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Recent guest reviews

Very clean. Extremely helpful staff. Lillie went way above for us.

Beautiful property, spacious rooms, close to all. Great view, amazing pool. Friendly service : kind and courteous staff.

Unfortunately, my original review was censored by Orbitz, so can't go into details, but felt that this hotel had gone from good to distinctly mediocre: - Local specialities had gone from the breakfast menu- which was distinctly uninspiring - Only one restaurant remains open - External windows grimy - Despite requests, room appliances not maintained - The hotel made great play of offering a free taxi service within a 2km radius during the daytime. I was a victim of bait and switch, being charged an extortionate amount for a very short ride despite previous assurances that I was getting a free service. Despite reporting this to the concierge, the hotel took no action.

Loved everything!!!! We always stay there in panama

Personnel is very friendly. I would of liked more storage/drawers in the room.

Great place and brand WA. Staff needs to get up and maximize the level of service the will need provide. Actitudes, willingness to do, to work Full trainee for all the staff at the front desk.

We went there to celebrate my birthday and the staff were amazing particularly Lillie and Oliver. Breakfast is pretty good and the pool area is a nice place to lounge.

Love the hotel. Staff are extremely helpful & pleasant! Carpet in room definitely needs cleaning. Inconsistent with providing towels, washcloths and glasses in room.

Tbe Waldorf Astoria in Panama city Panama was wonderful. The staff Mr. Oliver and Mrs. Margarita were excellent. The room was big, beautiful and very clean. Great location to be able to get to all attractions and the staff are very informative of this to do in Panama. I hope to go next yr again and stay at the Waldorf again.

5 star hotel .close to the city.excellent customer service mainly itsamar wilfredo and robert.

Good service and room nice andEverything is good Our employees good

First let me be clear this is not a Waldorf Astoria Hotel. Not even close. This is at best a 3-4 star hotel with a 5 star name. This as supposed to be a non-smoking hotel. There was smoking everywhere. The suite that we got was supposed to have an ocean view. However our view was blocked by a tall building in front of our window. So much for the ocean view. The breakfast was horrible. Despite paying for a suite with breakfast we went across the street to a waffles place for breakfast because the food and the smell in the dinning area was miserable. Whatever excuse anyone gives it should not matter. This hotel is labeled as a Waldorf and the prices show it. I would not stay here again and I don't recommend anyone staying here. You can get a better room at a different hotel in the city with a better location and view at a cheaper price.

The hotel wants to be nicer than it actually is. There is a lot of dirty wallpaper, some of our room items didn’t work well, other things-carpet, bench in room-were also dirty. Overall everything was comfortable, but the Waldorf Astoria evokes a higher quality experience than we received.

The Waldorf Astoria in Panama has a great location and excellent amenities. The staff goes out of their way to help and would definitely recommend.

Over-all very pleasant. Some odd omissions such as towel racks and bathroom hooks. I would like to see recycling and -- in English -- some explanation of how light panels work.

Awesome! Very talented staff... Extremely friendly

47th St. & Uruguay Street Panama City Panama

Hotel highlights

  • Steps from Uruguay Street and Avenida Balboa
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Multicentro Panama is a short stroll from Waldorf Astoria Panama, and other popular attractions like Multiplaza Pacific Mall are within a couple of miles (3 km). This 142-room, 5-star hotel has 2 restaurants, a full-service spa, and an outdoor pool.


Dining

Enjoy dining at one of 2 onsite restaurants including Matiz, which specializes in French cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 142 soundproofed rooms feature MP3 docks, ovens, and minibars. Guests can expect 42-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include coffee makers, free newspapers, and laptop-compatible safes.


Property features

Guests of Waldorf Astoria Panama enjoy a full-service spa, an outdoor pool, and a 24-hour fitness center. Valet parking is PAB 15 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for PAB 40 per person one-way. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a 24-hour business center, and a computer station.

