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Pinnacle Grand Jomtien Resort

4.0 out of 5.0

Recent guest reviews

Looking to get away from town for a couple of nights didn't want to go too far away we decided on the Pinnacle as it had its own private beach three swimming pools and very very reasonably priced compared on other hotels in the area. The hotel room while not huge was adequate in size with a large balcony overlooking the pool had all the amenities you could need hairdryer bathrobes in-room safe coffee maker with free coffee. Flat screen TV with plenty of channels and a restaurant with 24-hour room service which I might add was reasonably priced not your typical Hotel prices we use the room service twice food was very nice on both occasions. Breakfast buffet was included in the price and it was massive they had cereals yogurt fruit five or six different types of bread pancakes eggs and omelettes cooked-to-order cold cuts cheese salad area three or four different hot Thai food as well as all your normal breakfast food bacon potato Etc it lacked nothing very very nice. The staff at the Pinnacle as well very nice check-in went very smoothly when we were showing the room we were shown how things worked buy a very polite Bellboy. Just off the grounds of the hotel they have to massage parlors to mini-marts and a very short walk to the beach they have three or four different Thai style restaurants and the food was nice in the two that we tried as well as a restaurant called Drifters which specialized in western food. As I write this I'm making plans to return

We stayed here for a family holiday, 9 nights in February 2018. We found the resort in an ideal location right on the beach, the staff were friendly and helpful and we enjoyed every minute. The breakfast restaurant caters for all tastes and the food didn’t disappoint, we were always satisfied. The room was clean and well maintained, we had a fantastic sea view. My only gripe would be that the hotel should replace the pool towels which were in a sorry state, other than that I can’t fault our stay and would recommend it.

Dreadfull on arrival couldn't find our booking yes they did upgrade us to a family room but they had no option as all other rooms sold out. At the pool hut I asked can myself and my girlfriend use a sun bed that no one has used just had towels on it for 3 hours, he said very rude and loud NO SPEAK TO RECEPTION I picked up the phone to call reception and he grabbed my arm saying NO YOU GO awful awful hotel pool was closed one day due to a photo shoot don't believe the pictures it's all fake the rooms Stink of wee The lady at lunch called pam or pat had no time for us either truly crap stay The pool bar looks like the photo and has no one on it every time you want w drink you have to try and find someone The two men in the pool hut giving towels out are the worst I've ever seen run out of towels everyday no control and they are just in there drawing They have building work going on making very loud noise

As a wheelchair user I am going to concentrate on disabled friendly aspects of the hotel in this review. The hotel has designated accessible rooms but these are in the standard category and it was my choice to have a Deluxe room for size and position. I immediately realised that the bathroom door was going to prove impossible to pass through with a wheelchair but housekeeping were very happy to agree to remove the door. The bathroom remained a tight fit and did cause issues throughout the stay. The room itself was also quite small, particularly for using a wheelchair. Because I need to use a wheelchair full time I probably would not choose to stay again only for those reasons, yet apart from that we had a very pleasant family holiday, with an adjoining room both with terraces overlooking the pleasant gardens near the main pool. I would recommend this hotel particularly to families. The grounds are very well laid out for wheelchair users and buggies, level and ramped. There were quite a few other wheelchair users staying while we were there. We found the staff in the hotel to be exceptionally pleasant and helpful at all times. The rooms were serviced unobtrusively, and as soon as a ‘please clean’ sign was placed on the door. Unfortunately extra cleaning was needed due to illness at the end of our stay. We also needed to extend our stay for one extra night as I was unfit to travel. This was not a problem. Breakfasts were adequate. It would be helpful to have more staff available at busy periods. The restaurant serves food all day which we found also to be satisfactory at times we ate there. Nothing exceptional though. The hotel is situated on its own stretch of beach, which was kept clean. It is only from here in Na Jomtien, and continuing south that there begins to actually be any beach. Not that the sea is clean and inviting anywhere at the top of the Gulf. Stick to the pool. There is a useful little beach bar. There are beach restaurants both north and south along the beach road within walking distance. Some top restaurants, others typical tiny beach bars. We avoided going in to Pattaya most of the time. There are many places to eat also a short drive away either in Jomtien or further south.

This place was perfect for a couple of days recharging after a busy 3 weeks of travelling. Good value for money, lovely private beach, nice clean pools and plenty of space so never seemed busy anywhere. It's a taxi ride into the town but we didn't use this as just wanted a couple of beach days. Hotel has a restaurant and you can walk along the beach for just a couple of minutes to next doors restaurants too where there is a pizzeria. Rooms were lovely and clean. Staff were very helpful, Sumalee was an exceptional receptionist and was always eager to help and Miss Nisarat helped us by booking a taxi for us back to Bangkok airport. Flawless service by all.

