Best Western Premier Le Swann4.0 out of 5.0
Recent guest reviews
The room was clean, beautifully decorated, and extremely comfortable. The staff was helpful and patient with our litany of questions about the metro. (We were delighted to find that this hotel was perfectly located with easy access to no less than 3 different metro lines.) The breakfast was a delicious buffet of hot and cold items. Recommend booking through the hotel website.
Avoid this hotel if you can. Not worth 4 stars. Room is sooooo tiny!! Staff members are indifferent and aloof. They don't have any customers service at all. This is a 2 stars hotel. Please do not over pay. Only worth €98 at best. I strongly advise travelers to avoid this hotel. Nothing to like here. Plenty nearby hotels and same price. They buy their ratings.
Well located hotel, being part of the Best Western group, you know it won't be a let down. Clean and tidy, lovely decor. Our bedroom wasn't massive but the wet room section was as big as my garage!! Great interaction with the hotel staff. Breakfast is well worth having. Hotel is strongly associated with Marcel Proust, with lots of personal correspondence on display. For 'Prousties' if there is such a thing, Le Swann would prove priceless
The staff can’t be bothered to help you. Apparently if you request something and they don’t see it then it doesn’t matter. The manger is rude and has no respect. The hotel it’s self is ok. But I will not be staying here again for the price and service I would rather stay somewhere they are friendly and helpful.
Rooms clean friendly staff at reception made is feel welcome and gave me my tickets to bayern Munich against psg tonight rooms on small side but then this is paris not dubai but practical clean fresh espresso machine good size tv and and near subway and surrounding streets look clean and blds so happy with our choice so far
We enjoyed staying at Premier Le Swan the room was clean and comfortable, safe area, stylish hotel and extremely helpful and friendly staff. Comfortable bed. Good location, just wish it was closer to the city center.
The poor rating is for lousy value. I stayed in another 4 star last night for work and it was perfect at half the price! Here the room is so tiny that it only fits one bedside table, the cupboard doors can only open partway due to the bed which is a small 160cm double bed, there is no room to have a suitcase. Nicely done and sort of stylish and nice staff so a decent place for a business stay on an expense account- NOT for couples on a holiday.
We booked this hotel at the last minute after being let down by another hotel. Lovely small boutique hotel, out of the tourist madness, but close to the Metro and we also walked a few times to tourist locations as well. The rooms are very very small and so if they want to keep that boutique feel they will need to keep up with maintenance, and the toilet area you need to decided which way to side step in. (Really that small) The room had a Nespresso machine, but it was very nosey for an early cup, and the Mugs do not fit in the machine. The shower was not as powerful as I would expect of a hotel, but maybe this may be due to potential flooding as the bathroom was small. We did need to move rooms due to an issue, but the hotel staff were very helpful.
Stayed here for 4 nights before moving on to another hotel in Paris. I didn't have high expectations before I arrived (being a Best Western and all). I was simply delighted when we arrived at the hotel after getting off the chunnel from London. The pictures on their website do not do justice to the place. Greys and black were the predominate colours and they worked well. There is a small lobby to the left as you enter the hotel. To the right is the bar, and then the breakfast room. BREAKFAST The breakfast was quite good. For 9 Euros, you get various types of juices, pastries (including croissants) and different types of breads. There was also a variety of jams/jellies. There was fresh fruit and hot beverages (hot chocolate/tea/coffee/expresso) There was a very lovely selection of cheeses and the hot stuff included: scrambled eggs, ham, sausages. THE FRONT DESK The people were very professional, but they couldn't speak very much English. I found my French was as good as their English, so there you are. Upon check in, we wee informed that we had the largest room in the hotel. Now this made me feel pretty good seeing that I know most Paris hotel rooms are very small. THE BAR There is a lovely lady that works the bar, and her English is excellent. Great service, but rather pricy.. Good selection of spirits/wine/beer and a cozy place to drink in. THE ELEVATORS SMALL...I mean REALLY small. Will fit 2 people only, or 1 person with 1 piece of luggage. Elevator was lined in what looked like grey rubber (kinda funky). THE HALLWAYS SMALL, so much so that you can't walk 2 abreast. FITNESS FACILITY There isn't one OUR SUITE Strangest room I've ever stayed in (I"m attaching the pictures, you judge for yourselves) Opened the door and there was our bed and patio doors to our private terrace. Then there was a very long hall way that contained a desk, mini bar and closet. There was also a single bed in the room. At the end if this hallway was the bathroom. The hallway was so narrow that only 1 of us could walk down it at a time. So if you wanted to go to the WC, the other person had to stay where the bed was. Our terrace was very nice but the doorway to it was 2 feet off the ground. Both my husband and I fell when attempting to re-enter our room. Kind of a death trap of sorts. Could see the Eiffel Tower from the terrace and enjoyed the evening sparkles from it! Bed was a king and very comfortable. We got a good nights sleep and the hotel is very quiet. THE AREA Not much around. There is a fruit & veg place across the street and about 3 restaurants across the street. This is a very quiet area and no shopping around. You must walk several blocks to find any foot traffic or banks. There is a great little grocery store selling wine/beer/food/milk etc.) just a block up on same street as the hotel. The only thing that made me feel kind of uneasy was the fact that the front door to the hotel had to be activated by the people at the front desk. This concerned me because I wondered what kind of people they were trying to keep out? CONCLUSION It was as very unusual place and having said that I would stay here again, but probably won't because it was just too far away from the things/places we wanted to see.
My wife, grand daughter and I stayed at Best Western Premier Le Swann for five nights during a heat wave in July. Each day the temperature was over 34 C, around 95 F. When we came back to our room, the air conditioning was working perfectly, in the lobby, the lounge and especially in our room. It was delightful and allowed us to cool down our over heated bodies. We had a suite but it was non to large however it served our needs very well. A full hot buffet breakfast was available for an additional 15 euro each. it proved to be full value for the price. We tried a restaurant and paid 14 euro for much less quantity and quality and we also tried the continental buffet at the next door Ibis hotel, but Le Swann's buffet was the best. The staff were very friendly and helpful. I found it a bit odd that the bar was not open on the weekend, but there were certainly many options in the neighborhood where one could get a drink. We used Uber a lot to get around Paris but we took notice of the close by train station and metro stop. The hotel is in the eighth district which makes it close to many attractions. I highly recommend this hotel.
- Walking distance to Parc Monceau
- Free WiFi in rooms and public areas
- Business center
Located in 8th Arrondissement within a short walk of Parc Monceau, Best Western Premier Le Swann is within a mile (2 km) of other popular sights such as Galeries Lafayette. This 81-room, 4-star hotel welcomes guests with in-room amenities like iPod docks, minibars, and espresso makers. It's in central Paris and also close to Arc de Triomphe and Eiffel Tower.
For your convenience, breakfast is available for a fee each morning from 7 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
All 81 soundproofed rooms feature iPod docks, minibars, and espresso makers. Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Free newspapers, laptop-compatible safes, and phones are other standard amenities.
At Best Western Premier Le Swann, guests have access to free WiFi in public areas, a business center, and a library. Airport transportation is made easy with a shuttle from the hotel to the airport for EUR 20 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include express check-out, free newspapers, and laundry facilities.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 484 reviews