The hotel is on a busy street and even with the windows closed, you can still hear the hustle and bustle of the cars. The AC is locked and you can't really adjust anything and it was hot so we either had to sleep in a warm room or open the windows and try to sleep through the noise. Don't let the picture fool you, the room is the size of a typical powder room. The concierge can't seem to make any decisions and seem to always require a manager (who's typically not around). Concierge staff don't seem to communicate with each other which leaves us with no peace of mind. When we tried to confirm a late checkout with a staff, we were greeted with "I can't do a late checkout, please talk to the manager in the morning". That's all he kept saying when we just wanted to confirm the late checkout. All he had to do was check his computer which he refused. And of course this escalated to an argument and to the manager the next morning who did nothing to resolve the issue but instead she just defended his actions. Avoid at all costs.
Hotel was easily accessible, staff was friendly and accommodating. Room was small, but charming, definitely worth every penny. I'd definitely stay again and recommend.
Our staying in this hotel was great. The location is close to many places and the metro and bus are close by. All the staff was friendly, helpful and answered our questions. Our room was small but clean. This hotel provided with our needs and felt safe at all times.
I have to say I enjoy this hotel's location and facilitys. However, I went on winter time and the air conditioner at the room is not good at all. They told me it is controlled by the master AC so as it is winter time they dont use it. I tried opening the window and let the cold from the outside to enter but the street noise was TERRIBLE with the window open. Other than this it was a good hotel and a good place to spend the night and tourist Paris
In Brissels or Paris, I do not hesitate and book at 9 Hotel. Good value for the price and never a bad surprise...
Located in Paris City Center, Le 9Hotel Opera is a leisurely stroll from popular sights such as Galeries Lafayette and Boulevard Haussmann. This 48-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and a business center.
For your convenience, a buffet breakfast is served for a fee weekdays from 7:00 AM to 10:30 AM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
All 48 rooms provide free newspapers, safes, and phones. Guests can expect free WiFi and 80-cm flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Desks are also standard.
Guests of Le 9Hotel Opera enjoy access to free WiFi in public areas, a business center, and a meeting room. Offsite parking is offered for a fee. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. Additional amenities include a computer station, a library, and free newspapers.
The hotel is on a busy street and even with the windows closed, you can still hear the hustle and bustle of the cars. The AC is locked and you can't really adjust anything and it was hot so we either had to sleep in a warm room or open the windows and try to sleep through the noise. Don't let the picture fool you, the room is the size of a typical powder room. The concierge can't seem to make any decisions and seem to always require a manager (who's typically not around). Concierge staff don't seem to communicate with each other which leaves us with no peace of mind. When we tried to confirm a late checkout with a staff, we were greeted with "I can't do a late checkout, please talk to the manager in the morning". That's all he kept saying when we just wanted to confirm the late checkout. All he had to do was check his computer which he refused. And of course this escalated to an argument and to the manager the next morning who did nothing to resolve the issue but instead she just defended his actions. Avoid at all costs.
Hotel was easily accessible, staff was friendly and accommodating. Room was small, but charming, definitely worth every penny. I'd definitely stay again and recommend.
THANK YOU so much for your warm comment! We were very pleased to welcome you in our Parisian Boutique Hotel. It’s always a pleasure for us to know that our guests enjoyed their stay in our hotel. We hope to welcome you again very soon for another stay. Farah.
All the team is glad to know you enjoyed your stay with us and thanks you for the time you took to share your experience. I sincerely hope to see you soon back at the 9 HOTEL OPERA.
Our staying in this hotel was great. The location is close to many places and the metro and bus are close by. All the staff was friendly, helpful and answered our questions. Our room was small but clean. This hotel provided with our needs and felt safe at all times.
Dear Pat, Thank you so much for taking the time to share your amazing feedback. We are absolutely delighted to read you are enjoying your stay with us. Your comment is a true reward to our passionate colleagues who strive their best everyday towards guests’ satisfaction. The whole team is extremely grateful for your excellent rating and rewarding feedback. Regards,
I have to say I enjoy this hotel's location and facilitys. However, I went on winter time and the air conditioner at the room is not good at all. They told me it is controlled by the master AC so as it is winter time they dont use it. I tried opening the window and let the cold from the outside to enter but the street noise was TERRIBLE with the window open. Other than this it was a good hotel and a good place to spend the night and tourist Paris
Dear Oz, All the team thanks you for taking the time to share your experience at the 9HOTEL OPERA. As you say, our neighborhood is very nice with plenty of good addresses to share. We always try to do our best to facilitate the stay of everyone, but unfortunately we are sometimes dependent of technical devices. We nevertheless hope to see you soon back in Paris, Best regards, Vincent.L
In Brissels or Paris, I do not hesitate and book at 9 Hotel. Good value for the price and never a bad surprise...
Dear Guest, Merci beaucoup for taking the time to share your experience about 9HOTEL COLLECTION. We are always really happy to see loyel customers like you. For your next stay, ask for me at reception I would be glad to share a coffee with you. Best regards, Vincent.L
Dear guest, Thank you for your positive feedback ! We hope to see you back with us within a near future. Kind regards, Isabell