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Pinnacle Grand Jomtien Resort

4.0 out of 5.0

Recent guest reviews

This is a three star resort for families as far as I’m concerned. And priced accordingly. You get what you pay for and that’s OK. There are a lot of positive things speaking in Pinnacles favor: Friendly staff, clean rooms (we rented a hut which looks much nicer than the rooms inside the complex), and proximity to the beach. But first and foremost it’s an easy ride (2,5 hrs) from Bangkok rendering Jomtien the perfect weekend getaway place. On the negative side: Beach and water is dirty with lots of plastics, aluminum, etc floating around. Water not clear either. Shame; otherwise we’d come back again but dirty water is the last thing you want on your getaway beach weekend. Other trivia worth noticing: I guess 80% or more are Russians. Often families which makes it a non-party Hotel (good for us we just wanted relaxation) but you could go downtown to Pattaya if you get bored. (We didn’t). Also, the local restaurants have surprisingly good (and affordable) food whereas the hotel’s restaurants were definitely more pricey and not necessarily better. If anyone from Managment reads this review I have a few tips to offer: 1. Make a deal with the other hotel owners to employ a dozen people or so who clean the beaches (not just your own little strip) every morning. We’re not talking big money... 2. Adopt a non-smoking policy within the hotel’s premises. It’s disgusting to have a quartet of chimney’s blowing tobacco in your (and your kids) face during breakfast. 3. Fine people for ditching their cigarettes on the beach. Very impolite. Would we come back? Yes with 1-3 fixed as suggested above.

The good service started with the pick up service from DMK Bangkok airport for 4.200THB. The driver was there with a sign of our name directly at the exit. We drove in a climatized van to the hotel, and upon arrival the friendly staff already prepared everything for a quick check in. The room had everything you need. The breakfast buffet had a rich selection and fresh made omelet. The pools were clean and nice for a swim or relaxing. The private beach had own sun beds, but make sure you book them in advance, and towels were given by hotel. There are some nice restaurants directly beside the hotel, or you could enjoy the dinner buffet or a la carte at the hotels restaurant. Grocery stores are directly beside the hotel as well as massage shops. You can take the hotel owned van to Pattaya for 80THB/person which brings you directly to the busy area. Overall, we enjoyed the quiet and nice location of the hotel, and for daily short trips the hotel has everything prepared for you, so you just need to select what you may be interested. We can recommend the hotel and would go there again.

We stayed at studio sea view room. Upon the check-in, the staff (Ms. Orawan) was very helpful and had great service mind. The room is clean and has a spectacular view of the beach and sunset. The hotel is next to the beach. We were satisfied with our stay and services we received.

After reading some of the recent review on TripAdvisor with a 4 ratings plus it’s also rated as a 4 stars resort.....I was disappointed. Although my Thai partner have booked me at the largest “family” apartment room, it felt cold and empty. Just a large room with plenty of space for you and your kids. This place is frequented by German and Russian from the province and very casual. This you will feel if you wake up early to have breakfast by the poolside. Food is motel standard as with its presentation. This place feels like a resort build with a motel concept and pricing. So if you feel comfortable with a more casual setting, I would recommend this place. 5 mins walk to the beach and poolside will remind you of a retirement home. Gym is about 30m2 with broken machine. It just feel un-love with paint chipped and dirty walls. On the positive side, this is affordable for visitor who would like to stay in Pattaya for long period. Also if you are looking for more recline experience and love to be casual, you will fit in really well.

Stayed for 4 days at the hotel. It consists of several areas and we were booked in the white unit closest to reception.(no sea view) Rooms are a little outdated but was at least clean. The resort area is nice and on a large compound. There are several pools and a nice beach area. They are building a new beach bar and be aware of construction on the beach area. Its better to eat at the hotel and we found the prices very reasonable with great food. Breakfast was a rush with too many guests taking huge plates to their tables. The pancake machine did not work one morning but they served several other choices. Overall a relaxing get-away.

My friends and I booked this hotel for 3days before heading back to Singapore. Hotel was decent and clean. Food were great and cheap also. Thanks to Chang for the smile all the time, staffs here are very friendly and accomodating.

My family had a retreat in this resort with pools in different shape and direct access to beach where you have a relax. The selection in Breakfast is good with variety daily. As water went down very slow in the hand wash sinks, we asked for changing room next morning. Their guest relationship officer re-assigned a room that has a double bed and a single bed that helped us more comfortable to sleep with a baby. The friendly staff who would always greet hotel guests, especially certain staff at Tongsai Restaurant that always gave affectionate embrace to my daughter.

We enjoyed our stay at Pinnacle Grand. Jomtein Beach. Breakfast was great and we found the meals reasonably priced and good. A lot of resorts charge a lot for meals so you end up going elsewhere so was great to be able to dine in. Pools good and the sea ok to swim in. Would definitely go back.

What an experience. Looking forward to come again. Everything is in order. Right from the rooms the swimming pools the food the support staff. Everything is just flawless.I highly recommend it. A truly excellent property. Real value for money.