Room options

Suite, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed, Terrace

1 King Bed | Sleeps 2

Junior Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Studio Suite, 1 King Bed, Non Smoking, Ocean View

1 King Bed | Sleeps 4

Guest reviews for Waldorf Astoria Panama

Everyone (20) Couples (4) Business (4) Family (7)
5
Family

Very clean. Extremely helpful staff. Lillie went way above for us.

By on Feb 23, 2020

Review comment responded on Feb 24, 2020

Dear Michael, Thank you for your fantastic review! We truly enjoy getting to know our guests and sharing in making their experience to make it the best it can be. We are delighted you enjoyed your stay with us, and that Lille was an important part of that. We and hope to see you soon!

5
Family

Beautiful property, spacious rooms, close to all. Great view, amazing pool. Friendly service : kind and courteous staff.

By on Jan 21, 2020

Review comment responded on Jan 22, 2020

Dear guest, We are delighted you enjoyed your stay with us and thank you for your great review! We enjoy what we do and the best part of our day is happy guests! We hope to see you again soon!

2
Business Business

Unfortunately, my original review was censored by Orbitz, so can't go into details, but felt that this hotel had gone from good to distinctly mediocre: - Local specialities had gone from the breakfast menu- which was distinctly uninspiring - Only one restaurant remains open - External windows grimy - Despite requests, room appliances not maintained - The hotel made great play of offering a free taxi service within a 2km radius during the daytime. I was a victim of bait and switch, being charged an extortionate amount for a very short ride despite previous assurances that I was getting a free service. Despite reporting this to the concierge, the hotel took no action.

By on Dec 23, 2019

Review comment responded on Dec 24, 2019

Dear Guest, Thank you so much for choosing Waldorf Astoria for your recent visit to Panama. We appreciate the time you have taken to share with us your experience at our property. Our hotel feels committed in sustaining high service standards and delivering excellent quality service and we regret to know that this time our hotel was not up to your standard. We express you our apologies for any inconvenience caused during your stay. Best regards,

5
Everyone

By on Jul 23, 2019

Review comment responded on Aug 2, 2019

Dear Guest, Thank you for visiting Waldorf Astoria Panama. We are very pleased our hotel was to your liking. We hope to welcome you back in the not too distant future.

5
Family Family

Loved everything!!!! We always stay there in panama

By on Apr 9, 2019

Review comment responded on Apr 12, 2019

We are delighted you enjoyed your stay with us and thank you for your great review! We enjoy what we do and the best part of our day is happy guests! We hope to see you again soon!

4
Family

Personnel is very friendly. I would of liked more storage/drawers in the room.

By , from Miami, FL on Mar 20, 2019

Review comment responded on Apr 2, 2019

Dear Melba, We thank you for your comments and feedback on your last stay at our hotel. Best regards,

4
Everyone

By on Mar 20, 2019

Review comment responded on Apr 2, 2019

Dear guest, We thank you for your feedback on your last stay at our hotel. Best regards.

3
Everyone

Great place and brand WA. Staff needs to get up and maximize the level of service the will need provide. Actitudes, willingness to do, to work Full trainee for all the staff at the front desk.

By on Feb 26, 2019

Review comment responded on Apr 2, 2019

Dear guest, Our hotel feels committed in sustaining high service standards and delivering excellent quality service and we regret to know that this time our hotel was not up to your standard. We express you our apologies for any inconvenience caused during your stay and despite these annoyed situations we hope you consider our property for your next stays in Panama. Best regards

5
Everyone

By on Feb 19, 2019

Review comment responded on Apr 2, 2019

Dear guest, We thank you for your feedback on your recent stay at our hotel. Regards

5
Everyone

We went there to celebrate my birthday and the staff were amazing particularly Lillie and Oliver. Breakfast is pretty good and the pool area is a nice place to lounge.

By on Dec 1, 2018

Review comment responded on Dec 1, 2018

Dear Ana, We thank you for taking the time to share your experience on your recent visit to our hotel with us, and for selecting our hotel to celebrate your birthday. We are happy that Lille and Oliver make your stay more enjoyable, and that you enjoyed our installations. Best regards, Front Desk Team

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