Best Western Hotel Ronceray Opera

I visited this hotel in early July 2017 so in the height of tourist season. The location is perfect!!!!! its a 7 min taxi ride from the lourve, there is a train stop infront of the hotel and it is in a major city area with several stores and restaurants. You can walk to the hotel from the train station, its about a 15 min easy walk. Beware the hotel is in an alley way, its not directly on the street, its not sketchy its an alley way with cute stores and restaurants it pretty cool. The hotel room is small. We stayed in a queen bed but the bed basically took up the room we had to squeeze to get around and we are average sized people. For example we could not at at the desk it was too close to the bed. The bathrooms are spacious!

We had flown early in the morning after flying in from Sydney, Australia. The hotel were fantastic and accomodating and allowed us to check in early as our room was ready. They were super friendly and chatty, this was rather comforting. The hotel is in a great location in the opera district and was a short walk to almost everything! We spent a full day exploring Paris and came back to our clean, comfortable and sizeable room. The next day we had a fantastic breakfast and coffee in there restaurant. We would stay here again and recommend to all!

I have just had my third week long stay in the Hotel Ronceray in just over a year. The first time was a shot in the dark, even the room, but after that it was my first choice of hotel and I book well in advance to have the same room. The staff offer me an upgrade but why should I move? My room is a single but with a large bed; the bathroom is large albeit with a very small shower cubicle, probably not good enough for most people; I am on the 5th floor and the lift stops at the 4th; it is the room furthest away from reception and the dining room and that is why I like it! Oh, the view from the window is stunning, looking over the Parisian rooftops and towards Le Sacre Coeur. It's a wonderful view by day, and by night, with the dome of the church lit up, it is breathtaking. I have read most of the reviews of this hotel and have been surprised by the negative comments. One speaks as one finds I suppose. I find the staff to be welcoming with every member greeting the guests with the traditional "Bonjour Monsieur/Madame." I walk through reception to go to breakfast and notice that every guest is greeted in a friendly manner. Let's deal with breakfast. There is a great choice at the self-service buffet and everything that I have had has been fresh and tasty. The purists would say that fruit salad in a hotel ought to be freshly prepared rather than tinned but that is a minor point. The dining room staff are attentive and courteous, keeping the place clean and tidy. The ambiance is delightful. Guest know that the hotel does not serve meals other than breakfast but within yards there are plenty of places in which to eat. Guests who want to take food out for the day can visit the newly opened M and S Food store virtually opposite the main door, or even better, turn left onto the main street, take the first left again and buy from the local Carrefour mini-store. For evening meals try the restaurant directly opposite the main door and have good food at reasonable prices and served by thoroughly professional French waiters who are a joy to watch. As I have only used one room I can only speak of that. It is spotlessly clean and is looked after each day. Frankly I could't care if my towels were to last for a week, as they do at home, but in this hotel mine are changed every day. Good quality toiletries are kept topped up. The bed is comfortable and the modern television is easy to use. I prefer to sleep with windows wide open but this time, on one evening, there was the sound of distant partying (not in the hotel). I closed the windows, thereby soundproofing the room, and switched on the air conditioning. It works well. My room has a perfectly good working room-safe and I leave everything in there, even my snacks! I use the excellent fridge for the storage of my own drinks. This hotel is ideally placed. Guests are fifty yards from the Metro or within walking distance of the Opera, the Louvre etc. If taxi drivers don't know it passengers can always ask for La Musee Grevin, just next door. Ever driver knows that. Tips: when you get off the Metro head for Sortie (Exit) 2 and you come out fifty years from the hotel. If you are spending five days or more in Paris get a Paris Visite Card and have unlimited travel on tubes and buses. The current price is about 37 Eu. Wander through the three covered passages. The hotel is situated in the middle one. On a balmy evening hop onto the tube and travel a few stops to the Trocadero from where you can look across the river to the Eiffel Tower and enjoy the street entertainers. Last of all, please don't try to find my room so that you can book it for yourself! I love this place! If I might plug the travel company which I use and which has link to the Hotel Ronceray? One call to Superbreak and my room and Eurostar ticket are sorted for me. That's what I call service!

