4/10 Poor
Katrina, Wesley Chapel
Traveled with family
Jul 25, 2025
I’m very disappointed with our recent stay here at Hotel Residence Foch which really affected our overall vacation experience. I rarely write a comment but I’m so dissatisfied hence the comment. This is my second time in Paris and 3rd hotel I’ve stayed at in Paris and by far the worse. The other 2 hotels I stayed are true 5-start hotels. This one is not a 4-star. First of all, the pictures do not justify the actual condition of the room that we booked - superior double/twin room. We stayed there for 5-nights in Mid- July. We traveled with our 2 1/2 year old daughter. When we checked in staff were friendly and we got in our room we already noticed the air conditioning was not working. Not only that but we can barely fit in the hallways with our luggages. The room itself is literally a bed with very narrow walk way around the room and a bathroom that’s it. No seating area at all. We asked to have the A/C to be fixed but all they said is it’s centralized and they have adjusted the thermostat already but it’s obvious the temperature stayed the same. We called about this a few times with no resolution. We also called to be moved to another room but were told that they are fully booked and if we want a bigger room that we have to pay extra $400 more per night. We pre-paid for our full 5-nights and had we not done we would’ve left to another hotel. But we settled because it’s inconvenient to have to pack our things and move again with a toddler and we also traveled with my in-laws.
Katrina
Stayed 5 nights in Jul 2025