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Mercure Pau Palais Sports

4.0 star property
Hotel in Pau with a fitness center and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Mercure Pau Palais Sports

Interior
Breakfast, lunch, dinner served; French cuisine
Privilege, Double Room, 1 Double Bed | In-room safe, individually decorated, individually furnished, desk
Standard Double Room, 1 Double Bed | Pool | Outdoor pool, sun loungers
In-room safe, individually decorated, individually furnished, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
106 Avenue De L Europe, Pau, Pyrenees Atlantiques, 64000
  • Zenith de Pau
    ‪16 min walk‬
  • Hippodrome de Pau
    ‪3 min drive‬
  • Boulevard des Pyrenees
    ‪7 min drive‬
  • Pau (PUF-Pau - Pyrenees)
    ‪8 min drive‬

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Room options

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | In-room safe, individually decorated, individually furnished, desk

Privilege, Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, individually decorated, individually furnished, desk

Standard Double Room, 1 Double Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Pau

Located in Pau Nord, Mercure Pau Palais Sports is a leisurely stroll from sights such as Casino Tranchant Pau and Palais de Sports de Pau. This 4-star hotel has 84 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Palais de Sports de Pau - 12 min walk - 0.7 miles
  • Zenith de Pau - 16 min walk - 0.9 miles
  • Hippodrome de Pau - 3 min drive - 1.3 miles
  • Boulevard des Pyrenees - 7 min drive - 3.1 miles
  • Palais Beaumont - 7 min drive - 3.1 miles

Getting around

  • Artix Station - 14 min drive
  • Pau (PUF-Pau - Pyrenees) - 12 min drive

Restaurants

  • ‪Cafétéria Tempo Resto - ‬4 min drive
  • ‪Quick - ‬19 min walk
  • ‪KFC - ‬3 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Au Bureau Pau Université - ‬4 min drive

About this property

Mercure Pau Palais Sports

Hotel in Pau with a fitness center and a seasonal outdoor pool
Guests staying at Mercure Pau Palais Sports enjoy an outdoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a seasonal outdoor pool, and express check-in.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include free newspapers, safes, and desks. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: EUR 18.60 for adults and EUR 18.60 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Basse Cour

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6 meeting rooms
  • 646 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s restaurant will be closed for lunch service on Sundays.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 13 per pet, per night
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.07 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately EUR 18.60 for adults and EUR 18.60 for children
  • Pet fee: EUR 13 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Palais Hotel Pau Sports
Mercure Pau Palais Sports
Mercure Pau Palais Sports Hotel
Mercure Palais Sports Hotel
Mercure Palais Sports
Mercure Pau Palais Sports Pau
Mercure Pau Palais Sports Hotel
Mercure Pau Palais Sports Hotel Pau

Frequently asked questions

Are free cancellation options available at Mercure Pau Palais Sports?

Mercure Pau Palais Sports provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What's there to see close to Mercure Pau Palais Sports?

This hotel is situated in Pau Nord within a short 15-minute walk of Palais de Sports de Pau and also 16 minutes on foot from Zenith de Pau. You'll also find Hippodrome de Pau and Stade du Hameau within a short drive.

Is parking available on site at Mercure Pau Palais Sports?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Mercure Pau Palais Sports have a casino on the premises?

No, Mercure Pau Palais Sports doesn't have a casino.

Will I find an indoor pool at Mercure Pau Palais Sports?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

What will couples enjoy most about a stay at Mercure Pau Palais Sports?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Mercure Pau Palais Sports?

No, there isn't a spa tub at this hotel.

Does Mercure Pau Palais Sports feature a restaurant that includes a breakfast menu?

Yes, Mercure Pau Palais Sports serves to-go breakfast for a surcharge each morning at La Basse Cour.

Will Mercure Pau Palais Sports allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Mercure Pau Palais Sports for a fee of EUR 13 per pet, per night.

Does Mercure Pau Palais Sports have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Mercure Pau Palais Sports?

The closest major airport to Mercure Pau Palais Sports is Pau (PUF-Pau - Pyrenees), which is 5.6 mi away (12 minutes by car). Another top airport is Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.), which is located 25.4 mi away (24-minute drive).

Are there rooms with balconies that I can book at Mercure Pau Palais Sports?

No, there aren't any guestrooms with balconies at Mercure Pau Palais Sports.

