • Pembroke Memorial Centre - 3 min drive - 1.4 miles

Getting around

  • Ottawa International Airport (YOW) - 113 min drive

Restaurants

  • ‪Subway - ‬4 min walk
  • ‪Dairy Queen - ‬6 min drive
  • ‪Tim Hortons - ‬9 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Tim Hortons - ‬5 min drive

About this property

Candlewood Suites Pembroke by IHG

At Candlewood Suites Pembroke by IHG, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.
55-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include free local calls, hair dryers, and ironing boards. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 2026
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 20.0 per stay

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

  • Service fee: 3 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Frequently asked questions

What can I see near Candlewood Suites Pembroke by IHG?

This hotel is located in Pembroke, just steps from West End Mall. You'll also find Festival Hall and Upper Ottawa Valley Heritage Centre within a short drive.

How much does it cost to stay at Candlewood Suites Pembroke by IHG?

As of Nov 8, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Pembroke by IHG on Nov 29, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Candlewood Suites Pembroke by IHG?

Yes, uncovered self parking is offered for free at the hotel.

Does Candlewood Suites Pembroke by IHG feature a casino?

No, Candlewood Suites Pembroke by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites Pembroke by IHG?

No, there is no indoor pool at this hotel.

Are there hot tubs at Candlewood Suites Pembroke by IHG?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites Pembroke by IHG feature a restaurant that includes a breakfast menu?

No, Candlewood Suites Pembroke by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites Pembroke by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Candlewood Suites Pembroke by IHG for a fee of CAD 25 per pet, per night.

Are there connecting rooms at Candlewood Suites Pembroke by IHG?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Candlewood Suites Pembroke by IHG?

No, there aren't any guestrooms at Candlewood Suites Pembroke by IHG that offer a balcony.

Candlewood Suites Pembroke by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 37 reviews
Rating 8 - Good. 6 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 4 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were great! Totally loved the layout. Staff was very helpful. Highly recommend. Hope to stay here again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay! They took wonderful care of us. The room was spacious, clean, and the kitchenette was easily the best I’ve seen. Any time I return to Pembroke, or have friends/family looking for a hotel, I will be recommending this one. Such kind, and warm employees as well. Far exceeded expectations!
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is new and so it is clean but some
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était parfait
Stayed 1 night in Aug 2026