Woodlands Hotel & Resort4.0 out of 5.0
Recent guest reviews
Expected more considering all the positive reviews. Got a room with a water leak in the floor (due to AC downstairs according to the luggage help), that looked like it hadnt been cleaned in a couple of weeks, dirty sink with toothpaste and beardtrimmings in it, dirty floor with dust scattered around, dirty bathtub/shower... Very dissapointed The toilet even had a little spider with a little spiderweb.. Not hidden away but out in the open next to the toilet.. Kinda gives me the impression this place doesnt see alot of cleaning products. And on top of all, it had a slightly unpleasant odour..... On a positive note, the staff seem very friendly, so i hope they'll fix me up a new room in the morning, hopefully that doesnt smell and that has been properly cleaned
My wife and I stayed here in April this year. The location is perfect for Pattaya, close enough to walking street but far enough too. This was my third time in Pattaya and by far the best hotel I've stayed in here. Our rooms were perfect, clean, bright, open and our room opened onto the tropical pool. The pool really need more loungers though, only a hand full around the main pool which were taken early in the day. The poolside bar was fairly expensive (even during happy hour) and the cocktail menu was poor. I asked for a simple cocktail that wasn't on the menu and was refused flat out. We only used the restaurant for breakfast which was a typical breakfast buffet, no surprises but caters for all tastes. There is loads of great restaurants on the doorstep of the hotel. The patisserie that is part of the hotel is a great little coffee shop, sandwiches, pastries, ice cream were all great. All the staff were friendly and courteous. I would highly recommend this hotel to anyone travelling to Pattaya!!
When i arrived to the hotel i was really amazed how beautiful the area was. Rooms were nice, though mine had some old trash in the bins from previous visitors. Not a big deal though. Breakfast was ok, lots of different things to choose from. Though it was nothing spectacular for this price range. The swimming pools were awesome. On checkout day I wanted to use their taxi service to avoid the typical bs involved with many thai taxis. So i went to the reception to arrange a transport to a different hotel. I showed them the address and location on a map, they told me my ride would arrive shortly. Which it did, a typical pickup truck where you have to travel in the back. Even though I made it very clear where I wanted to go, I just got dropped off in a wrong location. Anyhow the driver just left me there and told me to get a moto-taxi which is quite preposterous considering I had all of my luggage with me. Anyway I expected better service than that from a 4 star hotel
The hotel is in the northern end of Pattaya away from the madness. As a result you get a peaceful and relaxing resort. Staff are friendly and will do anything to help you. We had a couple of issues and they were both sorted promptly with and apology and a smile. Plenty of decent bars and restaurants outside the hotel within a 5 min walk on the main road. If you want some relaxation in Pattaya come here.
Very thin wall and noisy room. Heard people talking from the next room a whole night. Not suggest for a vacation. Told the reception this problem and nothing has changed. Would ever come here again if its for a vacation that need a relax time.
This is the best hotel and resort , nice service , great location, huge Swimming pools excellent for families , kids, the greens all around and fresh air , quiet, good rooms and facilities, 10 min walk to beach.....excellent breakfast spread, fresh fruits and fish ....really enjoyed it. Going to visit again with family.
Been to Pattaya on many occasions but it was my first visit to Woodlands Resort. First impressions when I first arrived were positives, was at the hotel quite early (9.00am), check-in was smooth with a pleasant lady at reception and was told that my room was ready...great! The hotel is divided in different blocks with some around the tropical pool and others around the garden pool (superior rooms). The deluxe, deluxe pool & suites are around the tropical pool with some having a direct access to the pool. Small gardens, but well maintained and with plenty of trees, however hotel looks a bit tired in some areas.I had booked a suite room with large private terrace. Located on ground floor within a couple of meters of the tropical pool. Very spacious room with separate living area & bedroom with king size bed. 2 tv's, living room has a large sofa, dining table, desk, very large fridge. Bathroom has a bath with shower + there is a walking shower. The usual amenities are all provided daily, plenty of drinking water, bathrobes, towels & pool towels. The room itself is very bright with 2 large bay windows in each room with direct access to your terrace, high ceiling, wooden floors & furnitures, very clean. On your terrace your have a coffee table, chairs and 2 lounge chairs. If you expect to have the sun on your terrace at anytime during the day then you will be disappointed as none of the rooms with terrace have any direct sun. The matress was very comfortable, some may find it hard but for me it was perfect! I had a couple of maintenance issues, on the first day it was with the walking shower, could not get any hot water and shower head was leaking everywhere, however an engineer was there within 10 minutes of reporting it and all sorted. Then a couple of days later, the air con was leaking