Mercure Pau Palais Sports Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 160 reviews
Rating 8 - Good. 54 out of 160 reviews
Rating 6 - Okay. 13 out of 160 reviews
Rating 4 - Poor. 3 out of 160 reviews
Rating 2 - Terrible. 4 out of 160 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable. Very quiet. Convenient from motorway. Dinner was delicious. Good choice at breakfast.
Stayed 1 night in Mar 2025

6/10 Okay

Jane, Toronto

Traveled with partner
Liked: Cleanliness, staff & service
There were no glasses if you wanted some wine in your room. We were only given 1 small bottle of water between two people per day. And there was no creamer or milk for the instant coffee. The rooms were clean and adequate, staff friendly. But its the little things that help make the experience memorable.
Stayed 3 nights in Apr 2024

8/10 Good

Simon

Stayed 1 night in Mar 2024

10/10 Excellent

alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time at this property, it was easy to find, and a pleasant modern-looking hotel. Nice welcome from the male receptionist and quickly shown to our room, which smelled fresh, looked clean and had brilliant white bedding. Comfortable bed, The hotel has an excellent restaurant and we enjoyed 3 delicious food courses. Cannot fault this hotel, for price or comfort. Excellent American hot breakfast. Highly recommended
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Stayed 1 night in Oct 2023

2/10 Terrible

dean

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Poor staff understaffed no chef turned up as well So no breakfast absolute shambles of a hotel in a nice setting with hood facilities.
Stayed 1 night in Jul 2023

8/10 Good

john

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for Pau Horse Trials

Great hotel and staff - chosen for the proximity of Pau Horse Trials.
Stayed 3 nights in Oct 2021

8/10 Good

Paul

Stayed 3 nights in Aug 2021

2/10 Terrible

David

Disliked: Cleanliness, staff & service

Unclean in COVID pandemic, we left the hotel.

Our short stay at the hotel was disastrous. The hotel lobby/restaurant area is fine & stylish, but we encountered real problems in the rooms. The first room we were shown to had hairs all over the shower walls, left by the previous guest. It looked like it had been wiped down with a dirty cloth. We stayed during the heart of France’s second COVID wave - you expect places to be spotless as a result & standards for be increased. We asked for a new room & were given the room next door. There was the same issue in room 2 - numerous old hairs on the shower walls & streaky looking marks. There were also sticky ring marks from where mugs/cups had been left on the bedside tables. We complained again & asked for another room. Room 3 had pubes on the toilet seat & by this point we were fed up & didn’t feel confident in the cleanliness standards at the hotel. It was a consistent problem. The housekeeping manager then barged into the room unannounced while my partner was getting changed & proceed to inspect the bathroom in room 3. Picked up the pube with her hand & proceeded to shrug, as if to say - “look it’s clean now”. We were offered free breakfast, but declined & asked for a refund. We ended up having to leave the hotel & find new accommodation. This is the only really terrible experience we’ve had in a hotel. I’ve certainly never had to leave a hotel I’ve booked. The refund was gained ok, but overall the cleanliness & response was shambolic.
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice atmosphere but not outstanding

Nice rooms but not too spacious. Very noisy as close to main road and there is heavy traffic all night. Fire alarm went off every morning around 7am. Nice outside area with a small pool. Slightly overpriced for what it is.
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel but lacking charm

typical of the Mercure chain. Straight forward, nice staff but a bit of a queue at check in. Location is fine if you must stay in the area but there are nicer hotels around.
Stayed 2 nights in Feb 2020

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Ian bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Great stay, nice and close to the airport. Friendly staff and good atmosphere.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for Business Trip

Comfortable and enjoyable stay at a very friendly hotel. Best I have stayed at in Pau.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Didn’t really have the opportunity to explore the property
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and ample space for the two of us. Breakfasts were good and dinner was excellent.
Stayed 2 nights in Sep 2019

6/10 Okay

Raymond

Liked: Cleanliness
Disliked: Staff & service

For people on the move

Small rooms, but newly decorated and comfortable bed. Dinner service slow and staff a bit frantic Location not good for city visiting. Mainly a business hotel for people on the move
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Musique trop forte et inadaptée dans les espaces communs. Pas de bureau en chambre ou surface de travail. Hall bruyant avec aspirateur récurent alors que autre zone de nettoyage plus critique.
Stayed 3 nights in May 2019

10/10 Excellent

Pamela, Doncaster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our 5 star stay at the Mercure in Pau

This should be rated 4.5 stars. We stayed in a deluxe room and it was excellent it was better than we anticipated. We had a lot of space and luxury.
Stayed 1 night in Apr 2019

10/10 Excellent

JEAN DAVID

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Firat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Manon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jerome

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

J'ai eu très froid

Les chambres sont très mal chauffées 18 °c à mon arrivée et malgré le chauffauge au maximum après le repas la température est montée seulement de 1.5°c trop peu. Et le matin eau tiède dans le douche. Déplorable compte tenu du tarif
Stayed 1 night in Dec 2024

8/10 Good

VERONIQUE

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2024

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