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The Approach Hotel

2.0 star property
Family-friendly slopeside fun with 2 restaurants

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Photo gallery for The Approach Hotel

Waterslide
Golf
Sauna
Yoga
Standard Room, 2 Queen Beds | Blackout drapes, free WiFi, bed sheets

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Spa
  • Gym
  • Laundry

Explore the area

View in a map
2040 Summit Dr, Panorama, BC, V0A 1T0
  • Place, Panorama Mountain Ski Area
    ‪1 min walk‬
  • Place, Mile 1 Quad Express
    ‪5 min walk‬
  • Place, Red Carpet
    ‪8 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Blackout drapes, free WiFi, bed sheets

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Blackout drapes, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Blackout drapes, free WiFi, bed sheets

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Twin Bunk Beds and 2 Queen Beds

About the neighborhood

Panorama

The Approach Hotel places you next to Panorama Mountain Ski Area and within a 10-minute stroll of other popular attractions like Toby Chairlift. This 57-room hotel has 2 outdoor pools along with ski-in/ski-out access and a golf course.

What's nearby

  • Panorama Mountain Ski Area - 1 min walk - 0.0 miles
  • Mile 1 Quad Express - 5 min walk - 0.3 miles
  • Toby Chairlift - 6 min walk - 0.4 miles
  • Rk Heliski - 7 min walk - 0.4 miles
  • Red Carpet - 8 min walk - 0.4 miles

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 124 min drive

Restaurants

  • ‪Alto Kitchen & Bar - ‬5 min walk
  • ‪Cliffhanger Restaurant - ‬4 min drive
  • ‪Fireside Cafe & Lounge - ‬8 min walk
  • ‪Jack Pine Pub - ‬5 min walk
  • ‪T Bar & Grill - ‬7 min walk

About this property

The Approach Hotel

Family-friendly slopeside fun with 2 restaurants
The Approach Hotel features ski-in/ski-out access, a golf course, and 2 outdoor pools. If you drive, put free parking to good use. Staff members can help with accommodation requests, and provide front-desk service during limited hours. Other amenities at this ski hotel include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and LCD TVs with cable channels. Other amenities include coffee makers, fans, and free toiletries.
A golf course and 3 outdoor tennis courts are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include ski-in/ski-out access, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

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Panorama Vacation Retreat at Horsethief Lodge
  • Pool
  • Hot Tub
  • Kitchen
  • Restaurant
8.6 out of 10, Excellent, 400 reviews
Panorama Vacation Retreat at Horsethief Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Cross-country skiing
  • Downhill skiing
  • Golf course
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Mini golf
  • Mountain biking
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator
  • Thin carpet in room

More

  • 4 floors
  • Banquet hall
  • Built in 1981
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Fan
  • Heating

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during January, December, November, February, March, and April:
  • Children's club
  • Sauna
  • Swimming pool
  • Water park

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 5:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July to August.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Pine Inn Mountain Village
Pine Inn Panorama Mountain Village
Pine Panorama Mountain Village
Pine Inn Panorama Mountain Resort
Pine Inn Mountain Resort
Pine Panorama Mountain
Panorama Mountain Resort Pine Inn
Mountain Resort Pine Inn
Pine Inn at Panorama Mountain Resort
Pine Inn at Panorama Mountain Village
The Approach Hotel Hotel
The Approach Hotel Panorama
The Approach Hotel Hotel Panorama
Panorama Mountain Resort Pine Inn

Frequently asked questions

What can I see near The Approach Hotel?

This hotel is located in Panorama, just steps from Panorama Mountain Ski Area and Village Gondola, and within a short walk of Toby Chairlift. You'll also find Mile 1 Quad Express and Rk Heliski less than a mile away.

Will I be able to park at The Approach Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at The Approach Hotel?

Spa services at the hotel include massages.

Does The Approach Hotel feature a casino at the property?

No, The Approach Hotel doesn't have a casino.

Is there an indoor pool at The Approach Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub. The seasonal pool is normally open from July until August.

Is The Approach Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a bar, and 2 restaurants.

Does The Approach Hotel have a hot tub?

Yes, this hotel has a spa tub.

Does The Approach Hotel have a restaurant with a breakfast menu?

Yes, The Approach Hotel has 2 restaurants, and serves breakfast for a surcharge.

Does The Approach Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Approach Hotel.

Does The Approach Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at The Approach Hotel?

