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Grand Hawaii Hotel

3.5 star property
Hotel in Pekanbaru with spa services and a 24-hour front desk

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Photo gallery for Grand Hawaii Hotel

Exterior
Lobby
Business Room | In-room safe, desk, rollaway beds, free WiFi
Property amenity
Coffee service

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
jl. Gatot Subroto No. 8, Pekanbaru, 28112
  • Place, Pekan Baru Mall
    ‪2 min walk‬
  • Place, Great Mosque of An-Nur
    ‪8 min walk‬
  • Place, Riau University
    ‪3 min drive‬
  • Airport, Pekanbaru (PKU-Sultan Syarif Qasim II Intl.)
    ‪10 min drive‬

Room options

View all photos for Business Single Room

Business Single Room | Bathroom | Free toiletries, slippers, towels

Business Single Room

  • 30 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Superior Room Include Breakfast

  • Sleeps 2
  • 1 King Bed

Superior Room, Room Only

  • Sleeps 2
  • 1 King Bed

Business Room Include Breakfast

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Business Room, Room Only

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Pekanbaru

Located within a 5-minute walk of Pekan Baru Mall, Grand Hawaii Hotel is within a 15-minute stroll of Great Mosque of An-Nur. This 3.5-star hotel has 101 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Pekan Baru Mall - 2 min walk - 0.1 miles
  • Great Mosque of An-Nur - 8 min walk - 0.5 miles
  • Ciputra Seraya Mall - 2 min drive - 1.4 miles
  • Riau University - 3 min drive - 1.9 miles
  • SKA Mall - 6 min drive - 3.5 miles

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 21 min drive

Restaurants

  • ‪RM Kota Buana - ‬6 min walk
  • ‪Vanhollano Bakery - ‬2 min walk
  • ‪Restaurant Anom - ‬1 min walk
  • ‪Kedai oma - ‬2 min walk
  • ‪Mie Ayam Bintara - ‬2 min walk

About this property

Grand Hawaii Hotel

Hotel in Pekanbaru with spa services and a 24-hour front desk
Guests of Grand Hawaii Hotel enjoy access to free WiFi in public areas, meeting rooms, and a business center. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include free newspapers, laundry facilities, and a garden.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have free toiletries and slippers. Other amenities include coffee makers, safes, and phones.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hawaii

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Massage

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for IDR 150000 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: IDR 150000 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Grand Hawaii Hotel Pekanbaru
Grand Hawaii Pekanbaru
Grand Hawaii Hotel Hotel
Grand Hawaii Hotel Pekanbaru
Grand Hawaii Hotel Hotel Pekanbaru

Frequently asked questions

Is free cancellation available at Grand Hawaii Hotel?

Grand Hawaii Hotel offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see near Grand Hawaii Hotel?

This hotel is located in Pekanbaru, just steps from Pekan Baru Mall. You'll also find SKA Mall and Senapelan Tunjuk Ajar Integritas Park within a short drive.

Is there parking available at Grand Hawaii Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa at Grand Hawaii Hotel?

Spa services at the hotel include aromatherapy, body scrubs, and massages.

Does Grand Hawaii Hotel have a casino?

No, Grand Hawaii Hotel doesn't have a casino.

Is there an indoor pool at Grand Hawaii Hotel?

No, there is no indoor pool at this hotel.

Is Grand Hawaii Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a bar and a restaurant.

Are there hot tubs at Grand Hawaii Hotel?

No, this hotel doesn't have a spa tub.

Does Grand Hawaii Hotel feature a restaurant that includes a breakfast menu?

Yes, Grand Hawaii Hotel serves breakfast for a surcharge at Hawaii.

Does Grand Hawaii Hotel allow pets to stay for free?

No, pets aren't allowed at Grand Hawaii Hotel.

Does Grand Hawaii Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Grand Hawaii Hotel?

The closest major airport to Grand Hawaii Hotel is Pekanbaru (PKU-Sultan Syarif Qasim II Intl.), which is 5.2 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Grand Hawaii Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or city views.

Does Grand Hawaii Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Grand Hawaii Hotel.

Grand Hawaii Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Helmut, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice,could use some maintenance.
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Could be better

Good location ; mall/supermarket and food is within the vicinity. Room is pretty worn down, visible cracks on the wall however room is clean & tidy. If you are here for work or require wifi access, this part is a huge disappointment, i am in Level 5 and connection is so poor. Breakfast wise, small choices of Indonesian food (rice/noodle/meat) in buffet style nothing more.
Stayed 2 nights in Feb 2018

10/10 Excellent

Nurul Nadhirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and convinience hotel

The hotel was amazing if you choose business room at least. The hotel really was in the middle of Pekan Baru which we can just walk to PKU Mall and Ramayana for shopping. Also, the room was really spacious and the food was really great too. The only thing that they need to improve that is please ensure all room has iron and hair dryer. We have to pay for the iron service instead which take longer time than we thought to get it done. The front desk was really helpful and also on my last day of stay, the heater was not working.
Stayed 2 nights in Sep 2017

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