in the living room and all the lights were flashing everywhere in the room. That was at 10pm...and still an engineer came within 15 minutes to sort it out. There are 2 negatives I would like to raise about the room, one is a lack of Thai decor/influence in the room (Very IKEA) and the other is the private terrace, very big, but seriously lacking of love & attention. Considering that the suite is the most expensive, you feel very short changed. So much potential and yet so little done about it. Housekeeping was very good. BREAKFAST: No offer for room service breakfast, you have your breakfast in the garden restaurant, it's ok, average but well below some of the breakfast I have experienced in other hotels in Pattaya. STAFF: Very friendly and polite, all of them. However part from the reception staff, their English is very, very basic, almost non existent. Their management should seriously consider providing them with complimentary English lessons, it's good for business their own development and most of all for their guests. RESTAURANTS: Woodlands Resort advertise all their RESTAURANTS on their website..but all are just outside the hotel. La Ferme, Grappa and La Baguette, but in none of them can you charge the meal onto your room, that is a serious lack of customer service towards their hotel guests. The lobby lounge was completely closed during my entire stay (11 nights). SPA: Completely shut during my entire stay. When I asked the staff they said "redoing the inside"?? As far as I could see, there was no work going on at all. If you want to have a drink at the bar in the hotel...well you can't unless you go outside the hotel...this is absolutely incredible. Pool bar is open till around 7pm...and after that time the hotel is like a ghost town. The garden cafe only open for breakfast. Be prepare to be up very early if you want a sunbed with the sun by the pool, plenty with shade but very few with the sun for most of the day. THE POSITIVES: 1) Room very spacious 2) Staff very pleasant 3) Gardens & pools (Garden pool is very small) 4) Grounds very well kept 5) Housekeeping was very good. THE NOT SO GOOD: 1) Can't charge your restaurant meals onto your room (be prepared to have plenty of cash or a credit card). 2) Lobby lounge completely closed. If you want a drink or snack in the evening then you can't. 3) SPA was completely closed and not been made aware before arrival. 4) Garden cafe only open for breakfast but well advertised to serve all day till 6pm a la carte Thai food Overall, feeling very short changed as so many services offered within the resort were completely closed. Will probably not go back for a second time and I would personally struggle to recommend it.
Cons: very quiet hotel , trees everywhere, very green, tidy garden, excellent for families and couples, 2 beautiful pools in green, one italian and one thai restaurant high quality, a european style bakery cafe. Very friendly staff Pros: room furnitures a lil bit old fashioned, no animations - attractions, breakfast just ok.
The resort is very very large and peaceful. Room is big enough and clean. There're several swimming pools inside the resort. The location's great, just a few walks to the restaurants, bars, convenient stores. Staff are friendly too. Been there twice and both times were enjoyable.
Whoever manages Woodlands Resort has hit the nail right on its head!Excellent. From the time we arrived to check out everything was excellent.We stayed here last year and were very impressed and again this year nothing has changed. Pleasant reception area with welcoming staff with a good command of English.There are two decent sized swimming pools-one at the front which looks newer with pool adjoining rooms and the standard rooms at the back of the hotel with another smaller pool,but the rooms were comfortable and clean all with pool views. We both enjoyed the breakfast as even though the hotel was full it was open between 6-30am to 10-30am so it was never too packed.Very attentive staff and an excellent choice of food. Our room was clean and modern with standard bathroom but more than adequate. The hotel is located in Naklua which is about a 15-20 minute baht bus ride to Walking Street Pattaya but there are ample restaurants and shops outside the hotel and also the very nice La Baguette cafe which sold milkshakes,coffee and cakes which is part of the hotel. Just like to say Well Done to the Woodlands Resort Management Team and of course all the staff who are doing a wonderful job.
Located in North Pattaya, Woodlands Hotel & Resort is within a 10-minute stroll of sights such as Tiffany's Show and Art in Paradise. This 134-room, 4-star resort has 2 outdoor pools along with a full-service spa and 4 restaurants. World Gems Collection and Central Center Pattaya are also a short walk from this Pattaya resort.
Relish the Thai cuisine at La Baguette French Bakery, one of 4 onsite restaurants. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, breakfast is available for a fee.
All 134 air-conditioned rooms provide furnished balconies or patios, MP3 docks, and minibars. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and slippers. Other amenities include coffee makers, free bottled water, and safes.
Guests of Woodlands Hotel & Resort have access to a full-service spa, 2 outdoor pools, and a children's pool. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and tours/tickets. Other amenities at this spa resort include a fitness center, free WiFi in public areas, and a meeting room.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 526 reviews