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Clarion Victoria Hotel and Suites Panama

3.5 out of 5.0

Recent guest reviews

Three years ago it was really good so I came back Breakfast has been disappointing AC : a lot of noise in the room and missing/ very low in the lobby bar

No se recomienda caminar de noche en sus alrededores. Zona de prostitutas

Great, clean hotel. Walking distance to lots of restaurants. Staff is nice, free breakfast is great. 1st choose always in Panama City.

The hotel is very conveniently located in the city. About 25 mins from the airport and 2 blocks away from the subway (metro). There are many options for dining withing walking distance, while these places are not fancy restaurants, the food is good. The front desk help is good - Especially Orlando, who speaks English and went out of the way to assist us in booking tours, etc. Breakfast is free but nothing special. Panama City has a trash issue which was evident outside the hotel, but it is the same throughout the city. We would go back to this hotel.

Not good at delivering messages We almost missed an excursion because no one bothered to tell us , even though we asked three times, other than that everything was great

Great value for the quality of this hotel. Was upgraded to an executive suite upon checking in. Very large room. Cleanliness of room and public areas was impeccable. Front desk clerks were very professional and friendly. Omar the bellman was extremely friendly and made us feel like we were part of the family. Location is perfect, can walk anywhere from there. Didn't get a chance to eat breakfast but did have room service and it was ok. Pool and area is small but quiet and relaxing with a great view. Next trip to Panama, we will definitely book here again.

I stayed at the Hotel with my mom, it is located in a good neighborhood, the breakfast is really good, the staff very friendly, the rooms clean. It was what we expected! And there is a lot of restaurants around to choose whatever you want to eat. Oh! And the bus station is just 2 blocks close.

1)Check in took about 20 minutes per client, way too long, not pleasant, nor informative, did not give me my docs back, nor internet password. 2) first stay the keycards to the room and elevators did not work in the hotel. 3 weeks later they still had only one elevator working sometimes. From the 5th floor it was quicker to take the stairs. 3)the free breakfast is of the lowest quality, the layout pathetic, an omellette section but noone makes omelettes. Had to get a waiter to bring coffee, 2 types of rotten/frozen fruit, one cheese, watery scrambled eggs, big bowl of open yogurt to certainly cut costs, decor like a prison cafeteria and again sad service. 4) the rooms although clean are tired, meaning the bathroom door did not close well, sofas a bit worn, and no decor. Clarion should be ashamed and needs to invest in improving check in and reception to shorten check in time and make it enjoyable and not like a trip to the dentist. If clarion contracts out the restaurant they need to establish basic quality requirements. Clarion needs to have much better maintenance, or the reviews will quickly reflect its lack of interest in this hotel. On a positive, some of the staff were outstanding in face of the problems in which they confront angry clients everyday and they were accomodating to my special request.

Very friendly staff, walking distance to banks & grocery store & casino Veneto right across the street. Breakfast not that good, I got stuck in elevator one night & receptionist did not hear the alarm for a while, both elevators where not working properly.

The hotel is located in a great place because it facilitates go to the malls . the staff is very attentive and coordial . the tencion they gave me was very good return greetings happy doing their job very well.

Nos gusto mucho el hotel, la atención del personal fue muy buena, las habitaciones muy comodas y bonitas.

Friendly environment, near entertainment, shopping, dining, gym, and save area to walk around. The staff at the hotel were very courteous, cooperative, and ready to assist as necessary. Overall rating was excellent.

good hotel in good location to casino for a reasonable price. very quiet and clean rooms.

No Internet service the entire stay...they kept saying it will be up in 5 minutes. Restaurant wait staff said they only took cash after I had been served. When I went to the front desk, they called & told me they do take credit. Asked front desk to call me a taxi and after 30 minutes I had to ask again. I was told that no one answered the first time they called but they had not called back. Definitely lacks good customer service!

Recommend this hotel large rooms . Comfortable beds and close secure parking. Wonderful breakfast included.

Nice place, nice people, executive room are confortable, location is perfect near to the Metro Estation and also to Via España.

My husband and I have been to a number of hotels in Panama City. We seem to come back here. There are many options in the area of El cangrejo, which I feel is the best home base in the city with many restaurants, bars and shops in walking distance. The rooms are very spacious and modern. They give you extras like free bottled water and a nice buffet breakfast with fresh fruit, waffles, eggs, cereal and more. The staff is very helpful and bilingual.

Lindo limpio ordenado buen precio ubicado cerca de todo esta el albruck hotel a $3 desde ahi

The hotel is located in one of the best areas in Panama, the staff was very nice and helpful, and the Hotel was great, breakfast was delicious every day and we had a great time. Completely recommended!!

I had speedy check-in and the clerk (Yoly)was very informative about facilities. My room was upgraded to king and I could not have been more pleased. Very comfortable and homelike. Location was good, near several restuarants and shops. I was very and will stay there again on returning to Panama. The breakfast buffet, which was included in rate, was great.

