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FOX Hotel Pekanbaru

4.0 star property
Central Pekanbaru hotel connected to a shopping center, steps from Ciputra Seraya Mall

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Photo gallery for FOX Hotel Pekanbaru

Exterior
Breakfast, lunch, dinner served; international cuisine
Property amenity
Bar (on property)
Indoor pool, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jalan Riau No. 147, Pekanbaru
  • Place, Ciputra Seraya Mall
    ‪2 min walk‬
  • Place, Raya Mosque
    ‪7 min walk‬
  • Place, Pekan Baru Mall
    ‪8 min drive‬
  • Airport, Pekanbaru (PKU-Sultan Syarif Qasim II Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room

Minibar, in-room safe, desk, laptop workspace

Executive Room

  • 388 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room

Minibar, in-room safe, desk, laptop workspace

Executive Room

  • Sleeps 2

Executive Room

  • Sleeps 2

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2

About the neighborhood

Pekanbaru

FOX Hotel Pekanbaru places you next to Ciputra Seraya Mall and a short stroll from other popular sights like Raya Mosque. This 225-room, 4-star hotel has a full-service spa along with an indoor pool and free in-room WiFi. It's connected to a shopping center in central Pekanbaru and also close to Pekan Baru Mall and Great Mosque of An-Nur.

What's nearby

  • Ciputra Seraya Mall - 2 min walk - 0.1 miles
  • Raya Mosque - 7 min walk - 0.4 miles
  • Senapelan Tunjuk Ajar Integritas Park - 19 min walk - 1.0 mile
  • Pekan Baru Mall - 8 min drive - 1.7 miles
  • SKA Mall - 15 min drive - 3.1 miles

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 30 min drive

Restaurants

  • ‪D’Oven - ‬3 min walk
  • ‪Food Exchange - ‬2 min walk
  • ‪Nasi Tempong Bu Indra - ‬4 min walk
  • ‪Warung Merry - ‬6 min walk
  • ‪J.Co Donuts & Coffee - ‬2 min walk

About this property

FOX Hotel Pekanbaru

Central Pekanbaru hotel connected to a shopping center, steps from Ciputra Seraya Mall
FOX Hotel Pekanbaru features a full-service spa, an indoor pool, and a gym. There's free parking, and an airport shuttle (available on request) for IDR 150000.00 per vehicle one-way. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and a business center.
Guests can expect free WiFi and LED TVs with cable channels. Bathrooms have free toiletries, slippers, and bidets. Other standard amenities include minibars, electric kettles, and safes.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: IDR 65,000 for adults and IDR 32,500 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Greens Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Free babysitting
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 17 and up, and test must have been administered no more than 24 hours prior to check-in
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rate for children aged 7 and above.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 300000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 65000 for adults and IDR 32500 for children
  • Airport shuttle fee: IDR 150000.00 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 300000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
  • Check-in: 2 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • At check-in, guests must provide a negative COVID-19 test result.
  • The negative COVID-19 test result requirement applies to all guests aged 17 and up, and the test must have been administered no more than 24 hours prior to check-in.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Tangram Pekanbaru
Fox Harris Pekanbaru Hotel
Fox Harris Hotel
Tangram Hotel Pekanbaru
Fox Harris Pekanbaru
FOX Hotel Pekanbaru Hotel
FOX Hotel Pekanbaru Pekanbaru
FOX Hotel Pekanbaru Hotel Pekanbaru

Frequently asked questions

Is free cancellation available at FOX Hotel Pekanbaru?

FOX Hotel Pekanbaru provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see close to FOX Hotel Pekanbaru?

This hotel is located in Pekanbaru, just steps from Ciputra Seraya Mall. You'll also find Pekan Baru Mall and SKA Mall within a short drive.

Will I be able to park at FOX Hotel Pekanbaru?

Yes, self parking is offered for free at the hotel.

Is there a spa at FOX Hotel Pekanbaru?

There is a full-service spa available for guests to enjoy and services include massages and mani/pedis.

Does FOX Hotel Pekanbaru feature a casino at the property?

No, FOX Hotel Pekanbaru doesn't have a casino.

Will I find an indoor pool at FOX Hotel Pekanbaru?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at FOX Hotel Pekanbaru?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does FOX Hotel Pekanbaru have a hot tub?

No, this hotel doesn't have a spa tub.

Does FOX Hotel Pekanbaru feature a restaurant that includes a breakfast menu?

Yes, FOX Hotel Pekanbaru serves buffet breakfast for a surcharge each morning at Greens Restaurant.

Will FOX Hotel Pekanbaru allow pets to stay free of charge?

No, pets and service animals aren't allowed at FOX Hotel Pekanbaru.

Are there connecting rooms at FOX Hotel Pekanbaru?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from FOX Hotel Pekanbaru?

The closest major airport to FOX Hotel Pekanbaru is Pekanbaru (PKU-Sultan Syarif Qasim II Intl.), which is 7.1 mi away (30 minutes by car).

Can I book a room with a balcony at FOX Hotel Pekanbaru?

No, you won't find guestrooms with balconies at FOX Hotel Pekanbaru.

FOX Hotel Pekanbaru Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 5 out of 14 reviews
Rating 8 - Good. 5 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Andy

Stayed 1 night in Oct 2025

10/10 Excellent

Fajrul Rizqi

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Philip

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor air cond

Don’t stay here . Hotel is quite run down
Stayed 1 night in Apr 2025

10/10 Excellent

Nanang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool and great location
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Overall good stay, could be better!

Friendly and helpful staff! Appreciate the water dispenser to reduce plastic use (bottled water). However, my room is stuffy, air-con seemed not functioning well as temperature never reach what we set, shower room is slippery and bed lights not working.
Stayed 2 nights in May 2024

6/10 Okay

Voon Chen

Stayed 2 nights in Nov 2023

10/10 Excellent

MIMI KUSTINA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping mall and eatery, very courteous staff. Excellent !
Stayed 3 nights in Sep 2023

8/10 Good

Lee Chien

Stayed 1 night in May 2022

8/10 Good

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel, near to mall.

It was good. Quality stay.
Stayed 2 nights in Jul 2017

8/10 Good

GOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice hotel. Near to amenities, shopping and food eatery. Service is good and staff friendly
Stayed 3 nights in Jul 2017

4/10 Poor

Aler, Indonesia

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Beautiful Facility Poor Services

- The Facility is Beautiful, Nice View! - People Services is poor, # Asking for single items like Tissues and toilet paper take almost one hour to deliver. # Calling front desk and they ignore your call, when you call manager on Duty phone the response is same lady at front desk. # the Cleaning boy do not clean the WC, and the waste was collected in plastic bag and leave near to the bedroom. (Provably is a give away or souvenir for us, I don't know) - Restaurant: The first day during breakfast, I hair was find in the Omelet, Provably another Give away???? # The variety of meal was limited and not many options for breakfast (We didn't try any other meal after nasty moment with the hair)

8/10 Good

Tomokazu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スリッパが使い捨てのものじゃないところが気になりますが値段が安く満足です。
Stayed 2 nights in May 2025

10/10 Excellent

Slamet

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

部屋はきれいです。

部屋がとてもきれいに掃除してあって、快適に過ごせました。朝食はちょっとイマイチ。
Stayed 1 night in Dec 2017

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