No, at The Approach Hotel, there aren't any guestrooms that list a balcony.

The Approach Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 86 out of 591 reviews
Rating 8 - Good. 176 out of 591 reviews
Rating 6 - Okay. 157 out of 591 reviews
Rating 4 - Poor. 99 out of 591 reviews
Rating 2 - Terrible. 73 out of 591 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getaway

Not as quiet as we hoped but lota to do.
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

S

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the condition of the property the hallways and the main entrance very dirty, elevators not clean at all, I don't think I would like to stay at the property again due to the fact that is not well kept, extremely run down.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Ryan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

jennifer

Stayed 3 nights in Aug 2025

8/10 Good

robert

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Shawn

Stayed 4 nights in Aug 2025

10/10 Excellent

Ana

Stayed 2 nights in Aug 2025

8/10 Good

Shkurte

Traveled with family
Liked: Room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Jeff

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable would be back
Stayed 2 nights in Jul 2025

8/10 Good

Aneta

Liked: Cleanliness, property conditions & facilities
Good experience
Stayed 2 nights in Jul 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Lynnsay

Stayed 3 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

Not bad, but can improve

Location is excellent, bike storage is great, just bring your lock. The room had a fan but was not enough to circulate air in the room, so was a bit too hot. The mattress are not confortable, you will sink into a hole. Also, it is a better deal booking directly with Pano if you plan to use the attraction there to get discounts! They will not offer discount if you booked with 3rd party like Hotels.com
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not bad

Good location in the heart of the village. But rooms were not cleaned and in room coffee was not refreshed each day. Not a huge deal but the village coffee shop doesn’t open until 8am. Just a bit of a pain.
Stayed 3 nights in Aug 2025

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No air conditioning, thankfully gets cool at night
Stayed 3 nights in Aug 2025

10/10 Excellent

Ariya

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed and decent mini fridge
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Room comfort

Be Careful!

I was given a room beside the ice machine, beside the elevator and overtop of the room that heated and cooled the entire building. My room was shaking and rumbling none stop and it was insanely warm in the room. The AC control was deactivated and all I had was a small fan. On night two my key card stopped working so they called for a new card. I waited 15 minutes for the card and when they brought it they found out that the battery for my door was dead. I wanted another 20 minutes, sitting on the floor in front of my room the people walking by me smirking and laughing. I finally got in my room but had to wait for maintenance to take the door apart, replace the battery and put it back. The restaurants on site were insanely expensive but the food was horrible. It’s not that it was served cold or the service was bad. The food itself was the cheapest frozen food anyone could buy, and then they cooked that and served it. Nothing was made from scratch.
Stayed 3 nights in Jul 2025

10/10 Excellent

Cyndee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay in a Fantastic Area

This was our second stay at Panorama Mountain Resort but our first stay at The Approach Hotel. We stayed for 3 nights in July and used the location as a pit stop for trips out to other areas such as Golden and Lussier Hot Springs. We thoroughly enjoyed the heated pool and hot tubs, but really wished they would allow access later than 10:00 pm as the sun was just going down and we would have loved to continue relaxing in the peaceful scenery under the stars. The Approach is a self-serve type stay and we did not mind this in the least. More towels or other requests were easily placed with the main check in. The only snag we hit was calling T-Bar & Grill to order takeout - the phone was never answered so we had to walk over, order and then wait for food. Still not a big deal and the food was very good! The rooms were very nicely refinished, modern and clean and we appreciated that the toiletries in the shower were in locked dispensers instead of bottles that could possibly be tampered with. Such a great stay in an incredibly beautiful area - we will be back soon!
Stayed 3 nights in Jul 2025

8/10 Good

Belinda

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Bon Vizmark

Traveled with family and small children
Liked: Amenities
The property was mice and clean. Accessible to everything. We love our stay and definitely we’ll comeback. 😁
Stayed 2 nights in Jul 2025

6/10 Okay

Shareen

Traveled with partner
Liked: Cleanliness, amenities
Nice area
Stayed 2 nights in Jul 2025

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room and location! They even accommodated, so we could stay an extra night.
Stayed 2 nights in Jul 2025

4/10 Poor

Karim

Disliked: Cleanliness, staff & service
Despite the room being clean when checking in it was still dirty. Numerous issues were found in the room (sink clogged etc.). Signage to the room was confusing and no elevator or easy access to the 5th floor.
Stayed 2 nights in Jul 2025