El Cangrejo, Calle D, Bella Vista Panama City Panama

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in El Cangrejo, Clarion Victoria Hotel and Suites Panama is adjacent to Via Espana and within a 10-minute stroll of Iglesia del Carmen. This 3.5-star hotel has 127 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Located centrally in Bella Vista, it's also near Metropolitan Cathedral of Panama and National Shrine of the Heart of Mary.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 10:30 AM. This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service.


Rooms

All 127 soundproofed rooms feature iPod docks, minibars, and coffee makers. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free bottled water, laptop-compatible safes, and phones are also available.


Property features

At Clarion Victoria Hotel and Suites Panama, guests enjoy an outdoor pool, a fitness center, and a spa tub. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for PAB 35.00 per person one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a rooftop terrace, free WiFi in public areas, and 2 meeting rooms.

Room options

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Guest reviews for Clarion Victoria Hotel and Suites Panama

Everyone (3) Couples (10) Business (5) Family (10) Other (8) Friends (3)
2

could be better

Everyone

Three years ago it was really good so I came back Breakfast has been disappointing AC : a lot of noise in the room and missing/ very low in the lobby bar

By on Sep 12, 2017

5

great stay, 2nd time staying here

Everyone

Great, clean hotel. Walking distance to lots of restaurants. Staff is nice, free breakfast is great. 1st choose always in Panama City.

By , from S on Mar 9, 2016

Review comment responded on Nov 24, 2016

Dear Gettaway Clarion Victoria Hotel thanks your comment, we are pleased to meet your expectations. We hope to see you soon in your next stay.

4

one week stay

Families

The hotel is very conveniently located in the city. About 25 mins from the airport and 2 blocks away from the subway (metro). There are many options for dining withing walking distance, while these places are not fancy restaurants, the food is good. The front desk help is good - Especially Orlando, who speaks English and went out of the way to assist us in booking tours, etc. Breakfast is free but nothing special. Panama City has a trash issue which was evident outside the hotel, but it is the same throughout the city. We would go back to this hotel.

By on Dec 14, 2015

4

great value for you money,i

Couples

Not good at delivering messages We almost missed an excursion because no one bothered to tell us , even though we asked three times, other than that everything was great

By on Nov 19, 2015

5

visiting a friend

Couples

Great value for the quality of this hotel. Was upgraded to an executive suite upon checking in. Very large room. Cleanliness of room and public areas was impeccable. Front desk clerks were very professional and friendly. Omar the bellman was extremely friendly and made us feel like we were part of the family. Location is perfect, can walk anywhere from there. Didn't get a chance to eat breakfast but did have room service and it was ok. Pool and area is small but quiet and relaxing with a great view. Next trip to Panama, we will definitely book here again.

By on Oct 6, 2015

4

great value for price

Families

I stayed at the Hotel with my mom, it is located in a good neighborhood, the breakfast is really good, the staff very friendly, the rooms clean. It was what we expected! And there is a lot of restaurants around to choose whatever you want to eat. Oh! And the bus station is just 2 blocks close.

By on Aug 28, 2015

2

disappointing after second stay

Families

1)Check in took about 20 minutes per client, way too long, not pleasant, nor informative, did not give me my docs back, nor internet password. 2) first stay the keycards to the room and elevators did not work in the hotel. 3 weeks later they still had only one elevator working sometimes. From the 5th floor it was quicker to take the stairs. 3)the free breakfast is of the lowest quality, the layout pathetic, an omellette section but noone makes omelettes. Had to get a waiter to bring coffee, 2 types of rotten/frozen fruit, one cheese, watery scrambled eggs, big bowl of open yogurt to certainly cut costs, decor like a prison cafeteria and again sad service. 4) the rooms although clean are tired, meaning the bathroom door did not close well, sofas a bit worn, and no decor. Clarion should be ashamed and needs to invest in improving check in and reception to shorten check in time and make it enjoyable and not like a trip to the dentist. If clarion contracts out the restaurant they need to establish basic quality requirements. Clarion needs to have much better maintenance, or the reviews will quickly reflect its lack of interest in this hotel. On a positive, some of the staff were outstanding in face of the problems in which they confront angry clients everyday and they were accomodating to my special request.

By on Aug 12, 2015

4

very good location

Singles

Very friendly staff, walking distance to banks & grocery store & casino Veneto right across the street. Breakfast not that good, I got stuck in elevator one night & receptionist did not hear the alarm for a while, both elevators where not working properly.

By on Aug 10, 2015

5

great experience with my family

Families

The hotel is located in a great place because it facilitates go to the malls . the staff is very attentive and coordial . the tencion they gave me was very good return greetings happy doing their job very well.

By on Apr 6, 2015

4

excellent hotel and great staff always willing to help

Families

Friendly environment, near entertainment, shopping, dining, gym, and save area to walk around. The staff at the hotel were very courteous, cooperative, and ready to assist as necessary. Overall rating was excellent.

By on Feb 9, 2015