Came to Paris on a Eurostar included short break (4 nights) with my elderly mum. Taxi from gare du nord to hotel which even the taxi driver couldn't find .... the entrance is down an alley which later is found to be very quaint. We checked in and were given a fourth floor room with a bath .... ok for me but not for mother and when we spoke to reception/concierge they quickly and efficiently moved us into another twin room with a walk in shower. The boulevard de Montmartre is very busy and noisy if you have a front facing room. The noise did not stop all night so thankfully the air con in the room worked and we shut the windows. The rooms we had were small but efficient. The maid came in daily and we had fresh towels and bedding every day. Everywhere very clean. Beware smelly fridges ..... Breakfast pretty good with wide selection of both hot and cold selection. Both continental and English choices. Only a couple of negatives about our trip - firstly the people. Apart from 2/3 very pleasant and friendly concierge staff at the hotel the rest are seriously rude. No customer service skills. Miserable. Obviously have issues with British and anyone visiting this beautiful city. We found it all very expensive both to sight see and to eat. The Roncerey Opera has a small bar which is only open Monday to Friday and the bar man needs lessons in customer service. It does not open Saturday or Sunday. The only food is breakfast. They do not serve anything else at all. All in all an ok stay. It was NOT a cheap short stay break which is a shame.

I stayed in this hotel in July 2017 for a business trip. It was so awful that I changed my plans to leave early. First, the good, what there was of it...The hotel is an unbeatable location and was very convenient to everything I needed to do. Some of the staff were very nice. Now, for the bad. Oh boy, where to begin with the comedy of errors in this hotel. Maybe I'll just list it: - The hotel itself is very shabby, and the rooms are dated looking (though the bathrooms aren't bad). - I was moved after my first night because I wasn't assigned the type of room I reserved. My new room had a broken air conditioner and some of the staff seemed put out that I wanted a room with functional air conditioning in July. - I put my Do Not Disturb sign out, and the cleaning staff repeatedly ignored it and cleaned the room anyway. When I complained, the staff acted like it was somehow my fault for not also telling the front desk that I didn't want my room cleaned. That's what the sign is for! That's Hotels 101! - The "free wifi" didn't work in my room. I was so fed up with complaining to the desk that I didn't even bother to bring this one up. - The beds are beyond tiny and uncomfortable. - There's no space in the room. I felt claustrophobic constantly. I guess this hotel might fit a need for some people who are price-conscious and don't care about things like terrible service and privacy violations, but it wasn't a good experience for me at all.

I stayed at the Best Western Hotel Ronceray Opera for four nights from June 23, 2017 to June 27, 2017. Positive aspects of the hotel are as follows: air conditioning works well; low price relative to other hotels; convenient to Metro; cleanliness of room; convenient to supermarket (M&S) which is 30 feet away; convenient location; WiFi worked great; and great view of the Sacré-Cœur. My room was very small, but likely I got what I paid for ($149 euro per night which included VAT). Negative aspects were: if you have status at Best Western (I'm the highest level), it doesn't mean anything and doesn't get you anything; the was a 2-3 inch gap where the shower door opens and the shower door leans in about 6-8 inches so water flies out of the shower; and on Saturday night a nearby extremely loud "popup" disco until 5AM the next morning (the desk guy told me the next morning sometimes a nearby hall has these events so according to him it isn't every Saturday night); and there isn't any amenities in the hotel aside from a free newspaper and tea/coffee in the room. In giving it a rating of 3, I have considered the price I paid and the category hotel it is. In sum, if all you need is a clean room in a convenient location and don't want to pay that much, this is your hotel.

This hotel is very conveniently located right on the Big Bus blue route. Easy to start your day exploring Paris with Big Bus hop on- hop off service. The hotel manager has been extremely helpful with directions and also excellent recommendations for dining.

Had all of the basics down pat at a great price. Clean, very well-located, friendly and helpful staff, free and reliable wi-fi, comfy beds, black-out curtains, spacious bathroom and newly renovated, all located above one of the most charming covered passages in Paris and a lively (but not too lively) strip of Parisian nightlife. We were very happy with our stay here and would stay again.

Picked this Best Western based on price for the location, and was not really expecting too much. Entrance is into an arcade off the main Boulevard, but once you've found your way in then things improve. Reception staff are very helpful and pleasant. My room had an odd mezzanine floor for the bed, but that did make the room feel pretty spacious. It was clean and OK from an equipment perspective, but a little tired looking in places. Breakfast was limited choice, but quality all OK and good value.