This is a three star resort for families as far as I’m concerned. And priced accordingly. You get what you pay for and that’s OK. There are a lot of positive things speaking in Pinnacles favor: Friendly staff, clean rooms (we rented a hut which looks much nicer than the rooms inside the complex), and proximity to the beach. But first and foremost it’s an easy ride (2,5 hrs) from Bangkok rendering Jomtien the perfect weekend getaway place. On the negative side: Beach and water is dirty with lots of plastics, aluminum, etc floating around. Water not clear either. Shame; otherwise we’d come back again but dirty water is the last thing you want on your getaway beach weekend. Other trivia worth noticing: I guess 80% or more are Russians. Often families which makes it a non-party Hotel (good for us we just wanted relaxation) but you could go downtown to Pattaya if you get bored. (We didn’t). Also, the local restaurants have surprisingly good (and affordable) food whereas the hotel’s restaurants were definitely more pricey and not necessarily better. If anyone from Managment reads this review I have a few tips to offer: 1. Make a deal with the other hotel owners to employ a dozen people or so who clean the beaches (not just your own little strip) every morning. We’re not talking big money... 2. Adopt a non-smoking policy within the hotel’s premises. It’s disgusting to have a quartet of chimney’s blowing tobacco in your (and your kids) face during breakfast. 3. Fine people for ditching their cigarettes on the beach. Very impolite. Would we come back? Yes with 1-3 fixed as suggested above.

The good service started with the pick up service from DMK Bangkok airport for 4.200THB. The driver was there with a sign of our name directly at the exit. We drove in a climatized van to the hotel, and upon arrival the friendly staff already prepared everything for a quick check in. The room had everything you need. The breakfast buffet had a rich selection and fresh made omelet. The pools were clean and nice for a swim or relaxing. The private beach had own sun beds, but make sure you book them in advance, and towels were given by hotel. There are some nice restaurants directly beside the hotel, or you could enjoy the dinner buffet or a la carte at the hotels restaurant. Grocery stores are directly beside the hotel as well as massage shops. You can take the hotel owned van to Pattaya for 80THB/person which brings you directly to the busy area. Overall, we enjoyed the quiet and nice location of the hotel, and for daily short trips the hotel has everything prepared for you, so you just need to select what you may be interested. We can recommend the hotel and would go there again.

We stayed at studio sea view room. Upon the check-in, the staff (Ms. Orawan) was very helpful and had great service mind. The room is clean and has a spectacular view of the beach and sunset. The hotel is next to the beach. We were satisfied with our stay and services we received.

After reading some of the recent review on TripAdvisor with a 4 ratings plus it’s also rated as a 4 stars resort.....I was disappointed. Although my Thai partner have booked me at the largest “family” apartment room, it felt cold and empty. Just a large room with plenty of space for you and your kids. This place is frequented by German and Russian from the province and very casual. This you will feel if you wake up early to have breakfast by the poolside. Food is motel standard as with its presentation. This place feels like a resort build with a motel concept and pricing. So if you feel comfortable with a more casual setting, I would recommend this place. 5 mins walk to the beach and poolside will remind you of a retirement home. Gym is about 30m2 with broken machine. It just feel un-love with paint chipped and dirty walls. On the positive side, this is affordable for visitor who would like to stay in Pattaya for long period. Also if you are looking for more recline experience and love to be casual, you will fit in really well.

Stayed for 4 days at the hotel. It consists of several areas and we were booked in the white unit closest to reception.(no sea view) Rooms are a little outdated but was at least clean. The resort area is nice and on a large compound. There are several pools and a nice beach area. They are building a new beach bar and be aware of construction on the beach area. Its better to eat at the hotel and we found the prices very reasonable with great food. Breakfast was a rush with too many guests taking huge plates to their tables. The pancake machine did not work one morning but they served several other choices. Overall a relaxing get-away.

37/2-11, Moo 2, Na-Jomtien Soi 8 Sattahip Chonburi

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located within a mile (2 km) of Alangkarn Theater, Pinnacle Grand Jomtien Resort is within 2 miles (3 km) of Mimosa Pattaya. This 4-star hotel has 345 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi. It's also close to Pattaya Floating Market and Jomtien Beach.


Dining

Enjoy dining at the hotel's 2 onsite restaurants: Tonsai offers relaxing pool views; Tid Talay specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.


Rooms

The 345 rooms are soundproofed and have an array of amenities, including furnished balconies, refrigerators, and minibars. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include coffee makers, free bottled water, and safes.


Property features

Guests of Pinnacle Grand Jomtien Resort enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking and limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include a fitness center, free WiFi in public areas, and a conference center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

82.0% of guests recommend this hotel

Total of 577 reviews