Annually, for many years now, I have taken my family to Thailand during the summer low season. We do this for economic reasons and our stays have run the gamut from budget accommodations to promotional upgrades and suites, from rural locations to the heart of resort beaches and tourist traps Never, in 17 years, have I had a better stay. It wasn't absolutely perfect, but it was the best vacation I've had yet. Located on it's own private beach in Jomtien, The Pinnacle is an established resort, having been around for years. The building itself reflects this; it's apparent that it's older construction, a bit creaky and wear and tear is evident - if you look for it. And, for me, that adds an element of charm. But it's also apparent that management and ownership have ensured the facilities are up-to-date and code. I had no apprehensions of boarding my family here. None. As I mentioned, we came during low season and the grounds are surrounded by the typical lushness of Thai vegetation, so bugs (particularly mosquitoes) can be an issue. But they're mitigated by a couple common sense precautions, such as body sprays and taking your pool towel back to your room, where you drop it in front of your room door to block the bottom, where the pests tend to enter from. Fold the towel longways (to get enough length to cover the width of the door) and pack it up against the door tightly. Do this from the outside of the door so it doesn't get swept around (door opens into the room) and the staff will leave it there, as it's a practice seen around the entire hotel. And that's it. This is the only drawback. I'm serious; this was the only aggravation. And it's minor. The rooms themselves are ordinary, not exceptionally large or anything. The beds were quite comfortable and there's free wifi in every room (each with it's own log-in). it's my opinion that these are the only things that matter in a room at a resort. If you're concerned with television reception or room service, I don't think a resort is where you should be. But that's MHO. Pools. They're everywhere. All shapes and sizes (and depths). I have one gripe here and it's not because of the Pinnacle; it's every hotel in Thailand and that's the amount of chlorine in the water. If I can smell the chlorine before I get to the pool, you're using too much. Again, the Pinnacle was as guilty of this as the other two hotels we stayed at this year and every hotel we were at last year. I don't know why that is, but if other hoteliers are reading this review, throttle back on the chemicals. Thankfully, because of the pristine, private beach here... not much time was spent at the pools. The onsite dining facility was excellent! There is, what I would describe as a mini-village... adjacent to the hotel, with a number of shops and restaurants (because the resort is a bit in the sticks, so you're a drive from anything resembling a downtown). The Glass House (top-drawer dining) is a 10 minute walk up the road, but a bit on the pricey side. It also has it's own private beach, but there are a number of Thai eateries on the beach, if you take the walk, but I digress... Just about any hotel worth it's salt offers the "free breakfast." Let me tell you something; most of those "free breakfast" buffets border on yuck and worse. The "free breakfast" buffet at the Pinnacle? I would have paid. Man, it just blew us away. We've stayed at hotels where your individually-ordered omelet was prepared by someone "in training" and usually with just a cart and a hot plate. Not at the Pinnacle; here you get someone who knows what they're doing and they have the entire kitchen at their disposal. You can order your eggs any type, style, size, whatever... and it's done perfectly. The spread is a site to behold; every conceivable menu item is there and you can have it your way, all free, all morning. The grounds of the hotel are manicured, as expected. The free-roaming exotic birds were not. Let that marinate. The beach... oh my... Clean, groomed and watched. Yes. By security personnel. So that you can leave your stuff on the chair and wade out, without having to worry if it'll remain unmolested and there when you get back. Give 'em a tip and your stay will extrapolate to something equivalent to diplomatic levels. The beach bar staff as well. While we're on that subject, let's talk about the staff. Hotel staffs run the gamut of human nature; some excel and some don't. Some enjoy their work and some endure. I don't need to stay in hotels to experience these differences; you can see them at work or at the local supermarket. There was something different about this staff. Yes, they smiled constantly, as is normal for Thai people. But this was different. This was joy. This staff laughed when we joked, they waid when we came and left and they made it their mission to make sure we were comfortable and that went from the room service to the front desk. Courteous. And respectful. And management was seen, walking around, greeting customers and making everyone's day as best as possible. I could go on (as if I'm not already) but I think it's clear by now that this was the best stay my family and I have ever experienced in all of our travels. If you're going to be in-country and in the area during low season and need exceptional accommodations without the exceptional prices, I emphatically recommend The Pinnacle. Hit the beach, order your preferred adult beverage and let it all go. They'll have your back.

37/2-11, Moo 2, Na-Jomtien Soi 8 Sattahip Chonburi

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Na Chom Thian within a mile (2 km) of Alangkarn Theater, Pinnacle Grand Jomtien Resort is within 2 miles (3 km) of Mimosa Pattaya. This 4-star hotel has 345 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi. It's also close to Pattaya Floating Market and Love Art Park.


Dining

Enjoy dining at the hotel's 2 onsite restaurants: Tonsai offers relaxing pool views; Tid Talay specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.


Rooms

The 345 rooms are soundproofed and have an array of amenities, including furnished balconies, refrigerators, and minibars. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include coffee makers, free bottled water, and safes.


Property features

Guests of Pinnacle Grand Jomtien Resort enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking and limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include a fitness center, free WiFi in public areas, and a conference center.

Room options

Deluxe Room

Full 1 | Twin 2 | Sleeps 3

Garden Villa

Full 1 | Twin 2 | Sleeps 3

Pool Villa

Full 1 | Twin 2 | Sleeps 3

Deluxe Room, Sea View

Full 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 557 reviews